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What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

self service provisioning  Web browser, through a self-service type model, not through compact discs (CD) or uploads; or software is available via a subscription model, where users pay on a daily, weekly, monthly, or per usage basis. This is Part Two of the four-part Software as a Service Is Gaining Ground series. Certainly, the recent generation of software, designed from scratch to be delivered as a service, fundamentally differs from traditional hosting models. This new generation offers a number of benefits that those earlier Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » self service provisioning


TIBCO Spotfire 5 Brings the Power of Discovery to Big Data
TIBCO seems to be apt at acquiring specialist or niche tools and then making them mainstream and horizontal (for multiple industries), and embeddable for

self service provisioning  through new levels of self-service. Managed as a service from within Spotfire 5, SilverFabric allows interactive dashboards on the TIBCO Spotfire Web Player to scale up and down in response to large groups of simultaneous business users, while preventing over-provisioning. For its part, the combination of TIBCO, LogLogic data collection (high volumes of machine data and server log streams) with Spotfire data visualization provides good cross-sales opportunities. The TIBCO Silver Mobile platform will Read More...
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

self service provisioning  or customers in a self-service environment match customer needs to unique products and service offerings. 1 Shorter time to market. Many businesses still use manual processes, spreadsheets or antiquated legacy systems to manage their product development and launch process. Such systems usually require significant IT resources or highly skilled experts to create service/pricing models. These hand-offs and intermediaries typically create significant delays and bottlenecks. Additional delays can result from Read More...
Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

self service provisioning  distribution channels, including customer self-service in a B2C setup, virtually at any time and anywhere. The software not only handles the traditional bill of material (BOM), routing, and diagram generation tasks frequently associated with product or engineering configurators, but also addresses the guided selling, proposal generation, and multilevel channel management tasks associated with sales configurators (for more information, see CRM for Complex Manufacturers Revolves Around Configuration Read More...
Creating a Winning Data Transmission Service
Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully

self service provisioning  roles and responsibilities Promote self-service for common customer inquires and file transmission setup Play 4 Differentiate your service Challenge No central transmission facility Every department is doing their own thing&8230;Security audits are failing. Smart play Offer enterprise-wide visibility Provide high availability&8230;Centralize audit and governance reporting&8230;Develop a security strategy. Implement central management and monitoring If you are to build a convincing ROI case for your data Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

self service provisioning  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

self service provisioning   Read More...
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

self service provisioning  the way the software itself is created nowadays. Rather than software components being developed and bundled together to form a monolithic, rigid solution, systems are increasingly being developed as a federation , mash up of services, or composite applications , which are only tied together at the point of execution. This will eventually enable alternative software components to be substituted between each use of a system, allowing much finer grained flexibility. A simple analogy is the use of an elec Read More...
Field Service Management (FSM) Software Evaluation Report
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

self service provisioning  Service Management (FSM) Software Evaluation Report Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

self service provisioning  data integration, or a self-service portal, or a single view of something. Whatever it is, it should have a limited scope and a small number of services, several of which should be easily reusable. It should also solve a key business issue and preferably result in the retirement of some legacy IT solutions. Obtain buy-in from the business unit sponsors for the roadmap and the initial project and start moving. Use the first few projects to lay the foundation architecture and infrastructure so your cost Read More...
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

self service provisioning  orders through the customer self-service portal/interface or the customer support module. The latter is connected to a telephony system within the call center which feeds data into the queues of different customer service representatives (CSRs) and helps populate the work order request with the correct customer information.   Work requests can be created under contracts and linked to warranties, service-level agreements (SLAs), etc. or they can stand alone. Additionally, the system allows companies to Read More...
Cloud Enablement Service
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was

self service provisioning  Enablement Service Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution. Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

self service provisioning  Buying Guide to Employee Self-service Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers. Read More...
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

self service provisioning  Evolution of Enterprise Resource Planning Includes Service Industries Since the late nineties, the enterprise resource planning (ERP) vendors that originally targeted the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries as well. By 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors such as SAP and Oracle had refocused efforts to market their integrated Read More...

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