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Software Functionality Revealed in Detail
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 self service technologies


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

self service technologies  Balanced Business Case : Self Service (Wikipedia) Business Case (Wikipedia) Customer Focused Self-service: Building the Balanced Business Case Balanced Business is also known as : Balanced Business Systems , Balanced Business Program , Balanced Business Accounting , Balanced Business Scorecard , Balanced Business Services , Balanced Business Advisors , Balanced Insight Business , Business Balanced Budget , Balanced Sectoral Business , Balanced Business Solutions , Balanced Business Partners , Life

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for School Districts

The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management. 

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Documents related to » self service technologies

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

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What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

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Roadmap Technologies


Roadmap Technologies provides advanced forecasting, data mining and collaborative planning software. The company began helping pharmaceutical, consumer goods, and technology companies in 1988. Roadmap software has been deployed in apparel, consumer electronics, defense and aerospace, energy, technology and telecommunications. Roadmap is based in Beverly, Massachusetts, USA.

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Lister Technologies


We are a business and technology solutions provider offering a complete range of software solutions to varied industry verticals.We have built software solutions across varied industry verticals including manufacturing, healthcare, publishing, internet and ecommerce, telecom and education. Our development capabilities include custom application programming, database design, client server, and internet software application development. Lister’s ability to deliver leading-edge solutions is in bringing together highly talented people who are able to challenge conventional thoughts, offer different perspectives and innovative ideas. Our experts are updated with the latest technology development in the software domain and build futuristic software applications.

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N-able Technologies Inc.


In May 2013, SolarWinds acquired N-able Technologies enhancing its remote monitoring and management (RMM) offerings and adding MSP service automation to the range of IT management challenges that the company works to address for the IT community.

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X1 Technologies, Inc.


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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LS Technologies Inc


LS Technologies Inc. is a Canadian based company servicing the markets of North America. Headed by a service oriented team of professionals with extensive experience in the automotive industry we provide the services for recharging, repair, design, and custom manufacture of gas charged lift supports (otherwise known as gas struts or gas springs).

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Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

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