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Serving up EAM Integration
Integrating systems has created major havoc within enterprises, and gluing together disparate mission-critical business systems from multiple vendors that were never designed to work together is definitely a cause for IT concern.

service integration model  description of the Web service offerings. This may be interesting from an IT point of view, but what does it all mean from a business perspective? It means you can easily streamline business processes by making it easier for people to work with applications and for applications to work with other applications. For example, end users do not have to interact directly with an application because they can use the technology that makes sense for them. In other words, they can easily use their mobile devices Read More...

BEA Systems Announces WebLogic Integration
BEA Systems, in a follow-on to their appearance at JavaOne in San Francisco, has announced the release of the BEA WebLogic Integration Solution, another strong entry in the Application Server War.

service integration model  infrastructure for business Web Services, which are multi-party, transactional, highly automated, Web-based interactions between B2B applications that make supply chains faster, more efficient and more agile. With BEA WebLogic Integration, customers can focus on their core business and add value to their customers, rather than spend valuable resources on continually tackling enterprise integration issues, said Ivan Koon, president of the BEA e-Commerce Integration Division. We have simplified and Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » service integration model


Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

service integration model  (SOA) and its business services, to help manage and maintain customer data. The CDI solution is a part of the IBM Master Data Management ( MDM ) suite of products, and integrates with IBM Information Integration and Entity Analytics products. Initiate Systems provides CDI solutions to organizations to help control customer interactions related to sales, service, and customer relations. The Initiate Identity Hub software system focuses on CDI, enterprise master person index (EMPI), and entity resolution. Read More...
The eG Integration Console
While many monitoring frameworks support commercial applications and application infrastructures, very few offer organizations the capacity to manage the custom application components that are inevitably a part of their infrastructure. But as these applications tend to be the most critical components of the target infrastructure, a framework that cannot provide insight into these ultra-critical components is offering severely limited value.

service integration model   |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Pegasystems Raises the (Social and Mobile) Customer Service Bar
In its ongoing competition with IBM, Oracle, Microsoft Dynamics CRM, Moxie Software, salesforce.com, and KANA Software, Pegasystems (a.k.a., Pega), an upbeat provider of business process management (BPM) and customer relationship management (CRM) solutions, announced the latest version of its process-centric CRM solution. The latest release, Customer Process Manager (CPM) enables real-time

service integration model  (Social and Mobile) Customer Service Bar » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about Read More...
Logility Works with AdapChain to Accelerate Supply Chain and Enterprise Integration
Logility recently announced the culmination of work they have been doing with supply chain consultant AdapChain to simplify the SCM to ERP integration process. AdapChain and Logility have developed templates designed to accelerate the integration of Logility Voyager to major ERP systems, with specific integrations created for SAP, Oracle, and Infor. Logility and AdapChain, a certified SAP

service integration model  Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Read More...
Integration Appliances: The Fastest Track to Master Data Management
While the idea of enterprise-wide data management is conceptually simple, it is extremely difficult to implement in most organizations, due to differences between heterogeneous databases and applications. However, conventional integration software is not required to achieve consistent management of customer data. In fact, integration appliance technology can greatly simplify and reduce the cost of master data management (MDM).

service integration model   |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Epicor Announces iScala Integration with Epicor ICE Business Architecture
Epicor Software Corporation announced the latest release of Epicor iScala (version 3.0) enterprise resource planning (ERP) solution, featuring integration to the Epicor ICE business architecture. Epicor Software Corporation provides business software solutions for manufacturing, distribution, retail, and services organizations. The integration of Epicor iScala with Epicor ICE will add next

service integration model  project industries—enhancements in aftermarket service and sales, and equipment rental and leasing; designed through ongoing consultation with customers to deliver support for the ever-changing requirements in the services and project industries Better mobility, improved decision making, and customer service—introduction of the Epicor Mobile platform, so users can access critical business information regardless of location, and work online or offline on a variety of mobile devices Supporting Read More...
Ten Secrets to Successful Customer Service
Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits?

service integration model  Secrets to Successful Customer Service Ten Secrets to Successful Customer Service Source: RightNow Technologies Document Type: White Paper Description: Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are Read More...
The Next Generation Approach to ERP Data Integration
Today’s manufacturer faces an ever-accelerating pace of business, marked by growing product and process complexity, along with demands for increased quality, speed, and agility. The result is an ongoing need to seamlessly connect the ERP system with multiple software applications, databases, and business applications. Know about a more effective, cost-efficient approach to ERP system integration using robust techniques.

service integration model   |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
For Real-time Data Integration, Ameristar Chooses Oracle's GoldenGate
Ameristar Casinos, an important casino gaming organization has chosen Oracle's GoldenGate real-time data integration product—a single solution for integrating data across a wide number of data sources, all in real time. Ameristar is taking this step in order to improve its corporate marketing strategies.<!--more--> Oracle's GoldenGate will integrate data coming from 14 data sources across its 8

service integration model  Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Read More...

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