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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Top 10 Concerns of Buying a VoIP Business Phone System
As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the

send faxes  won't be able to send faxes Despite what you may have heard to the contrary, it is possible to send faxes using your VoIP system, but it can be frustrating when they seem to take forever to go through. There are ways, however, in which you can improve the speed and quality of your faxes: Make sure your VoIP provider supports T.38. This is an audio compressor/decompressor device which has been designed specifically for the purpose of sending faxes digitally, and it significantly improves the quality of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Implementing an Enterprise Content Management System What is in it for the organization?


Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content management system. Understanding the types of documents you have is key to knowing what type of system to implement.

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Microsoft Business Network (MBN)--Coming of Age? Part Two: Market Impact


Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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Analysis of iBasis and Cisco Systems Joining Forces


Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) today announced that they are joining forces to deliver carrier-class, IP-based, Unified Communications services.

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Instaply Announces Instaply Mobile Customer Interaction Platform


Instaply, Inc., has launched as a company and introduced its mobile customer interaction platform (MCIP)—free to customers and businesses. The MCIP can be downloaded from Apple's iTunes App Store and Google Play. The application's main purpose is to sustain text exchanges between companies and clients for improved customer experience. On the one hand, Instaply can be used by clients

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The MicroStrategy/ Intelligroup ASP


MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

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Salesforce.com Acquires ExactTarget


Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget's digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget's more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been

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2008 Software Re"solutions"


A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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A Guide to Transactional Email


It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.

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