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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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The Web-based Sales Portal-A Catalyst for Business Transformation
A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural

send web offers  distributors or retailers must send their claims to the manufacturer on paper, which need to be approved before payment is released—a time-consuming process. A portal can enable a channel partner to enter its claims online in a predefined format that can be immediately approved online by an authorized person. Through a sales portal, channel partners can gain visibility into new products being launched by the company. This visibility can help channel partners to better plan and forecast stock. Through

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM


In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.

send web offers  demanding a service to send all domestic customer data to system A, and all foreign customer data to system B; or, when a purchase order is received, the order acknowledgement should be sent back). If Web services offer the technical flexibility to better map software functionality to business needs, then business users must have an intuitive, easy-to-use tool for Web services that becomes part of their regular workspace. So far, no single integration solution from a vendor has been able to solve all Read More

How Secure is Your E-Mail?


A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for a full instruction set and tools to read your mail

send web offers  Secure is Your E-Mail? What is Secure E-Mail? Secure electronic mail is electronic communication which guarantees messages arrive intact and unhampered in the intended recipient's inbox. If a message can be intercepted, the contents can and most likely will be tampered with. The process of intercepting electronic communication on public networks, such as the Internet, has been simplified. A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for Read More

Salesforce.com Acquires ExactTarget


Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget's digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget's more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been

send web offers  of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as well as publish content to Facebook fan pages. Web tools facilitate the set-up of microsites or landing pages and in addition offer personalized product recommendations. B2B and B2C Marketing Automation Read More

Zoho Joins the Social “Chatter”


The market for collaborative social networking software is getting ever hotly contested. Not long after Moxie Software announced its free Collaboration Spaces offering, Zoho, a provider of online productivity, collaboration, and business applications for businesses of all sizes, also decided to challenge the establishment of Jive Software, Microsoft Yammer, Salesforce Chatter, IBM Connections, and

send web offers  information as well as send private messages and have an option to follow fellow users to be informed about any activity. Additional highlights of Zoho Pulse include Activity Streams, Notification Center, and Search. In addition, Zoho Pulse integrates with other Zoho applications (e.g., Discussions, Calendar, Docs, Wiki, Chat, and more), giving users access to additional collaboration, productivity, and business applications without leaving the Zoho Pulse user interface. Custom applications, powered by Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

send web offers  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

send web offers  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More

Securing XML Web Services: SSL, XML Firewalling, and Beyond


There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves are sufficient. Other times, Secure Sockets Layer (SSL) may be more than adequate. However, when granular message processing and auditing is essential, dedicated extensible markup language (XML) and Web services security technology will prove necessary. Which options are right for you?

send web offers  XML Web Services: SSL, XML Firewalling, and Beyond There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves are sufficient. Other times, Secure Sockets Layer (SSL) may be more than adequate. However, when granular message processing and auditing is essential, dedicated extensible markup language (XML) and Web services security technology will prove necessary. Which options are right for you? Read More

Profit from Emerging Web 2.0 technologies


In How Web 2.

send web offers  from Emerging Web 2.0 technologies If your company is looking for a competitive edge , you can find it in powerful new marketing tools enabled by Web 2.0 technology. Learn how your company can use social media sites, wikis, blogs, mashups, and videos to build stronger relationships with your customers, get critical customer feedback, enhance customer service and loyalty, penetrate new markets, and grow and strengthen your brand(s). In How Web 2.0 is Transforming CRM , you’ll also discover how to Read More

GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct


GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment.

send web offers  Web-Enables Legacy Data With NEON Systems Shadow Direct GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct M. Reed - March 5, 2001 Event Summary GMAC Insurance group, a subsidiary of General Motors Acceptance Corporation (GMAC) was tasked by General Motors Corporation to build a customer service website. This required access to multiple years of legacy data in the ADABAS database system. This case study, provided by the vendor and further researched by TEC, investigates how NEON Systems ' Read More

The Insider’s Guide to Great Customer Service on the Web


Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

send web offers  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More

Innovation Management in the Web Era


In today’s Web-connected era of business, the quest for new ideas that boost competitive edge and deliver new sources of profitability is no longer a solitary activity. The Web has become a source of breakthrough innovation—enterprises no longer have to invest in expensive tools and skills to spark and manage innovation. Get tips on how you can best deploy the Web for better innovation management and profit enhancement.

send web offers  Management in the Web Era In today’s Web-connected era of business, the quest for new ideas that boost competitive edge and deliver new sources of profitability is no longer a solitary activity. The Web has become a source of breakthrough innovation—enterprises no longer have to invest in expensive tools and skills to spark and manage innovation. Get tips on how you can best deploy the Web for better innovation management and profit enhancement. Read More

Top 10 Web Threats and How to Eliminate Them


Learn how to solve these problems and more in Top 10 Web Threats and How to Eliminate Them.

send web offers  10 Web Threats and How to Eliminate Them What concerns you the most when it comes to protecting your network? Employees from wasting company time on social networking sites? Conserving company bandwidth for legitimate business use? Stopping malware and viruses from infecting the system? Learn how to solve these problems and more in Top 10 Web Threats and How to Eliminate Them . You'll learn about the biggest threats facing your network—and what you can do to neutralize them. Learn how to run a clean Read More

Which is Best: Cloud-Based or on-Premise Web security?


As you'll discover in the Aberdeen report, Web Security in the Cloud: More Secure!

send web offers  is Best: Cloud-Based or on-Premise Web security? With so many Internet-based threats, what provides the best protection for your network—cloud-based or on-premise security solutions? As you'll discover in the Aberdeen report , Web Security in the Cloud: More Secure! Compliant! Less Expensive! , cloud-based security solutions out-perform their on-premise counterparts in every critical area: security, compliance, reliability, and cost. Over a recent 12 month period, users of cloud-based Web security Read More

Compiere Announcement on its Web-Oriented Open Source ERP


I just saw this announcement about Compiere's 11 new demos. The company is offering a sneak peek of its next generation Web-architecture. While watching the first demo, I notice it really stresses ease-of-use in the interface. Whether others agree that it's easy to use or not, I don't know but, but it is interesting that Compiere publicly asked for feedback in its public forum on the subject. A

send web offers   Read More