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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 server health monitor


Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience
Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance

server health monitor  the Knoa EPM analysis server which prepares a series of targeted analyses and reports. This information is viewed through the Knoa EPM Console, which presents a series of management dashboards and drill downs for analyzing and querying the performance data. The combination of the user-base coverage and application depth provided by this approach is tough to beat. With this information, companies can manage the performance achieved by end users, as well as the experience that they receive. - Bernd

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Staff Scheduling for the Health Care Industry

Staff Scheduling manages the scheduling of hospital employees, primarily nursing staff.  

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Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers


Hospitals around the world are facing increased pressure to improve operations from multiple directions. Legal requirements, aging populations, and an ever-growing need to be service-oriented are forcing hospitals to do more with less. Hospitals could be doing more to coordinate, analyze, and use data to improve operational performance. A new generation of business intelligence (BI) tools, such as dashboards, can help.

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The Truth about Agent versus Agentless Monitoring


Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part II)


Wow, how time flies and how many things have happened in the market these days to distract a market observer! Namely, only over a year after my SaaSy Discusions (Part I) and SaaSy Discussions (Part Ia) blog series, some time has at last become available for more discussions on the intriguing topic of software as a service (SaaS). The title of this SaaSy discussions series might be somewhat

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Mid-market Getting the Taste of Some Emerging Technologies


Fledgling smart enterprise suite, business activity monitoring, and business process management technologies hold significant potential for end user organizations as they can accelerate the velocity of the business and deal with the details of everyday needs. The challenge is to fine-tune the system to dynamically combine event and contextual data.

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An Overview of Microsoft® Exchange Server 2007


Take an in-depth look at Microsoft® Exchange Server 2007. This comprehensive guide includes a detailed overview of the Exchange Server architecture, and discusses new features and capabilities for tightening security, improving regulatory compliance, maximizing availability, and boosting productivity. It also provides tips for installing and upgrading Exchange Server deployments, and for simplifying server administration.

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Health eConnex: Processing In-house with Complete Remote Control


What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.

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Microsoft® Office SharePoint® Server 2007: Evaluation Guide


Before you begin implementing Microsoft® Office SharePoint® Server 2007, familiarize yourself with the product’s design and features. This guide walks you through key feature areas, highlighting additions and improvements to portal, search, content management, business forms and integration, and business intelligence (BI). It also includes resources for evaluating Microsoft® Office SharePoint® Server 2007, as well as implementation considerations for administrators and developers.

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SAP Case Study: Health Care


Héma-Québec manages the collection and distribution of blood and blood products for the province of Quebec (Canada). As Héma-Québec worked to enhance availability and quality, company leaders identified a need to make changes in the organization’s information technology (IT) systems. In June 2001, the company decided to implement a new system for the procurement and distribution of fractionated blood products.

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Health Care and Social Work


One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision makers in health care and social work organizations are concerned about the security of the confidential information gathered about patients.

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Fenestrae Offers WAP Support for Mobile Data Server


Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

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AnyDoc Customer Success Story: Sykes-Health Plan Service Bureau Delivers Results With OCR


Sykes-Health Plan Service Bureau (SHPS) was growing and needed a solution that could boost its productivity and deliver results to its clients. Processing thousands of health- and benefit-related forms was a major component of its business, and as such, employees faced ever-increasing workloads. To ease the load, SHPS implemented AnyDoc’s optical character recognition (OCR) solution and drastically reduced labor costs.

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Cityworks Server AMS


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ERP System for Health Care


A U.S.-based regional healthcare support network was looking for a distribution enterprise resource planning (ERP for distribution) solution for its medical supply and equipment sales division, including a financials module to be used by other divisions. The news system was intended to replace an in-house legacy system that had reached its end-of-life stage.
To find the right solution, the company turned to TEC for a software evaluation and selection project.
Starting with a list of 10 qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the 10 solutions and develop a shortlist of the four most promising ones for in-depth evaluation.
TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



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Optimized IO Solutions to Maximize Blade Server ROI


So, you’ve made the switch from a traditional rack server to a blade server. Now, you want to maximize your blade server return on investment (ROI) and reduce your costs further. A variety of input/output (IO) products is out there, specially designed to comply with all original equipment manufacturer (OEM) blade hardware. The next step is to get the facts on how they can benefit you.

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