Abstract:
Is Ventyx a true "total solution provider" for energy and utility companies? TEC principal analyst P.J. Jakovljevic discusses Ventyx's strategy with its product marketing team. In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies j (...)
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service management dispatch:
Ventyx—Utilities’ One-Stop-Shop Provider? PJ Jakovljevic - February 2, 2012. Comments: 0.
Published:
2012-02-02
Abstract:
TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, (...)
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service management dispatch:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis, supplier lifec...
Published:
2012-01-10
Abstract:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle manag (...)
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service management dispatch:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visi...
Published:
2011-04-08
Excerpt related to
service management dispatch:
... Soon those needs evolved into scheduling and dispatch and parts management, ultimately culminating in strategic service management (SSM) suites that are ...
Published:
2011-02-18
Excerpt related to
service management dispatch:
... where automated and optimized dispatch and scheduling ... and an effective workforce management (WFM) solution ... to continually optimize service delivery execution. ...
Published:
2011-01-18
Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity, efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, (...)
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service management dispatch:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity, efficiency, and customer ...
Published:
2011-01-05
Excerpt related to
service management dispatch:
... updated work-to or dispatch lists. ... Behind Planning and Executing Optimal Service Supply Chains ... series entitled “Integrated Workforce Management (WFM) Platforms ...
Published:
2010-12-01
Abstract:
Refer to TEC Discrete ERP Product Certification Report: Navigator One for SAP Business One (v88). Find the Software Information You're Looking for. Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluatio (...)
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service management dispatch:
Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report. Source: Technology Evaluation ...
Published:
2010-08-05
Abstract:
Refer to TEC Discrete ERP Product Certification Report: Navigator One for SAP Business One (v88). Find the Software Information You're Looking for. Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluatio (...)
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service management dispatch:
TEC Original Research. Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date research ...
Published:
2010-08-05
Abstract:
Learn about the TEC accounting product certification report: navigator one for sap business one (v88). Read The latest accounting technology. Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a (...)
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service management dispatch:
Learn about the TEC accounting product certification report: navigator one for sap business one (v88). Read The latest accounting technology. Navig...
Published:
2010-06-23
Abstract:
Learn about the TEC accounting product certification report: navigator one for sap business one (v88). Read The latest accounting technology. Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a (...)
Excerpt related to
service management dispatch:
Learn about the TEC accounting product certification report: navigator one for sap business one (v88). Read The latest accounting technology. Navig...
Published:
2010-06-23
Abstract:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn ab (...)
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service management dispatch:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization...
Published:
2010-05-04
Excerpt related to
service management dispatch:
... paperwork and repeated voice communications between the dispatch team, resources, and ... As said in my “Navigating Between Service Management Scylla & Charybdis ...
Published:
2010-04-21
Excerpt related to
service management dispatch:
... part series entitled “Navigating Between Service Management Scylla & ... Written succinctly, the service manager has to ... scheduling and mobile dispatch of service ...
Published:
2010-04-13
Excerpt related to
service management dispatch:
... companies to manage scheduling, dispatch people, manage ... than a customer contact management and sales ... information, warranty and service contract entitlements ...
Published:
2010-03-19
Excerpt related to
service management dispatch:
... and modern EAM and field service management (FSM) software ... spare parts management, work order management, and workforce scheduling and dispatch. ...
Published:
2010-03-16
Abstract:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more. (...)
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service management dispatch:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel...
Published:
2009-11-25
Abstract:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more. (...)
Excerpt related to
service management dispatch:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their clients and the steel...
Published:
2009-11-25
Abstract:
Organizations managing a fleet often operate on razor-thin margins. A recession can further deplete fleet companies’ purses, resulting in reduced scale of operations, lower profits, and process inefficiencies. Visibility is key to fleet optimization and can be achieved with a fleet management system. L (...)
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service management dispatch:
Web-based Fleet Management. Source ... inefficiencies. Visibility is key to fleet optimization and can be achieved with a fleet management system. ...
Published:
2010-03-11
Abstract:
Geocoding: Acquiring Location Intelligence to Make Better Business Decisions. Acquire Guides and IT Reports Linked To Geocoding Technology. By geocoding your address data, you have the location intelligence that helps you see patterns and create new opportunities to grow your business. There are three lev (...)
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service management dispatch:
Geocoding: Acquiring Location Intelligence to Make Better Business Decisions. Acquire Guides and IT Reports Linked To Geocoding Technology. By geoc...
Published:
2010-03-11