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IFS To Be At Customers' (Web) Service
IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure in place, the company’s

service order reports  Be At Customers' (Web) Service P.J. Jakovljevic - July 2, 2002 Event Summary At the end of May, IFS AB (XSSE:IFS), a Sweden-based global mid-market enterprise applications vendor, announced that its latest product release, IFS Applications 2002 , which was launched at the beginning of the year under the slogan Packaged for Payback , includes full support for XML-based Web services as one more way to offer to its customers significant cost and time savings without disrupting operational systems. To that Read More...
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » service order reports


Creating a Winning Data Transmission Service
Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully

service order reports  architecture (SOA) , enterprise service bus (ESB) , and Web services as trends that point to the direction IT is headed. Today s winners are upgrading their file transfer department into a Data Transmission Service. Or they plan to do so in the near future. Use the Playbook and begin your transformation now Flip through it, check out the plays the order is not critical and then get moving toward that goal. Play 1 Act like a business Challenge Your department is viewed as a cost center Some don t see Read More...
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

service order reports  measuring and improving IT service quality in critical-to-quality business areas. Going forward, this mapping becomes key in on-demand utility computing scenarios where an understanding of the business demand for IT is necessary to adequately provision IT service. This is best illustrated by way of an analogy taken from the utility power suppliers (from which the terms grid and utility have been borrowed). Although the power companies operate an on-demand model, they pay significant attention to Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

service order reports  investments in certification and service development to assist enterprises in adoption of Six Sigma processes. One word of caution is that many vendors claim support for both standards. It is important to look closely at the functionality in order to understand whether or not these are possible customizations or existing functionality. EMA Perspective IT professionals are really under the gun today to prove value to the organization. Outsourcing has been an important driving factor for the past several Read More...
The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical

service order reports  that metal processors and service centers need to be able to trace the ancestry and genealogy of an inventory tag from its purchase order (PO) receipt to the customer's delivery ticket. For such an enterprise, it is invaluable to be able to enter a master tag number or heat number for a coil or a bundle of sheets, pipes, or tubes, and see every single piece produced from it, along with the processes that were performed, at what cost, and the details about who purchased the piece, when, and for how much. Read More...
Delivering Efficient After-sales Service in IM&C Companies
After-sales service represents a significant opportunity for industrial machinery and components (IM&C) manufacturers. Profit margins for service operations can

service order reports  Efficient After-sales Service in IM&C Companies After-sales service represents a significant opportunity for industrial machinery and components (IM&C) manufacturers. Profit margins for service operations can be higher than those for core manufacturing activities. And providing exceptional after-sales service creates substantial opportunities for cross-selling and solidifying customer loyalty. Discover ways to streamline and align your company’s service operations. Read More...
Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology

service order reports  Service Programs Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service. Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

service order reports  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More...
Professional Service Strategies that Win: Executive View of the Cloud
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It

service order reports  Service Strategies that Win: Executive View of the Cloud This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information. Read More...
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

service order reports  R2 Service Architecture As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings. Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

service order reports  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

service order reports  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

service order reports  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and Read More...

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