SouthWare Excellence Series: Making Excellence Easier Part Four ...
| by Charles Chewning Jr. |
... This is a complete service management system that is comprised ... each piece of equipment
under service contract, daily planning and dispatch, and service ...
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| http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_07_05_1.asp - 19k - 2005-01-07 |
| Summary: This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing.
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CMMS - EAM: CorrigoNet™ and CorrigoConnect™ by Corrigo ...
... CorrigoConnect, sold through Nextel Communications Inc., is Web-based work order
and dispatch management
solution for small and medium service organizations. ...
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| http:/.../software/104-15443/CMMS-EAM/Corrigo-Incorporated-CorrigoNet-and-CorrigoConnect.html - 5k - 2009-11-18 |
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Software as a Service's Functional Catch-up
| by P.J. Jakovljevic |
... ones include call center management; dispatch management; document management ...
PPM);
product lifecycle management (PLM); and ... Software as a Service: Not Without ...
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| http:/.../Research/ResearchHighlights/ERP/2007/01/research_notes/TN_ER_PJ_01_15_07_1.asp - 21k - 2007-01-15 |
| Summary: Software-as-a-service solutions are emerging to address almost every business application need considered 'mission critical'
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions.
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eLoyalty Enhances Its Field Service And Logistics Services
| by L. Talarico |
... Knowledge management resource selections and dispatch optimization are the primary
technologies
eLoyalty employs to ensure that service representatives have ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/11/news_analysis/NA_EC_LJT_11_21_00_1.asp - 9k - 2000-11-21 |
| Summary: eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service
and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s
software to incorporate dispatch optimizatio
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Solomon Stands the Test of Time Despite Changing Masters
| by P.J. Jakovljevic |
... project management; Construction contractors requiring union payroll solution;
Customers with mobile
field service technicians who need a better dispatch method ...
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| http:/.../Research/ResearchHighlights/Erp/2003/09/research_notes/PN_ER_PJ_09_03_03_1.asp - 25k - 2003-09-03 |
| Summary: It appears that several of Microsoft Business Solutions (MBS) Solomon's truly differentiating traits, which could not have
been easily or quickly replicated by its seemingly more robust brethren products within the MBS division, will have been a
good enough reason for Microsoft to continue to bolster the
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Supply Chain Management: Morphing the Functional Scope of Service ...
| by P.J. Jakovljevic and Olin Thompson |
... provide a means to manage service requests considering ... Additionally, relevant logistics
management
solutions manage the rapid dispatch of parts to ...
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| http:/.../Research/ResearchHighlights/SCM/2005/07/research_notes/MN_SC_PJ_07_30_05_1.asp - 25k - 2005-07-30 |
| Summary: The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks.
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Manufacturing Environments and Integration with Other Functions
| by Dr. Scott Hamilton |
... Other service management capabilities go beyond these integration ... helpful in scheduling
field service personnel using the dispatch board capabilities. ...
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| http:/.../Research/ResearchHighlights/ERP/2005/07/research_notes/MI_ER_XSH_07_06_05_1.asp - 20k - 2005-07-06 |
| Summary: This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott
Hamilton.
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SAP - A Humble Giant From The Reality Land? Part 4: SAP's Strategy
| by P.J. Jakovljevic |
... Customer Service area should include an Interaction center, Customer self-service,
Service
management, Claims management, Field service, Dispatch modules, and ...
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| http:/.../ResearchHighlights/BusinessApplications/2001/08/research_notes/EN_BA_PJ_08_07_01_1.asp - 19k - 2001-08-06 |
| Summary: It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and
attract new customers.
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The Power of Knowledge -- Knowledge is Power (Part 1) » The TEC ...
... for “integrated service management” that enables. multi-enterprise collaboration
(dealers, suppliers,
partners); integrated part and technician dispatch; ...
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| blog.technologyevaluation.com/blog/2008/12/23/the-power-of-knowledge-knowledge-is-power-part-1/ - 57k - 2008-12-23 |
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SouthWare Excellence Series: Making Excellence Easier Part One ...
| by Charles Chewning Jr. |
... Series: This is a complete service management system that is ... for each piece of equipment
under service contract, daily planning and dispatch, and service ...
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| http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_04_05_1.asp - 30k - 2005-01-04 |
| Summary: SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true
business management system (accounting + exception management + task management), and for that reason alone it should receive
serious consideration.
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