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 servigistics blog


Will Servigistics Click on More Service Cylinders? - Part 2
Part 1 of this blog series depicted the rise and fall of of erstwhile public software company Click Commerce based in Chicago, Illinois, United States (US). At

servigistics blog  own offerings to shut Servigistics out. The final part of this blog series will analyze Servigistics’ positions in individual service niches and conclude with some final thoughts (better than Jerry Springer's, I hope). In the meantime, please send us your comments, opinions, etc. on Servigistics’ strategy. We would certainly be interested in your experiences with any of the above-mentioned SLM software categories (if you are an existing user) or in your general interest in evaluating these solutions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » servigistics blog

PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

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The Power of Knowledge -- Knowledge is Power (Part 3)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been advanced by Servigistics, and Part 2 zoomed into the capabilities of one particular part of the Servigistics SSM suite: Service Knowledge Management (SKM). Potential SKM Benefits

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Will Servigistics Click on More Service Cylinders? - Part 3


Part 1 of this blog series depicted the rise and fall of erstwhile public software company Click Commerce based in Chicago, Illinois (US). At the end of the post, I mentioned the merger of Servigistics and Click Commerce's Service Network Services (SNS) division. The private equity firm Marlin Equity Partners acquired both entities recently with the idea of forming a new combined company to solve

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It's the Aftermarket Service, Stupid! (Part II)


Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog. A related 2007 milestone at MCA included a significant

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Deltek's Second Bite at the IPO Cherry (Part IV)


Part III of this blog series analyzed the relatively recently launched Deltek Vision 5 [evaluate this product] and Deltek Costpoint 6 [evaluate this product] suites. It also tackled the related potential opportunities for Deltek. For one, key up- and cross-sell opportunities should come from: Additional modules, especially from the newly minted Deltek EPM [evaluate this product] suite: The

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Hi from Kurt: TEC's New PLM Analyst


Hi, my name is Kurt, and I am a new member of the Research Analyst Group at TEC. Before contributing anything else to this blog site, I’d like to briefly introduce myself. I’m from China, where I earned my degree in Mechanical Engineering and worked for 10 years mainly helping manufacturers plan and implement information systems. During the last 5 years in China, I invested all my

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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

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RedPrairie and JDA Software Merger, Part One: What’s (Not) to Like?


My blog series in 2009 entitled “A Tale of a Few Good SCM Players” talked at great length about RedPrairie Corporation, JDA Software, and Manhattan Associates, including their corporate history and acquisitions. The general feeling at the time was that hardly any of these three great supply chain management (SCM) software companies would remain independent in the

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Have ERP Solutions Become Greener during 2009?


If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see

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Are PLM and Global Sourcing Related? Duh, And How! (Part I)


A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors' self-serving marketing fluff and buzzword verbiage), and about their (un)intended audiences. These posts have even caused some heated debates with other blogging sites and experts on white papers, and I am going to stay away from all that here. My intention here

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