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Pricing Management in a Down Economy -- Part 1
Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in

servigistics blogs  , and on the Servigistics pricing solution (whereby the last will focus solely on spare parts pricing and planning ). While I do not plan to cover the esoteric pricing solutions used by airlines or hospitality companies (e.g., Rapt or PROS ), there is also a vibrant pricing market in the retail sector, as seen with SAP 's acquisition of former KhiMetrics and Oracle 's similar acquisition of ProfitLogic . In addition to TEC 's article entitled The Retail Battleground for Pricing Management , you Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » servigistics blogs


Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

servigistics blogs   Read More
Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing
Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and

servigistics blogs   Read More
Service Parts Planning for Maintenance Management
Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure

servigistics blogs  Syncron , SAP , Servigistics, and Valogix . As it often happens in the business software world, these vendors offer more or less complete solutions for service parts planning and they have different approaches to manage this type of activity. Follow our blog to learn more on how each one of the above mentioned software providers and their solutions can help you better manage your service parts. Read More
The Power of Knowledge -- Knowledge is Power (Part 1)
The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt

servigistics blogs  This brings me to Servigistics , a privately-held company headquartered in Atlanta, Georgia (US), with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world. The company lives and breathes in the post-sale service market, with the broad suite named Strategic Service Management (SSM) . Servigistics was founded in 1998, and has been the established leader ever since in the service parts management market in terms of the global install base and the Read More
TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012
SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing

servigistics blogs  Consona profile PTC acquires Servigistics PTC has signed a definitive agreement to acquire Servigistics, Inc., developer of a broad suite of service lifecycle management (SLM) software solutions, for approximately US$220 million (USD) in cash. The transaction is expected to be completed in September 2012. On paper, this move seems to be a great catch and a brilliant concept. With Arbortext, 4CS, and Servigistics, PTC will certainly be way ahead of any PLM/ERP competitor in the realm of SLM. In addition, Read More
Extensible Business Reporting Language (XBRL) Back in the News Again
Visiting the Securities and Exchange Commission's (SEC's) web site, I came across this 143-page PDF file, which deals with XBRL. As a gung-ho proponent of

servigistics blogs  Business Reporting Language (XBRL) Back in the News Again Visiting the Securities and Exchange Commission's (SEC's) web site, I came across this 143-page PDF file , which deals with XBRL. As a gung-ho proponent of automation, I'm calling attention to it here to show that the head of the SEC (Mr. Christopher Cox) and I are on the same wavelength when it comes to promoting cost saving automations. Here is some interesting stuff from the PDF, together with my comments. The Christopher Cox Read More
PTC’s 2012 Annual Revenue Results Analysis: After-Sales Services Strategy Paying Off
Last week, PTC announced its fiscal year first quarter results for 2013. Though its license growth was weak this quarter compared with the same quarter last

servigistics blogs  services business led by Servigistics experienced strong growth. PTC has been focusing on expanding its solution portfolio into new product lifecycle management (PLM) industry verticals such as footwear, apparel, medical devices, etc., and on supporting the after-product sales services process, which it calls services lifecycle management (SLM). PTC completed the acquisition of Servigistics in October 2012 to address areas such as technical information, service knowledge management, service parts Read More
The Intelligence of Social Media (Part 1)
According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking

servigistics blogs   Read More
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

servigistics blogs   Read More
Eurocopter Expands Use of PTC’s Portfolio to Accelerate Service Strategy
PTC recently announced that Eurocopter, an EADS subsidiary, is expanding its use of PTC technology solutions to enhance the contribution Eurocopter support

servigistics blogs  network. PTC’s 2012 acquisition of Servigistics  (as well as perhaps the preceding acquisition of 4CS ) has made possible this newest initiative that marks an expansion of the relationship between PTC and EADS into an emerging area called service lifecycle management (SLM). True enterprise SLM solutions connect service planning, delivery, and performance analysis into a complete and strategic view of service that helps drive increased service revenues and profitability. The former Servigistics had a Read More
Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

servigistics blogs  BI White Paper,Integrated BI Solution,VOC,Business Intelligence,Cost Reduction,Warranty Intelligence,Business Analysis,Business KPIs,KPI Analysis,BI Challenges Read More
Wrapping Up FOSS Predictions for 2010 with a Look Back
I love end of year predictions. Whether they're right or wrong is one thing, but it's valuable to imagine various scenarios of what might happen. Taking the

servigistics blogs  Up FOSS Predictions for 2010 with a Look Back I love end of year predictions. Whether they're right or wrong is one thing, but it's valuable to imagine various scenarios of what might happen. Taking the time to consider and connect what has happened with what might happen, opens new insights. Having said that, I'm not going to make a 2010 prediction about Free and Open Source Software (FOSS). I do, however, want to share some stats about demand trends for enterprise FOSS platforms between 2008 and Read More
Moxie Software: Handling “Big Knowledge”
As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to

servigistics blogs   Read More
Enterprise Applications Vendors Going Viral and Social: Another Take
It would not be far off the mark to say that social media, user-generated content (UGC), and online collaboration all hit the mainstream in 2009, at least

servigistics blogs  Applications Vendors Going Viral and Social: Another Take It would not be far off the mark to say that  social media ,  user-generated content (UGC) , and online collaboration all hit the mainstream in 2009, at least in the realm of  business-to-consumers (B2C)  commerce. According to Forrester ,  63 percent of online retailers will make social e-commerce a top priority in 2010, with The Limited brands leading the way . As consumers and individuals, most of us have been effectively using Read More

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