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Supply Chain Management Vendor Finds Balance for Service Supply Chains
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain competitive because its composite

service supply chains  Vendor Finds Balance for Service Supply Chains Background The early years for Click Commerce (founded in 1996) centered on extranet enablement, and in particular, on demand chain solutions for business-to-business (B2B) and business-to-customer (B2C) e-commerce. Click Commerce's early channel management software allowed manual and dynamic creation of relationship hierarchies and online communities within a distribution channel, through the use of membership rules. The intent of this functionality was to Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » service supply chains


Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain
Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are

service supply chains  in its supply chain. Service Level Agreements Defined An SLA is a contract between two parties that stipulates how one party will provide certain services and support within a given time frame to the other party. A manufacturer can have multiple SLAs with two types of organizations: 1) suppliers and distributors that provide products to its location(s), and 2) the software provider. Because supply chains and SCM software are very complex due to the nature of the discrete manufacturing business, SLAs are Read More...
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 3
Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following

service supply chains  Planning and Executing (Optimal) Service Supply Chains - Part 3 Part 1 of this series  established that service  supply chains  have many planning levels and time horizons, which can be roughly divided into the following categories: the immediate period around the day of service, and  forecasting  and  planning for the day of service. My blog post then expanded on the various approaches to the challenges on the actual day of service. Part 2 delved more deeply into the intricate execution issues on Read More...
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

service supply chains  Planning and Executing (Optimal) Service Supply Chains - Part 1 The recent three-part series entitled “Navigating Between Service Management Scylla & Charybdis” analyzed the phenomenon of  service economy , or the increasing importance of the service sector  in industrialized economies. But while the vast  customer service  software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning and executing service supply chains. Compared to Read More...
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 2
Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the

service supply chains  Planning and Executing (Optimal) Service Supply Chains - Part 2 Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the immediate period around the day of service, and  forecasting  and  planning  for the day of service. My post then expanded on the various approaches to tame the challenges on the actual day of service. The most advanced approach is to use service chain optimization  algorithms Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

service supply chains  also known as : Service Oriented Activities , Service Oriented Applications , Service Oriented Architect , Service Oriented Attitude , Service Oriented Businesses , Service Oriented Communication , Service Oriented Companies , Service Oriented Data Architecture , Service Oriented Definition , Service Oriented Development , Service Oriented Device Architecture , Service Oriented Enterprise Architecture , Service Oriented Enterprises , Service Oriented Framework , Service Oriented Individual , Service Orien Read More...
Cloud-Based Manufacturing: A Better Way to Streamline Your Supply Chain
Find out in the webcast Cloud-based Manufacturing: A Better Way to Streamline Your Supply Chain.

service supply chains  assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011 Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

service supply chains  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

service supply chains  profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More...
Supply Chain Apptricity: Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

service supply chains  Chain Apptricity: Supply Chain Management (SCM) Competitor Analysis Report Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. Read More...
7 Steps to Supply Chain Utopia
And now you can with the white paper actionable supply chain intelligence: leveraging the services hub.

service supply chains  Intelligence : Leveraging the Services Hub . In this straightforward executive guide, you'll learn what supply chain visibility really is; why it's essential to your company's success; why timely data is the key to it all; how to turn data into useful supply chain intelligence; and how to use your services hub to improve visibility, cut costs, and get a leg up on your competition. You'll even get a seven-step strategy you can follow to create your own supply chain utopia. In today's business Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) systems are used to coordinate the movement of products and services from suppliers to customers (including manufacturers

service supply chains  movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade logistics, transportation, and other issues concerning facilities, and movement and transformation of materials on their way to customers. Read More...
KPI-driven Supply Chains: How to Master Complexity, Optimize Inventories, and Meet Rising Customer Expectations
In today’s competitive markets, manufacturers and distributors are challenged to achieve supply chain efficiencies that are on par with their rivals. To stay

service supply chains  driven Supply Chains: How to Master Complexity, Optimize Inventories, and Meet Rising Customer Expectations In today’s competitive markets, manufacturers and distributors are challenged to achieve supply chain efficiencies that are on par with their rivals. To stay profitable, they must adopt key performance indicators (KPIs) to drive processes. But KPI-driven supply chain execution requires manufacturers and distributors to instrument, analyze, control, and optimize their end-to-end supply chain Read More...
Demand Management Demand Solutions for Supply Chain Management Certification Report
The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM

service supply chains  Management Demand Solutions for Supply Chain Management Certification Report The Demand Management product Demand Solutions is now TEC Certified for online evaluation of demand management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

service supply chains  Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? Originally published - February 14, 2007 In a market where labels define software vendors, the power of the enterprise resource planning (ERP) acronym has permeated the small to medium business (SMB) market. Tier one and best-of-breed vendors are embracing the ERP label as the message of choice to its clients, especially in the services sector where ERP is less mature. As organizations seek enterprise solutions Read More...

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