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Software Functionality Revealed in Detail
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 serviceware express


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

serviceware express  and through contact centers. ServiceWare Express was a fully Web-based suite of KM tools that the company offered in addition to associated services, such as business impact analysis, custom solutions, training, consulting, systems integration, and customer support. ServiceWare served clients in the financial services, technology, manufacturing, health care, telecommunications, retail, education, and government markets. Customers included Electronic Data Systems (EDS) Corporation , Reuters , H&R Block ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » serviceware express

Fast-growing Company, Mayflex, Chooses IBM Cognos Express to Deliver Essential Business Intelligence and Planning Capability


Read about how Mayflex used IBM Cognos Express to replace a complex spreadsheet system, improve time-consuming budgeting and forecasting processes, compare actuals against budgets at various levels, and save time for end users through automatic system updates.

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Oracle's Product Future: What Can the Past Tell?


Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft?

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Software Giants Make Courting A Small Guy Their "Business One" Priority


As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises. While PeopleSoft is refining its fixed-price & time proposition to the upper-end of the mid-market, SAP is trying a twofold strategy of promulgating its mySAP All-in-One similar offering for the higher-end of the mid-market, while offering SAP Business One product to appeal to complexity-adverse smaller enterprises. Oracle seems to be dabbling with both approaches…

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IBM Cognos 10.2 BI Is Now a TEC Certified Product


We are pleased to announce that IBM Cognos BI, one of the leaders in the business intelligence (BI) space, is now part of TEC’s certified BI applications family of products, and is available for evaluation online in TEC’s Business Intelligence and Data Management Evaluation Center. Cognos, the former Canadian company, has been a longtime leader in the BI space and one of the most

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The Three Cs of Successful Positioning Part Four: The Customer


What's keeping your customer up at night? Know thy customers—and their problems.

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PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part One: Recent Annoucements


Amid an intensifying hullabaloo in the mid-market, with all tier one players delivering solutions tailored for small-to-medium enterprises (SMEs) and incumbent tier one and tier three vendors defending their turf, PeopleSoft seems to have thrown another strike by utilizing its acquisition of former J.D. Edwards.

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SDL Tridion


Since its establishment in 1999, SDL Tridion has focused on enabling customers to manage their content within a Web environment. SDL Tridion has customer sites around the world, including ABN Amro, Akzo Nobel, Alcatel, AXA, BBVA Bank, Bertelsmann, Carrefour, Centre Parcs, Canon, Deutsche Telekom, DNV, Dutch Tax Authorities, Emirates Airline, French Railways (SNCF), Honda Europe, ING Real Estate, KLM, Lexus, Orient Express, Rabobank, Ricoh, Scania, Suzuki, Toyota, Unilever, VisitBritain, and Yamaha. The vendor is located in Amsterdam (the Netherlands).

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Software Giants Make Courting A Small Guy Their "Business One" Priority Part Two: Market Impact


Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large alike.Still, the willingness of smaller IT departments to go for more sophisticated technology beyond the all-too-common dispersed islands of information on Excel spreadsheets, Access-based reports and queries, or even managers’ pocket paper-pads and post-it notes, does not guarantee any vendor an easy ride.

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TEC Industry Watch: Enterprise Software News for the Week of May 28th, 2012


SOFTWARE SELECTIONSOklahoma’s Department of Human Services selects WebFOCUSIndustry tags: cross-industry "To solve its reporting requirements, Oklahoma DHS has selected Information Builders’ WebFOCUS business intelligence platform. With massive reporting requirements, the state government institution will rely on (among other things) a reporting application for child support services and a

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Cloud ERP Users Are Happier, Study Purports


Plex Systems Inc., provider of Plex Online, a cloud enterprise resource planning (ERP) offering for manufacturers, recently announced the results of the survey entitled “2012 ERP Study: Implementation and Usage Trends for SaaS/Cloud vs. Traditional Systems.” Conducted by the Manufacturing Performance Institute (MPI) on behalf of Plex Systems, the study assessed implementations of ERP systems

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