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A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

servigistics revenue 2010  service levels are exceeded. Servigistics touts a case of a company achieving 100 percent revenue growth in services in 3 years with only a 20 percent increase in inventory with the use of the Logistics & Repair Operations bundle. Other SLM Bundles At the conclusion of his presentation, Vigoroso outlined the following SLM bundles that Servigistics has recently developed to enable its clients to best leverage the next generation of service lifecycle solutions: Service Channel Management , which entails Read More

PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » servigistics revenue 2010


The (Underappreciated) Value of B2B Pricing Software
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any

servigistics revenue 2010  and multilevel) Roll-up elasticity Servigistics points out that manufacturers and their channel partners in motor vehicle, industrial equipment, and other manufacturing sectors typically run service parts operations separately from parts pricing. The former belongs to supply chain; the latter to marketing. But these companies are beginning to realize that this long-standing division of labor is leaving profits uncaptured. With an integrated approach to parts planning and pricing, companies can use prices Read More
An ERP Vendor Poised to Overtake the Services Market
Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail

servigistics revenue 2010  / Click Commerce , Servigistics , and Ventyx best-of-breed field services vendors, such as Astea , Metrix , @road , Click Software , ServicePower , and Tesseract verticalized industry vendors, such as Mincom (for mining, utilities, defense), Corrigo (for facilities and property management), Syclo (for public utilities and energy), and scores of others highly specialized niche players that offer only one product, such as TOA Technologies (for appointment management for phone or broadband companies) Read More
Are Manhattan Associates and RedPrairie's Paths Really Diverging?
My 2009 series on a few good supply chain management (SCM) players portrayed Manhattan Associates (NASDAQ: MANH) and RedPrairie Corporation as fierce

servigistics revenue 2010  Infor, Logility, CDC Software, Servigistics , and many other enterprise software companies, but I digress. Over a last few years these two vendors have also pursued somewhat different expansion routes from their traditional supply chain execution (SCE) realms, where they will likely face different competitors. Recently, at the National Retail Federation (NRF) Big Retail Show 2011 , I had a chance to meet with both vendors to discuss their strategies.  RedPrairie: Mission “Retail Shelf” (Almost Read More
PROS Inc.’s New Mission-“Big Data” Sales & Marketing Apps
The first part of this report takes a close look at the expansion of PROS, Inc., a leading provider of prescriptive pricing and revenue management software

servigistics revenue 2010  that we haven’t seen Servigistics much in this space after being acquired by PTC. The B2B2C space is not that active, and it has seen much more action outside the US. The complexity in this space is in how to handle the rebates that a manufacturer might offer directly for the consumer, while the distributor (middle man) is not aware of that and is offering its own rebates. TEC: How are the public cloud products, Price2Profit and Quote2Win, doing—as expected, better, or worse? AR: We have rolled Read More
The Extended Enterprise: Using New Technologies to Extend Your Network, Enable Collaboration, and Drive Revenue


servigistics revenue 2010  Extended Enterprise: Using New Technologies to Extend Your Network, Enable Collaboration, and Drive Revenue Read More
4 Ways Sales and Marketing Should Use Training to Drive Revenue
This executive report presents findings from SumTotal’s Training and Information Sharing survey of sales and marketing professionals.

servigistics revenue 2010  Ways Sales and Marketing Should Use Training to Drive Revenue This executive report presents findings from SumTotal’s Training and Information Sharing survey of sales and marketing professionals. Read More
Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider
Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer

servigistics revenue 2010  Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer growth and a recent merger. It sought a single, integrated CRM and field solution—one that could provide complete customer and product history. See how the ServiceMax solution has greatly increased Solta’s visibility into its Read More
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

servigistics revenue 2010  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or group Read More
KronosWorks 2010: Of Next-Gen User Experience & Workforce Mobility
Given our shared presence in the Boston metro area, I’ve had numerous contacts and interactions with Kronos Incorporated in the past, but this fall was my very

servigistics revenue 2010   Read More
Descartes Evolution Yields Revenue Growth But No Profits
Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million, an increase of 7

servigistics revenue 2010  Evolution Yields Revenue Growth But No Profits Descartes Evolution Yields Revenue Growth But No Profits S. McVey - December 1st, 1999 Event Summary Descartes Systems Group recently announced its financial results for the third quarter ended October 31, 1999. Revenues were $10.5 million (USD), a decrease of 16% from the same period in fiscal 1999. License revenues rose 27% to $4.8 million in Q3 FY00 from $3.8 million in Q2 FY00. Descartes also reported that 80% of license revenues were derived Read More
New Challenges in Managing Advertising Revenue
As the digital era evolves, media content companies are faced with a number of new challenges. One such challenge is that they can no longer specialize in one

servigistics revenue 2010  Challenges in Managing Advertising Revenue As the digital era evolves, media content companies are faced with a number of new challenges. One such challenge is that they can no longer specialize in one communication format. The advertising market is now a dynamic and complex forum making it difficult to manage multiple channel revenues. A standard, integrated solution, however, can facilitate the management of advertising revenues while increasing customer satisfaction. Read More
Best Practices Managing Mobile Telecom Services for 2010
This report was drawn from a series of six webinars that Comview commissioned from the fall of 2009 to spring 2010. The material presented here is like a

servigistics revenue 2010   Read More
Pricing and Revenue Optimization: A Manufacturing Perspective
Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of

servigistics revenue 2010  and Revenue Optimization: A Manufacturing Perspective Pricing and Revenue Optimization: A Manufacturing Perspective If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under Read More
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

servigistics revenue 2010  Revenue and Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More

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