X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 service management axapta


SOA From a Management Perspective: Part One
The big buzzword in enterprise-wide package software is service-oriented architecture (SOA). SOA promises to solve a company's software ills, making life easier

service management axapta  information highway. An enterprise service bus (ESB) facilitates the connection of legacy systems to services. It also transforms and routes traffic. ESBs are particularly effective for long-running processes, invoking multiple services such as purchasing, which can encompass item look-up, pricing, discount terms, and more. After being developed and tested, services must live somewhere. Typically, services are published in registries or directories while being stored in repositories. This combined

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Evaluate Now

Documents related to » service management axapta

Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Four: Guidelines and Case Studies


The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines provide suggestions for improving the effectiveness of sales and operations planning (S&OP) game plans.

service management axapta  include improvements in customer service. The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines provide suggestions for improving the effectiveness of sales and operations planning (S&OP) game plans. Minimum Planning Horizon for Each Game Plan . A saleable item's cumulative lead-time represents the minimum horizon for a game plan, and additional months provide visibility for purchasing and capacity planning purposes. An additional Read More

Microsoft Axapta: Design Factors Shape System Usage Part Two: Distribution Environments


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a distribution environment.

service management axapta  one-time customers, and customer self-service via the commerce gateway. Several variations apply to sales order line items in distribution environments. Items shipped from stock Purchased items reflecting a special order or drop shipment, with a purchase order linked to the sales order line item Project-specific line items being shipped against a project, where the shipped items can be invoiced separately or included in the project invoice - A supplemental item automatically added as a line item based on Read More

The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

service management axapta  will significantly improve  customer service and asset utilization, while reducing costs. We utilize our 3D Methodology® to ensure your success. To learn more call  260.496.8259 or visit www.cornerstones.com . About enVista enVista is a leader in providing logistics and transportation cost management services. The company enables mid-market to Fortune 5000 companies to reduce operating costs, improve customer service and enhance profitability. enVista's innovative solutions and domain expertise help Read More

Microsoft Axapta: Design Factors Shape System Usage Part Three: Manufacturing Environments


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a manufacturing environment.

service management axapta  for example, supports customer self-service so that customers can place orders and even configure custom products. Other roles support information retrieval and task performance by remote users, such as sales tasks to create new quotes, sales orders, and customers. Integration with Customer Relationship Management (CRM) . The ability to manage customer relationships is fully integrated with standardized functionality for supply chain management (SCM). For example, a CRM quotation can drive demands for Read More

IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




service management axapta  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More

Facilities Management is Moving Forward with Technology


Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value from it, and to urge your company on from weak paper-prone processes. Facilities management systems can now integrate with other systems. Find out the points you should consider when choosing and implementing a computer-aided facilities management (CAFM) solution.

service management axapta  Safety , Facilities Management Services , Facilities Management Software , Facilities Management Solutions , Facilities Management System , Facilities Management Technology , Facilities Management Training , Facilities Management Trends , Facilities Manager , Executive Summary Facilities Management Software Systems used to function in separate technology silos. To meet the conventional IT infrastructures now vendors are adopting Web-based services, On-demand and other rapidly emerging technologies. As Fac Read More

Enterprise Content Management: It Is More Than Just Web Content Management


Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.

service management axapta  international standard composed of service oriented architecture (SOA) and Web services, with the cooperation of organizations such as EMC , Adobe , and the US Federal Aviation Authority ( US FAA ). AIIM's objective is to produce a single set of functional requirements for process-oriented, Web services that enable disparate enterprise content management functions and systems, portals, and enterprise applications to interoperate. It enables content (unstructured and semi-structured data) to be exchanged, Read More

Business Process Management as a Blueprint for Mobile Workforce Management


As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption.

service management axapta  Mobile Workforce Management As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More

How Integrated Facilities Management Software Automates Facilities Management


Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

service management axapta  Integrated Facilities Management Software Automates Facilities Management Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.” Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

service management axapta  Force and Capital One Services are using Plateau's integrated talent management solutions to improve productivity and facilitate strategic workforce initiatives around learning, performance, compensation and career and succession management. Plateau is widely recognized throughout the industry for its commitment to customer satisfaction, forward-thinking vision and for consistently delivering best-in-class functionality. Founded in 1996, Plateau is headquartered in Arlington, Va. and has offices across Read More

Portfolio Management


Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

service management axapta  Management Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management. Read More

Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs


To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.

service management axapta  you are trying to service those customers better than the competition. Evaluate Your Processes and Personnel In addition to uncovering your top twenty percent, you should also evaluate your processes and personnel. Get some more blank sheets of paper, write the name of each of your processes on top and document how they work. Include all processes such as receiving, picking, putaway, inventory control, will call, order entry, purchasing, and even processes that seem remotely connected to the warehouse, Read More

Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

service management axapta  Performance Management: The Key to Successful Performance Management Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why. Read More