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SOA From a Management Perspective: Part One
The big buzzword in enterprise-wide package software is service-oriented architecture (SOA). SOA promises to solve a company's software ills, making life easier

service management axapta  information highway. An enterprise service bus (ESB) facilitates the connection of legacy systems to services. It also transforms and routes traffic. ESBs are particularly effective for long-running processes, invoking multiple services such as purchasing, which can encompass item look-up, pricing, discount terms, and more. After being developed and tested, services must live somewhere. Typically, services are published in registries or directories while being stored in repositories. This combined Read More...

Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Four: Guidelines and Case Studies
The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines provide suggestions for improving

service management axapta  include improvements in customer service. The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines provide suggestions for improving the effectiveness of sales and operations planning (S&OP) game plans. Minimum Planning Horizon for Each Game Plan . A saleable item's cumulative lead-time represents the minimum horizon for a game plan, and additional months provide visibility for purchasing and capacity planning purposes. An additional Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » service management axapta


Microsoft Axapta: Design Factors Shape System Usage Part Two: Distribution Environments
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of

service management axapta  one-time customers, and customer self-service via the commerce gateway. Several variations apply to sales order line items in distribution environments. Items shipped from stock Purchased items reflecting a special order or drop shipment, with a purchase order linked to the sales order line item Project-specific line items being shipped against a project, where the shipped items can be invoiced separately or included in the project invoice - A supplemental item automatically added as a line item based on Read More...
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing

service management axapta  a short-term drop in service levels. This will likely affect some projects, especially in some remote geographies where it may be difficult to get resources from other locations. Keep an eye on these resources and check the skill and experience level of the new staff assigned to your projects. Users should also familiarize themselves with Oracle's regional management and support structure, and ensure in writing that Oracle will honored any localization or customization that PeopleSoft included in their Read More...
Microsoft Axapta: Design Factors Shape System Usage Part Three: Manufacturing Environments
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of

service management axapta  for example, supports customer self-service so that customers can place orders and even configure custom products. Other roles support information retrieval and task performance by remote users, such as sales tasks to create new quotes, sales orders, and customers. Integration with Customer Relationship Management (CRM) . The ability to manage customer relationships is fully integrated with standardized functionality for supply chain management (SCM). For example, a CRM quotation can drive demands for Read More...
Smartree Talent Management Suite
Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting

service management axapta  Talent Management Suite Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting, performance evaluation, training administration, recruitment and others, transforming them into effective and enjoyable activities, for which the administrative and bureaucratic aspects are fully carried out by computers, in a timely and accurate manner. Read More...
Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

service management axapta  Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper outlines how to best manage a rapid transition to work environments that support a global, mobile, and remote workforce, making the best of their skills and maintaining their identification with the organization, its culture, and its goals. Read More...
TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

service management axapta  2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements Read More...
Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently

service management axapta  Achieving Success in Field Service Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions. Read More...
SimplyDigi LMS for Learning Management Systems Product Certification Report
SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The

service management axapta  LMS for Learning Management Systems Product Certification Report SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

service management axapta  to evaluate and schedule service and task labor simultaneously to get a true picture of their needs and to optimize utilization. Some pundits also believe that Kronos should buy or develop internally a proven WFM solution for small customers, given that Workforce Central is overkill for companies with fewer than 500 employees. The intended acquisition deal with API Healthcare was squashed by the US Department of Justice (USDOJ) in mid-2011 on anti-trust grounds (as Kronos would have owned 80 percent of Read More...
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

service management axapta  Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization Originally published - April 12, 2006 The market uses the terms business performance management (BPM), corporate performance management (CPM), and enterprise performance management (EPM) interchangeably. Vendors and industry analysts use these terms to describe performance management, but essentially they all mean the same thing. BPM represents the next generation of business Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

service management axapta  focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

service management axapta  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Read More...

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