Excerpt related to
service providers crm:
... TEC senior copywriter Larry Blitz and managing editor David Clark take a (mostly tongue-in-cheek) look at software providers’ major language crimes. ...
Published:
2012-01-26
Abstract:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable d (...)
Excerpt related to
service providers crm:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC ana...
Published:
2012-01-12
Excerpt related to
service providers crm:
... one of the longest-standing enterprise resource planning (ERP) providers for small to ... The current Gupta release doesn’t offer Web Service-based integration ...
Published:
2012-01-06
Abstract:
TEC principal analyst P.J. Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard to the retail industry. Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal an (...)
Excerpt related to
service providers crm:
TEC principal analyst PJ Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard to the retail indus...
Published:
2012-01-05
Abstract:
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now. (...)
Excerpt related to
service providers crm:
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to...
Published:
2011-12-20
Excerpt related to
service providers crm:
... for Composite Management page. See also PJ Jakovljevic’s speculations on new frontiers for large CAD/PLM providers. Share This. ...
Published:
2011-12-20
Excerpt related to
service providers crm:
... analysis is being adopted by almost all BI providers and is ... such as enterprise resource planning (ERP) and customer relationship management (CRM) systems—and ...
Published:
2011-12-15
Excerpt related to
service providers crm:
... 5. When it comes to customer service in a small company ... to the point that bigger ERP solution providers are not ... of the customer like integrating a CRM system or ...
Published:
2011-12-15
Excerpt related to
service providers crm:
... onsite, and there is no need for an information technology (IT) department to service, maintain, and ... What is the advantage of Kognitio over other providers? ...
Published:
2011-12-12
Abstract:
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with. In his latest article, TEC principal analyst P.J. Jakovljevic reviews the company’s major ERP offering, describes how the mid-market ERP vendor the differentiated itself from th (...)
Excerpt related to
service providers crm:
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with. In his latest articl...
Published:
2011-12-07
Excerpt related to
service providers crm:
... is a social sourcing and candidate relationship management (CRM) application that ... to those of VMS providers; however, RPO service providers generally handle ...
Published:
2011-11-29
Excerpt related to
service providers crm:
... issues and a very balanced overview of some of the solution providers. ... could have current information, forecast accuracy and cost of service levels will always ...
Published:
2011-11-29
Abstract:
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic sits down with CMO John Hiraoka to discuss the opportunities and challenges created by the merger and the potential synergy of the combined company, (...)
Excerpt related to
service providers crm:
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst PJJ.
Published:
2011-11-18
Excerpt related to
service providers crm:
... from product definition and development to manufacturing and service. ... next challenge for large PLM providers is “process ... categories such as ERP, SCM, CRM, etc ...
Published:
2011-11-16
Excerpt related to
service providers crm:
... But despite the advantages SCM offers, many companies have been slow to adopt it—particularly service providers who view SCM as being mostly for manufacturers ...
Published:
2011-10-31
Abstract:
TEC principal analyst P.J. Jakovljevic profiles Progress Software Corporation. According to TEC principal analyst P.J. Jakovljevic, some solid, growing, and profitable software companies never get the respect they deserve. Progress Software is one such company. Its OpenEdge platform is now fully enabled f (...)
Excerpt related to
service providers crm:
TEC principal analyst PJ Jakovljevic profiles Progress Software Corporation. According to TEC principal analyst PJ Jakovljevic, some solid, gro...
Published:
2011-10-20
Abstract:
TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises. Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any enterprise, (...)
Excerpt related to
service providers crm:
TEC Principal Analyst PJ Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises. Conventio...
Published:
2011-10-13
Excerpt related to
service providers crm:
... This Software-as-a-Service (SaaS) application is what truly makes Spend ... the broader spend management and/or enterprise resource planning (ERP) suite providers? ...
Published:
2011-10-12
Excerpt related to
service providers crm:
... sharp contrast to traditional enterprise resource planning (ERP) solution providers that are ... partnered with Cape Clear since launching its service for easier ...
Published:
2011-09-28
Abstract:
IFS Applications (v. 7.5) product certification report. Assisted online evaluation of ERP for ETO manufacturing solutions. IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Cente (...)
Excerpt related to
service providers crm:
IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report. Source: Technology Evaluation Centers. ...
Published:
2011-09-26