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How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

service organization structures  quality of your customer service in decline? When your organization gets busier, you have more customers that need your attention, and possibly more services that you're offering. If, as a consequence of the increased activities, orders are getting lost, jobs are going out late, agreements are mishandled, or you're understaffed, then you may need increased automation to help smooth out processes and get on the ball with your customers. Are you having trouble accessing the information you need to make Read More...
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » service organization structures


WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

service organization structures  can notify a GM service center automatically if an air bag deploys in the car, and locate the car through its GPS system. Remote sensing and data will eventually play a major role in the agricultural industry. A corporation could, for example, monitor the micro-status of animal stock or crops on every ranch it owns or has an interest in, or various marts specific to an area can arise. One existing market is for farm equipment parts at http://www.agpartsonline.com/ . We predict in 3 or 4 years, such Read More...
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

service organization structures  rapid-response, ‘I’ve broken it’ service needs. The two solution sets have been speaking different languages for years ... and it will take time for many of these vendors to understand each other and mesh well.” Wardley also concurs that Agresso’s Field Force provides a compelling solution in blending the two applications. “Agresso has done a comprehensive job in delivering the analytics, financial controls, mobility, scheduling, inventory, contracts, pricing, and billing capabilities tightly Read More...
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

service organization structures  you can make customer service more cost-effective, automate the exchange of data within your business networks, and ultimately optimize your revenues and market demand. By enabling your organization to expose existing application and infrastructure components as Web services, the SAP NetWeaver platform makes integration easier, faster, and more cost-effective. Using open standards, your organization will be able to collaborate with its customers in support of AMI-related processes and deliver the Read More...
Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization
Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches

service organization structures  network devices at the service provider could lead to inadvertent data loss. Solution: Security Gateways and Ethernet Security Gateways can secure IP and Ethernet services over thirdparty networks. Protect Data Over Mesh Network Services Data Security Concern: Companies are using mesh network services, but these suffer from the same security concerns as private line services. Solution: High-speed low-latency encryption at each customer edge secures the data as it travels over the mesh network. Plus, Read More...
Create an Intelligent Analytics Strategy for Your Organization
A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this

service organization structures  an Intelligent Analytics Strategy for Your Organization A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this newsletter, featuring new research from Gartner. Read More...
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

service organization structures  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More...
6 Success Factors for a Best-Run Marketing Organization
In the white paper six success factors for a best-run marketing organization, you'll learn that in order to build a successful marketing operation ...

service organization structures  assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009 Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

service organization structures  Buying Guide to Employee Self-service Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers. Read More...
Virtual Organization Management Institute


service organization structures  Organization Management Institute Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

service organization structures  tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

service organization structures  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

service organization structures  of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

service organization structures  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

service organization structures  Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...

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