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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 service management in sap help


A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

service management in sap help  Leader in Service Management Tackles Multidimensional Growth Over the last few years, we have followed Servigistics on its quest to become a full-fledged service lifecycle management (SLM) platform. Founded in 1999, the company was initially a service parts planning and optimization (SPP/O) specialist, helping service organizations reduce service inventory levels while maintaining or improving fill rates and service level commitments. In 2004, Servigistics acquired ProfitScience , a then-leading provider

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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Documents related to » service management in sap help

Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

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SAP


Founded in 1972, SAP provides business software applications and services to companies of all sizes in more than 25 industries. With subsidiaries in over 50 countries, the company is listed on several exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange (NYSE) under the symbol SAP. SAP employs more than 48,500 people in over 50 countries. Today, more than 89,000 companies in over 120 countries run SAP software.

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Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program


Whatever you offer as a service provider, success depends on how well you manage key accounts to ensure long-term relationships and the highest possible margins. But with today’s challenges, it’s difficult to maintain market share, let alone grow. SAP’s All-in-One fast-start program offers a solution that can help you maximize client and service-line profitability by supporting industry best practices. Learn more.

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Service Parts Planning for Maintenance Management


Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure your assets are functioning properly. One of the main challenges is finding the right spare part to repair your equipment. There are two facts that are certain in the enterprise asset management (EAM) world: 1. your equipment will break

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SAP Delivers Innovative Supply Chain Execution Solutions


SAP recently announced the general availability of the 9.1 versions of the SAP Transportation Management (SAP TM) and SAP Extended Warehouse Management (SAP EWM) applications in its continuous pursuit of innovating its supply chain execution (SCE) platform. This release is heralded as the next step in SAP’s integrated SCE platform, enabling its customers to achieve efficient logistics and order fulfillment processes.

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Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise


For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to apprehension and fear. Regardless of your particular posture, the smart company needs to understand how in-memory works and what it represents, and craft a purposeful roadmap for their in-memory future. Download this primer on in-memory analytics to learn what it all means for you.

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Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

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Talent Management Technology Strategies for the Retail Industry in 2010


An integrated talent management technology solution, deployed with an effective strategy, offers significant advantages for retailers. For one thing, businesses approach talent management from an integrated perspective, not as stand-alone elements. But a more important advantage for is the impact on the bottom line. Discover research that shows that businesses with an integrated approach generate 26 percent more revenue.

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Information Management and Collaboration


Information management systems facilitate the management of internal corporate documentation and information, Web site content, group collaboration, and learning materials. These systems are built as central repositories that hold content, metadata, accessibility and workflow rules, and supporting information. Organizations that establish processes and disciplines around these systems can ensure smooth and efficient acquisition, maintenance, delivery, and archiving of corporate content resources.

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Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

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