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Software Functionality Revealed in Detail
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 server 2008 service pack


What’s New in Microsoft SQL Server 2000
SQL Server 2000, the next major release of SQL Server 7, is Microsoft’s SQL 7 release of its database both re-architected and re-written. Microsoft has high

server 2008 service pack  New in Microsoft SQL Server 2000 What’s New in Microsoft SQL Server 2000 M. Reed - June 21, 2000 Product Background In 1987, Sybase released the SQL Server database management system on the UNIX platform. The product was ported to IBM OS/2 by Microsoft, Sybase, and Ashton-Tate (of DBase fame) in 1988-89. Ashton-Tate dropped out of the consortium in 1990. Between 1991 and 1993, Microsoft and IBM divorced in the OS/2 arena, and SQL Server 4.2 for Windows NT and the Windows NT 3.1 operating system were

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » server 2008 service pack

Oco, Inc

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

server 2008 service pack  Sales Account Management | Server Account Management | Strategic Account Management | Strategic Account Management Association | Strategic Account Manager | System Account Management | Technical Account Management | Total Account Management | Trial Accounts Management | Wireless Account Management | KPI Account Management | KPI Account Management Agreement | KPI Account Management Application | KPI Account Management Assistant | KPI Account Management Association | KPI Account Management Basics | KPI Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace and global “platform” player in selected industries in the Dynamics ERP lineup. In other words, the product has been providing an industry-enabling layer upon which certified partners can

server 2008 service pack  as for Microsoft SQL Server 2008 . The functional focus was to achieve a functional maturity of financial management, multi-site functionality, expense management, and so on and so forth. The product’s SP1 release that shipped in November 2008 added brand-new modules/features such as the Environmental Sustainability Dashboard and Project Time Reporting . The Lean Manufacturing module that was mentioned in Part 1 (stemming from eBECS ) was released in the summer of 2009. Of some interest to Read More

Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 2


Part 1 of this blog series presented Microsoft’s official position on its recent notable change in business intelligence (BI) product strategy, whereby the company is breaking apart the business performance management (BPM) family of products. To that end, Microsoft will include the monitoring and analytic functionality within Microsoft Office SharePoint Server (MOSS) 2007, while seriously

server 2008 service pack  within Microsoft Office SharePoint Server (MOSS) 2007 , while seriously backpedaling on (if not completely unplugging) the development of its nascent financial planning & consolidation application. I certainly concur with the views about the event that have already been expressed in respective alerts and reports from Gartner , Aberdeen , and Forrester . With this move, Microsoft tacitly admits that it feels more comfortable and adept in selling technology platform solutions than it does in developing Read More

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 1


I can partly understand analysts’ temptation to beat up on Microsoft’s forays into the enterprise applications space. To be fair, "the empire" has had its share of strategic and tactical miscues, as if it had wanted to give these naysayers some ammunition. For one, many analysts and market observers first criticized the giant for not having a unified enterprise resource planning (ERP) product line

server 2008 service pack  with Windows Essential Business Server (that is suited for mid-size businesses) , and from integration with Windows System Resource Management (WSRM) Management Pack . The situation is also quite clear on the database layer, given Microsoft SQL Server support across all of the Dynamics product lines. There will certainly be much more  joint feature development with SQL Server and Dynamics products' workload benchmarks in the SQL Server performance lab. Part 2 of this blog series will continue to analyze Read More

DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

server 2008 service pack  industry watch, erp, fsm, mobile FSM, field service, workforce management, field service management Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

server 2008 service pack  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Zef Scientific Selects IFS Enterprise Service Management


IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business.

server 2008 service pack  industry-watch, IFS, field-service, fsm, mobile, crm, eam, asset-management, field-service-management Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

server 2008 service pack  postal service,market research,list of companies,telemarketing,time management,business services,same day,car service,loyalty,service provider,professional services,food delivery,marketing strategy,recruitment agencies,change management Read More

Field Service Management Software for Enterprise Companies


As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge.

server 2008 service pack  field service management,FSM strategy Read More

Service Parts Planning RFI/RFP Template


Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology

server 2008 service pack   Read More

Customizing Agile for a Service Business


The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

server 2008 service pack  agile,agile process,agile service Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

server 2008 service pack  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More

Evaluating Cloud-Based ERP for Professional Service Organizations


In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

server 2008 service pack  evaluating cloud based erp professional service organizations,evaluating,cloud,based,erp,professional,service,organizations,cloud based erp professional service organizations,evaluating based erp professional service organizations,evaluating cloud erp professional service organizations,evaluating cl Read More

Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

server 2008 service pack  Ziff Davis,Ziff Davis white paper,self service BI,self service business intelligence,data repository Read More