Forgot password?
|
|
|
|
Home
We were unable to sign you in.
Please verify your user name and password and try again. If you do not have a TEC account, register now.

Free software comparison template sample

Featured Documents related to » service desk tool


Service Parts Planning RFP Templates
Service Parts Planning RFP Templates
RFP templates for Service Parts Planning help you establish your selection criteria faster, at lower risks and costs.


HCIMS?Help Desk RFP Templates
HCIMS?Help Desk RFP Templates
RFP templates for HCIMS?Help Desk help you establish your selection criteria faster, at lower risks and costs.


Act vs Loadtest Tool
Act vs Loadtest Tool
Compare ERP solutions from both leading and challenging solutions, such as Act and Loadtest Tool.


Documents related to » service desk tool


Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

SERVICE DESK TOOL:
8/3/2009 3:20:00 PM

Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.

SERVICE DESK TOOL: Project Management, managed service program, IT incident management, IT risk management, IT stakeholders management.
8/14/2012 1:08:00 AM

The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

SERVICE DESK TOOL:
1/18/2010 8:30:00 PM

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

SERVICE DESK TOOL:
7/10/2003

Transforming Field Service Operations with Mobile Technologies
Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive edge. Electronic information capture not only increases reporting accuracy, but it also provides real-time data for your planning, billing, and purchasing needs—bridging the gap between your front-office operations and back-office processes.

SERVICE DESK TOOL:
9/25/2007 3:24:00 PM

Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail
B2B cross-marketplace creator and dot-com start-up CommerceScout not only received implementation assistance from e-business service provider Xcelerate, but they also helped CommerceScout define the business model and market opportunity.

SERVICE DESK TOOL: b2b marketplace, b2b industrial, supply chain consulting, b2b portal, b2b market, b2b supply chain, b2b advertising, supply chain automation, b2b supply chain management, distribution software, e commerce, business to business marketing, business, computer consultants, procurement consultants, supply chain consultants, procurement consultant, computer consulting, technology consulting, logistics consultant, business consulting services, it services outsourcing, cost reduction consultant, marketing consultancy, supply chain management consultant, logistics consultants, management consultants, .
6/7/2000

Picture This: Self-service BI through Data Discovery and Visualization
Organizations are finding it increasingly difficult to get the right information to the right people at the right time, and business managers are facing a shrinking “decision window.” With many companies also dealing with increasing volumes of data, this gives rise to an opportunity for innovation in analytics. This article uses the results of an agile business intelligence (BI) survey to examine the performance of organization that provide business users with visual tools that let them freely and easily explore data to discover new insights.

SERVICE DESK TOOL: self-service business intelligence, data discovery, data visualization, self-service BI, visual data discovery, agile BI.
2/20/2013 6:03:00 PM

Professional Service Strategies that Win: Executive View of the Cloud
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information.

SERVICE DESK TOOL: cloud security companies, cloud security solutions, cloud security vendors, cloud infrastructure providers, cloud security software, private cloud security, private cloud infrastructure, cloud security testing, cloud security certification, cloud infrastructure, certificate of cloud security knowledge, cloud security services, cloud security service, cloud infrastructure services, cloud security, cloud infrastructure management, what is cloud infrastructure, cloud infrastructure as a service, what is cloud security, cloud infrastructure diagram, google cloud security, cloud security .
2/14/2011 4:47:00 PM

ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

SERVICE DESK TOOL: itil implementation, service and support conditions, itil implementation plan, itil implementation roadmap, itil implementation project, itil implementation guide, itil implementation plan template, itil implementation strategy, itil implementation project plan, itil implementation steps, itil implementation templates, itil implementation checklist, benefits of itil implementation, itil implementation approach.
1/28/2011 3:41:00 PM

The Service Equation: 4 Keys for IT to Create Value for the Business
IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services.

SERVICE DESK TOOL:
7/7/2008 1:59:00 PM

AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

SERVICE DESK TOOL: pocketnet, AT&T , Novell GroupWise, Net services software, AT&T PocketNet service , Net Portal Services strategy, calendaring, messaging, workflow, GroupWise business customers , GroupWise wireless access, collaborative messaging system , Lotus Notes , collaboration-messaging server , wireless access demand.
4/13/2000

Use this index to search for white papers related to commonly used search terms A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others 
Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others
A: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
B: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
D: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
E: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
F: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27
G: 1 2 3 4 5 6 7
H: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
I: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
J: 1 2 3 4 5
K: 1 2 3 4
L: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
M: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
N: 1 2 3 4 5 6 7 8
O: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
P: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Q: 1 2
R: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
T: 1 2 3 4 5 6 7 8 9 10 11 12 13
U: 1 2 3
V: 1 2 3 4
W: 1 2 3 4 5 6 7 8 9 10 11
X: 1
Y: 1
Z: 1
Others: 1 2 3


©2013 Technology Evaluation Centers Inc. All rights reserved. Search powered by Google