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Documents related to » service release 1


Jive Unveils Summer Cloud Release » The TEC Blog
in making new customer service reps productive. Jive Anywhere now offers the option to share information with Jive communities from the tab menu in a browser. To post information from multiple networks, users can now use a single pane. Furthermore, Jive Anywhere can integrate with any Web-based system of record, legacy application, or Web page without coding procedures. Jive StreamOnce has added additional integrations with Chatter, Yammer, and Evernote. In addition, Jive is continuously improving

SERVICE RELEASE 1: engagement, Gamification, industry watch, Jive, social business, Summer Cloud Release, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-07-2013

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

SERVICE RELEASE 1: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

IFS Wins in Field Service Management » The TEC Blog
IFS Wins in Field Service Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

SERVICE RELEASE 1: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

New Release For Ariba’s Software
Busy as it’s been with wheeling and dealing, Ariba has still found the time to release an upgrade to its Ariba Buyer software.

SERVICE RELEASE 1: New Release For Ariba’s Software New Release For Ariba’s Software D. Geller - September 19, 2000 Read Comments D. Geller - September 19, 2000 Event Summary Ariba, Inc. announced general availability of its buy-side software. The new release, Ariba Buyer 7.0, emphasizes internationalization and interoperability. Ariba Buyer was previously called Ariba ORMS. Leading the list of new features is globalization. The software is available in eight languages and supports and converts multiple currencies.
9/19/2000

service-public.fr Case Study (français)
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SERVICE RELEASE 1: service-public.fr Case Study (français) service-public.fr Case Study (français) Source: Antidot Document Type: Case Study Description: ... service-public.fr Case Study (français) style= border-width:0px; />   comments powered by Disqus Related Topics:   Business Intelligence and Data Management,   Search Analytics,   Information Management and Collaboration,   Search and Indexing Related Industries:   Public Administration and Defense Related Keywords:   AFS@Web,   service-public.fr,  
10/8/2013 4:19:00 PM

Choosing the Right Service Provider through TEC Accreditation » The TEC Blog
Choosing the Right Service Provider through TEC Accreditation » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

SERVICE RELEASE 1: accreditation, service provider, service quality, software implementation, Software Industry Programs, Software Selection, TEC Accredited Vendor, var, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-01-2011

Oracle Announces Latest Release of Enterprise Manager 12c » The TEC Blog
Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the

SERVICE RELEASE 1: database, database lifecycle management, DBA, DBMS, industry watch, multitenant database management, Oracle, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-08-2013

The Intelligence of Social Media (Part 1) » The TEC Blog
Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the

SERVICE RELEASE 1: bi, Business Intelligence, sentiment analysis, social media, text mining, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
23-10-2009

Vertical Solutions Partners with CallCopy to Enhance Customer Experience and Field Service Management Platform » The TEC Blog
Customer Experience and Field Service Management Platform » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

SERVICE RELEASE 1: call management, callcopy, cc:discover, customer interaction records, field service management, industry watch, vcontactcenter, Vertical Solutions, vservicemanagement, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-11-2012

Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very different market strategies.

SERVICE RELEASE 1: through Software As A Service Integrating Customer Relationship Management through Software As A Service Jim Berkowitz - December 6, 2005 Read Comments The CRM Marketplace According to the research firm Gartner , in the past year alone, more then $3.5 billion (USD) was spent on new customer relationship management (CRM) software licenses, but the top four CRM vendors ( SAP, Siebel, PeopleSoft, and Oracle ) accounted for only 38 percent of this total CRM revenue. Part two of the Comparing On Demand
12/6/2005

Smooth Migration to VoIP Service
Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

SERVICE RELEASE 1: Smooth Migration to VoIP Service Smooth Migration to VoIP Service Source: OpenFace Document Type: Case Study Description: Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition
2/15/2006 12:53:00 PM


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