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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 selfservice smartree biz


Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

selfservice smartree biz  As one example, many selfservice Web sites have deployed proactive chat functionalities to provide an additional option for service delivery, minimizing costs of inbound telephone calls while helping to secure customer loyalty. Establish a Differentiated Model:Right-Touch Service Although providing choice and flexibility for customers can be beneficial, you need a way to make decisions about deploying the multitude of available service delivery options. Customer support and service organizations are

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » selfservice smartree biz

What CRM Should Have Taught IT (although not getting the message is not entirely IT's fault)


IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements for technology support should no longer be IT's problem. It's up to business to gather and communicate business requirements for technology support. And business-siders don’t need to understand technology to accomplish this, either, because this is 2003, not 1993.

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SAP Upgrade Success Story


Gruppo Tosinvest is by no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate, financial services, and engineering and construction sectors. With such an array of processes, controlling IT costs is of utmost importance. That’s why it decided to upgrade the enterprise software it had been running since 2001.

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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Smartree Talent Management Suite


Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting, performance evaluation, training administration, recruitment and others, transforming them into effective and enjoyable activities, for which the administrative and bureaucratic aspects are fully carried out by computers, in a timely and accurate manner.

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SAPPHIRE 2014: SAP Simplifies


At SAP’s recent SAPPHIRE NOW event, two themes were clear regarding SAP’s focus in the near future—the company’s commitment to simplification, which in SAP terms means to “run simple,” and second, maybe derived from the first idea, to embrace the cloud even more. As ironically as it sounds for the German company, at times accused of doing precisely the opposite with the offering of systems too complex in many aspects, the simplification movement makes sense and accommodates what the industry certainly will require from them and other vendors in the near future.

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A New Era Dawns for Sybase


Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will create a new e-Business division integrating NEON and other parts of its product suite. Within the last month, Sybase has announced record earnings and completed a three-year re-engineering effort to transform themselves from a database vendor to an e-Business infrastructure provider.

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Technosoft Solutions Inc.


Technosoft is an offshore software development company with stringent quality control and a software development delivery system, offering software development, maintenance, and quality assurance (QA) services. The company specializes in offering these services to industries such as healthcare, insurance, finance, high-tech industry software development, and QA services outsourcing. The company's US offices are mainly comprised of teams of business analysts skilled in gathering client requirements and transfering them into system-level functional specifications. The offshore office has resources with diverse skills such as software architecture, design, development, testing, and management. Experts in each area excel in their specific fields, and cross-functional teams can be created for client projects. Offshore and onshore teams are connected using recent technologies and techniques to communicate requirements and project dynamics. Technosoft has experience in .NET technologies, and has delivered many VB.NET, C#, ASP.NET, SharePoint, and Biz Talk projects. On the J2EE front, the company has developed Java, Struts, Java Server Faces (JSF), Hibernate, and Spring projects, with Sun-certified Java architects and programmers. Building on top of the relational expertise, the company provides Crystal Reports development services, having delivered over 500 complex reports in the last three years. Technosoft has delivery centers in New York City, New York and New Haven, Connecticut (US), and Lahore, Pakistan.

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Integrated Innovation in Microsoft Dynamics NAV


As one of the very early adopters of Microsoft products and technologies, Microsoft Dynamics NAV continues to use Microsoft products and technologies to help customers increase productivity, collaboration, and business insight. Instead of wasting valuable resources on integration, partners can focus on adding more customers and developing solutions that help small and medium businesses around the world achieve business success.

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Enabling Growth for Midsize Companies: Three Strategies for Growing Your Business


Growth—whether organic or acquisitive—is challenging executives today from a strategic as well as an operational perspective. Studies estimate that 50 to 80 percent of deals fail to reach their projected results. Discover the challenges inherent in three common growth models, and find out how to implement a solid, flexible, and adaptive foundation that can support your company’s corporate growth strategies.

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Microsoft Convergence 2003 portrayed an Enterprise Solutions crossroad!


Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and front office applications. The only discordance with this depiction we felt was the way Microsoft plans to enhance its product definition through a large number of independent software vendors (ISV).

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