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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » send a category based message to customers all having similar cases of a particular category


The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

send a category based message to customers all having similar cases of a particular category  an acknowledgement prior to sending the next data block. As a result, it can take several seconds for the user to be able to open up the file. Data Center Consolidation and Single Hosting In addition to consolidating servers out of branch offices and into centralized data centers, many companies are also reducing the number of data centers they support worldwide. HP, for example, recently announced it was reducing the number of data centers it supports from 85 down to six3. This increases the distance Read More...
A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

send a category based message to customers all having similar cases of a particular category  of your system to send spam or make use of toll charge systems; eavesdropping (typically with the goal of gaining access to credit card information); fax and voice attacks, which flood your mailboxes with spam; and phone number spoofing, where an incoming call is from someone using a telephone number that does not belong to the caller. Advantages of VoIP Solutions Savings Telephone service savings are more substantial for residential households than for businesses. Large businesses already pay very low Read More...
Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

send a category based message to customers all having similar cases of a particular category  of our schedules. We send to a household list of about 45,000, which gives us pretty good penetration in our market. The idea is not to scream price on a regular basis. We save that for warehouse and private sales. We communicate that we love to cook in every way we can. As we do that, the hope is people will come in, take a class and buy things. They''ll buy our good stuff when they''re ready. We judge our marketing effectiveness on profit. Our overall volume is down since we''ve made these changes but Read More...
Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today
Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise

send a category based message to customers all having similar cases of a particular category  10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets. Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

send a category based message to customers all having similar cases of a particular category  automatically generated process then sends out a new card. In the background, seamless to the agent, CPM provides intergration at the process level from the contact centre to the back office and back again, ensuring the agent is fully informed of all changes. Onyx has paved the way for delivery of a whole new level of service and efficiency. It has automated many manual and semi-manual processes, slashed approval times from weeks to hours, and enabled us to manage and update vast amounts of applications Read More...
J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards
Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also

send a category based message to customers all having similar cases of a particular category  D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards P.J. Jakovljevic - November 8, 2000 Executive Summary J.D. Edwards & Company is a leading global provider of enterprise business software applications for distribution, finance, human resources, manufacturing, customer service and supply chain management. Like most of its peers, J.D. Edwards is hoping to Read More...
Move from a
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization

send a category based message to customers all having similar cases of a particular category  from a Cost Center to a Game Changer While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how. Read More...
A Very Helpful Tool When You’re Choosing a New Software Solution
If you''ve ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be

send a category based message to customers all having similar cases of a particular category  Very Helpful Tool When You’re Choosing a New Software Solution If you''ve ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to. Let''s say you''re going to be choosing a new Read More...
7 Steps to an Easier Development Project, a Better Product, and a Stronger Team
Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a

send a category based message to customers all having similar cases of a particular category  Steps to an Easier Development Project, a Better Product, and a Stronger Team Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a project and lead to weak products. But this situation can be avoided if you develop a strategy that builds a little more teamwork. Follow seven cost-effective steps to better collaboration, and get a lot more value from your software development team’s data modeling. Read More...
In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business
Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required

send a category based message to customers all having similar cases of a particular category   Read More...
Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System
Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult

send a category based message to customers all having similar cases of a particular category  ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation. Read More...
The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

send a category based message to customers all having similar cases of a particular category  SAP,integrated information management,data management,data integration,data management software,data integration software,data integration management,data management technology,data integration tools,enterprise data management,data management services,data management technology definition,data management systems,data management solutions,data management tools Read More...
Scala Shows Far More Than A Bit Of A Backbone Part 1
Scala seems to be telling any competitor that two can play the game in the global enterprise market. Employing offense as the best defense, the company is

send a category based message to customers all having similar cases of a particular category  Shows Far More Than A Bit Of A Backbone Part 1 Event Summary At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net ), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value proposition to users of its larger competitors, especially SAP. Most recently, on July 16, Scala announced that it signed a new partnership Read More...
Wipro Point of View: Changing Nature of the Wealth Management Industry
The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI

send a category based message to customers all having similar cases of a particular category  banks,investment banks,financial meltdown,boutique investment banks,middle market investment banks,top investment banks,top 10 investment banks,best investment banks,list of investment banks,investment banks list,largest investment banks,top investment banks 2010,top 50 investment banks,small investment banks,international banks Read More...

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