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Supply Chain Management Audio Conference Transcript
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection

service management conference  and product support categories. Service and support includes categories such as consulting, systems integration, project management skills, geographic coverage, language and time coverage of the vendor help desk, and delivery mediums. Number 4: Corporate Viability - Corporate viability is a critical, yet often overlooked category that examines the financial and management strength of the vendor. Given the huge number of dollars spent on IT procurements, not to mention their strategic importance, the Read More...

A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

service management conference  tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Fact or Fiction? ” ran along similar lines. The software vendor whose work and solutions Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » service management conference


A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

service management conference  Leader in Service Management Tackles Multidimensional Growth Over the last few years, we have followed Servigistics on its quest to become a full-fledged service lifecycle management (SLM) platform. Founded in 1999, the company was initially a service parts planning and optimization (SPP/O) specialist, helping service organizations reduce service inventory levels while maintaining or improving fill rates and service level commitments. In 2004, Servigistics acquired ProfitScience , a then-leading provider Read More...
Here Comes IFS Metrix Service Management 5.6
Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general

service management conference  Comes IFS Metrix Service Management 5.6 Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the  general release of version 5.6 of its IFS Metrix Service Management product . This new version includes new and enhanced features for technicians and service managers that aim to improve productivity, enhance service delivery, and drive customer satisfaction. For more info on the capabilities of the  previous Read More...
IFS-Becoming a Serious Field Service Management Contender
In just a few short months after the acquisition of Metrix, IFS has fully integrated the new products and released full-fledged mobile solutions for field

service management conference  Becoming a Serious Field Service Management Contender In just a few short months after the acquisition of Metrix, IFS has fully integrated the new products and released full-fledged mobile solutions for field service and maintenance management. Read TEC principal analyst P.J. Jakovljevic’s TEC Report for a close-up look at how the vendor’s recent product releases provide the mobile workforce management capabilities that make IFS a serious contender in the field service and management space. Read More...
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

service management conference  Study: More Efficient Hospital Management Systems with Content Management Tools Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

service management conference  Management-What the Mid-market Can Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

service management conference  Voyager Solutions for Supply Chain Management (SCM) Certification Report Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

service management conference  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More...
New Management at Manhattan Associates
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management systems, announced the

service management conference  Management at Manhattan Associates New Management at Manhattan Associates S. McVey - October 19th, 1999 Event Summary On October 18, Manhattan Associates, Inc. announced that Alan Dabbiere will abdicate his position as President and CEO of the Atlanta-based warehouse management system vendor. His replacement, Richard (Dick) M. Haddrill, joins Manhattan from Powerhouse Technologies, a diversified gaming technology company, where he occupied the chief executive position. Founder Dabbiere will continue in Read More...
Goal-oriented Autonomic Business Process Management
Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried

service management conference  oriented Autonomic Business Process Management Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

service management conference  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Read More...
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

service management conference  Enterprise Asset Management (EAM) for Design, Operate, Maintain Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through years of maintenance and operation through to decommissioning and replacement. How can you select EAM software capable of supporting this enlightened approach? Download this white paper to find out. Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

service management conference  Management 101 Cash management is a need common to both large and small businesses alike. In its simplest terms, cash management is the assurance that today's receivables plus today's account balances exceed today's payables. Failure to practice this business management process guarantees bankruptcy. Every large organization has a cash management group, sometimes called the treasury . This group's function includes management of such items as investments and borrowing in addition to the organization's Read More...
Asset Management
Enterprise asset management (EAM) and computerized maintenance management systems (CMMS) enable the planning, controlling, and monitoring of physical asset

service management conference  life cycle across all services, including investment planning, specification, design, operations and maintenance, and disposal. EAM/CMMS systems help managers better allocate equipment and resources, and ensure that proper and timely maintenance is carried out. Read More...
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