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Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

set of accounts  following profiles present a set of views, opinions and actions taken. We hope they may inspire new thinking about the potential application of the principles discussed and challenge some all too comfortable mental maps. It's been said: What we are familiar with, we cease to see. We hope these profiles illuminate new possibilities of promise for an individual reader's business. We hope they may shine a forward searchlight to help navigate more confidently into the future. These successful independents d Read More...
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Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's

set of accounts  interactions from a diverse set of functions and partner organizations. In addition, each of these functions tend to operate with a unique set of performance metrics and a separate operating system. Given this environment, how does the organization manage the quality of the customer experience? If your believe the answer is to ensure customer satisfaction, then you should be aware that studies have demonstrated that customer retention is not correlated with customer satisfaction. Therefore, customer behav Read More...
The Sweet Spot of One Merging ERP Vendor
CMS Software (now known as Solarsoft Business Systems) may not be a huge global player, but its enterprise resource planning solutions address a wide spectrum

set of accounts  this master file, transaction set details are defined to trading partner specifications, while customer- and vendor-specific part number definitions are managed and mapped, and all inbound and outbound transactions are supported and related to the specific trading requirements. In this regard, CMS EDI capabilities are quite similar to the equally impressive ones of its main competitor, IQMS (see When EDI Goes Native, Everything Falls in Sync with IQMS ). The EDI release accounting function uses EDI to aut Read More...
Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

set of accounts  interface (API) : A set of routines, protocols, and tools for building software applications or for communicating with programs or other systems. A good API makes it easier to develop a program by providing all the building blocks that a programmer needs Although APIs are designed for programmers, they are ultimately good for users because they guarantee that all programs using a common API will have similar interfaces, which makes it easier for users to learn new programs. On the other hand, many enterpr Read More...
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

set of accounts  than $10K, a simple set of steps for transactions from $10K-75K, and additional steps for deals of $75K or greater. Senior management should set these thresholds allowing latitude to the field points sales people down the road of anarchy. Milestones are helpful in enabling discussions between sales staff and management but care should be taken to have some concrete, auditable steps. Managers often use milestones and year-to-date performance to project the likelihood of achieving quota. Asking or requiring Read More...
Out-of-the-box Integration
Is it is possible for small and medium businesses (SMBs) to achieve levels of application integration historically reserved for large enterprises with deep IT

set of accounts  of-the-box Integration Is it is possible for small and medium businesses (SMBs) to achieve levels of application integration historically reserved for large enterprises with deep IT pockets? Duplication of data can be eliminated with the right electronic document management system (EDMS). Discover how an EDMS can be integrated with other core business applications to replace paper files and documents, driving efficiency and managing IT costs. Read More...
Never Was A Story Of More Woe Than This Of RJR And Nabisco
The complex maneuvers involved in RJR’s divestiture of Nabisco will prove simple compared to the efforts required to join Kraft and Nabisco in a way that

set of accounts  gather crops before the onset of locusts, R. J. Reynolds recently sold its Nabisco food subsidiary to Philip Morris, rival and co-defendant in the Florida lawsuit. Philip Morris will merge Nabisco with Kraft Foods, its $17 billion subsidiary, and expects the combination to produce $600 million in cost-savings over the next three years. Saddled with the responsibility for integrating the two businesses is CEO of Kraft North America, Betsy Holden. The future may prove brighter for Kraft and Nabisco than Read More...
Benefits of a Virtualized Data Center
The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production

set of accounts  of a Virtualized Data Center The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More...
Bank of America
Bank of America is a multinational banking and financial services company. It has a retail banking footprint that covers approximately 80 percent of the U.S.

set of accounts  of America Bank of America is a multinational banking and financial services company. It has a retail banking footprint that covers approximately 80 percent of the U.S. population and serves approximately 57 million consumer and small business relationships at 5,600 banking centers and 16,200 automated teller machines (ATMs). Read More...
Maximize the Green Efficiency of Multi-Site National Rollouts of Technology
The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and

set of accounts  the Green Efficiency of Multi-Site National Rollouts of Technology The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More...
Types of Video Conferencing
The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol

set of accounts  of Video Conferencing The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions. Read More...
Brain of Supply Chain System
Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because it works on top of all other software

set of accounts  of Supply Chain System Q. What is the ultimate goal of supply chain management in business? A. To perfectly match the supply side activities of procurement, production planning, distribution planning, production allocation, warehouse planning, inventory planning and so forth with the demand side activities of incoming orders and forecasts so that all demands are met with the least cost. Are today's enterprise resource planning (ERP), supply chain management (SCM), customer relationship management Read More...
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

set of accounts  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity Read More...
WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory
Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has

set of accounts  s eWarehouse provides Groschopp with added control of the entire life cycle of its inventory Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also Read More...
The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area

set of accounts  Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals. Read More...

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