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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Secure Transfers of Large Files Over the Internet Using YouSendIt
A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are larger, making it challenging to send

send big file  you? You have to send a large PowerPoint presentation document to an overseas customer, and the customer's e-mail system will not accept large file attachments. Your customers need the file as soon as possible. You try different options, different e-mail clients, sending a CD by post, or even setting up your own FTP server. If security isn't your biggest concern, setting up the FTP server is generally a manageable option. All you have to do is get permission to open up the appropriate ports on your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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PTC Live Global 2013: All About Design for “Servitization” —Part Two


Last week on the TEC blog I talked about market shifts and technological changes that are reshaping the competitive landscape for manufacturing firms, based on PTC CEO Jim Heppelmann’s seven trends, which formed the backbone of his keynote presentation at the PTC Live Global 2013 event held in California in June. PTC Live Global also had a companion Service Exchange (formerly Servigistics Exchange

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SAP Launches Mobile App for Retail DIY Customer Experience


SAP SE has announced the general availability of the BILT mobile app, which provides interactive, 3D, voice-guided assembly, repair, and installation instructions in an easy-to-use application for iOS and Android tablets. The intent is to enable manufacturers and empower consumers for ever more popular do-it-yourself (DIY) purchases.

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Social Networks: How They're Turning CRM Upside Down


Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …

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Your Reference Guide to SMB Accounting Software Features


This reference guide provides insight into the accounting features and functions currently available on today's market for small to medium businesses (SMBs). It will help you determine which features your organization needs—and doesn't need.

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Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations


While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of "big data" and the use of analytics to mine that data.

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Operational Risk Management in the World of Big Data


Today, with operational risk emerging as a primary risk threat in all major economies, market players are looking to the potential of big data as a primary driver of next-generation operational risk management. Drawing on current IBM research in the field of big data, this paper shows how operational risk solutions can harness the potential of big data to inform risk management scenarios and analytics.

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Operationalizing the Buzz: Big Data 2013


The world of Big Data is maturing at a dramatic pace and supporting many of the project activities, information users and financial sponsors that were once the domain of traditional structured data management projects. Research conducted by Enterprise Management Associates (EMA) and 9sight Consulting makes a clear case for the maturation of Big Data as a critical approach for innovative companies. The survey went beyond simple questions of strategy, adoption, and use to explore why and how companies are utilizing Big Data. Download the report and get all the results.

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PROS to Embed SAP HANA with Its Big Data Sales App


For a long time, PROS Inc. was a prominent pricing management software provider for both business-to-consumer (B2C) and business-to-business (B2B) industries. Lately, however, the vendor has been leveraging its decades-long experience in handling large volumes of data to provide big data applications for sales effectiveness (pricing being only a part thereof). In other words, PROS now delivers

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TDWI Checklist Report: Analytic Databases for Big Data


Many organizations in today's “big data” world are contemplating a replacement of their analytic databases and data warehouses to keep pace with new requirements for advanced analytics, and they are turning more and more to specialized analytic database management systems (DBMSs). Within the DBMS arena, there’s a slow trend away from practicing analytics with relational DBMSs that were originally designed for OLTP and towards analytic databases that provide computing architectures designed for complex queries, analytic algorithms, high performance, and terabyte-size scalability. This TDWI Checklist Report presents requirements for analytic DBMSs with a focus on their use with big data, and defines the many techniques and tool types involved.

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Will SAP HANA’s Big Data Usher SAP into the Intelligent BPM Elite?


SAP recently announced a new intelligent business operations bundle that aims to help organizations infuse big data insights in real time into their processes to work smarter and improve responsiveness to threats and opportunities.

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