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Software Functionality Revealed in Detail
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SAP Announces SAP 360 Customer
SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Global Trade Hits Home at MegaResistCap-Part I: You’ve Got Mail


Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the company’s new enterprise resource planning (ERP) system. He was hoping to spend the weekend in the garden, and was looking forward to checking messages on Sunday to get ready for a productive week. That was, until he saw the memo from the

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How to Block NDR Spam


Research shows that up to 90 percent of e-mail received by companies is spam. In the beginning, spam was mainly text-based, but over the past few years, spammers are increasingly using embedded images and attaching common file types, such as mp3s, to gain access to mailboxes. Learn more about the types of spam out there, focusing on NDR, or non-delivery report spam—and how you can block it.

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My System Is Trying to Communicate With Me! What Do I Do?


What you should not do is ignore whatever you see on the screen. If you don’t trust computers, remember that they were created and programmed by humans like you. And if something pops up while you’re working, it’s either because you are about to do something important that needs validation, or because the system encountered an error. There are two major types of messages that you can get

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Hold Onto Your WAPs, Here Come the Apps!


Due to the seemingly certain global standardization on the Wireless Access Protocol (WAP), Short Message Service (SMS) and the addition of Wireless Markup Language (WML) software vendors are quickly porting applications to service wireless access users.

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Genesys


Genesys is a provider of customer experience solutions. Genesys Utopy Customer Interaction Analytics employs a speech analytics engine and a text analytics engine to gain insight into the performance of customer service representatives and the customer experience. The solution provides functionality to categorize, search, and understand customer interactions.

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Application-oriented Networking and the SecureSpan XML Networking Gateway


XML gateways, a new class of networking device, manage message-level security, service-level agreements (SLAs), and performance in service-oriented architectures (SOAs). XML gateways specialize in application-level protocols rendered within the XML or Web services message itself. With the ability to rapidly inspect and process XML messages, they can perform security, transformation, routing, and SLA operations at wire speed in the network.

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Boost Productivity, Save Money, and Avoid Legal Liability with Message Archiving


Analysts estimate that 80 percent of a company’s intellectual property is in its e-mail. Finding this information when it’s needed can be a major source of frustration for employees—one that can consume hours per week and megabytes of storage. But clearly these documents must be retained, not deleted. Learn about a searchable archiving solution that protects companies from liabilities as well as increasing storage costs.

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Attensity appoints Kirsten Bay as new CEO


With almost 20 years of experience in providing strategic process and organizational policy advice for both public and private organizations in various industries, Kirsten Bay will step in as the new president and CEO of Attensity, succeeding Mr. Ian Bonner, who will now serve as Attensity’s chairman of the board. Previous to her new role at Attensity, Ms. Bay specialized in strategic processes

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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS


The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based menus for quick access to stock quotes and bi-directional transactions such as e-business or gaming.

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IBM Updates the Netfinity Line


IBM finally seems to have gotten the message of “smaller is better” when it comes to rackmount servers with the introduction of three new models to its Netfinity line of Intel-based servers

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Architecting the Infrastructure for SOA and XML


The shift from traditional application design to service-oriented (SOA) principles utilizing XML and Web services promises increased IT agility and reduced technology costs. However, without effective production-caliber infrastructure, the benefits of SOA and Web services will go unrealized. A modular solution that ensures extreme, fine-grained control over XML message handling can deliver the effective performance and policy compliance for every message.

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Positioning Starts With A Message Strategy


In business-to-business (B2B) software marketing, you'll get little debate about the importance of positioning. Yet few B2B software companies do it well, thus failing to set themselves apart from their competitors. There are many reasons for this void, and this column will help fill one big one by describing the business process of creating effective, compelling message strategies for your products or services.

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Vendor Articulates Message and Vision for Product Lifecycle Management


SAP has developed some crucial themes as it moves forward with their PLM vision and solution strategy. Product development lifecycles are shrinking, and managing the innovation process is becoming a broader requirement of manufacturers and retailers alike.

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Enterprise Messaging: SMS Evolving from P2P to B2B


Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging.

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