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What Drives Profitability
Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer profitability and customer

sfa college  successful national implementations of SFA in the United States. He has held senior level management positions with system integration and end user organizations. As a consultant, he developed a number of proprietary facilitation techniques to help organizations to better understand technology, and how to rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was senior vice president at ONE, Inc. and Ameridata. He has authored six books including Maki Read More
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » sfa college


Sales Force Performance
Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of

sfa college  it is true that SFA can introduce mechanisms that encourage follow-through on deals, it is absolutely ridiculous to assume that software alone is going to somehow magically reduce the length of the sales cycle. For every purchase decision there is a corresponding buy decision on the part of the customer. The most effective way to shorten the sales cycle is to reduce the buy cycle. Understanding the customer's buy cycle is fundamental. Once this is understood, there are ways to leverage technology to reduc Read More
Oracle Boosting Its Sales Cloud with BigMachines Buy
In a matter of days, the cloud-based configure, price, quote (CPQ)/quote to order (Q2O) market has lost its leading vendors to bigger software companies: PROS

sfa college  Cloud sales force automation (SFA) offering has been rapidly taking share from Oracle and SAP 's on-premises CRM solutions. The purchase comes shortly after Oracle  acquired cloud content marketing software vendor Compendium . The purchase was the latest in an array of cloud marketing-related acquisitions by Oracle, which is competing in this space with salesforce.com's Marketing Cloud , as well as offerings from Marketo , SAP, Adobe , Teradata , and IBM . It is interesting that salesforce.com invested Read More
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

sfa college  essential functionality of an SFA system to help manage pipeline performance, align territories, and analyze data. Inadequate system support will hinder their abilities to perform timely and accurate value-rating activities, assign resources, evaluate opportunities, and plan productive sales activities. It is, therefore, critical to deploy the appropriate SFA system before you attempt to address your sales processes and anticipated objectives. DETERMINE KEY PERFORMANCE INDICATORS   THE RIGHT PERFORMANCE Read More
J.D. Edwards On The Mend; This Time Might Be For Real Part 2: Market Impact
A small-to-medium enterprise simply wants to manufacture and deliver a product in a most efficient way and by utilizing minimal necessary resources, therefore

sfa college  keen on purchasing an SFA solution. YOUcentric 's YOUrelate product has indeed one of the best SFA modules for the market segment. Nevertheless, the acquisition bears its challenges too. The major one is that YOUcentric has had only a handful of customers that have integrated their new SFA software to an ERP system including J.D. Edwards' one, whereas other CRM modules have yet to create a live reference. To be fair, J.D. Edwards, on its hand, has long offered parts of CRM functionality such as Read More
Business Intelligence: 5 Things to Watch for in 2010
Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and

sfa college  and more invisible. CRM, SFA and other applications focused on sales, service and support will increasingly act as feeders into core BI applications and functions. This increasing integration offers the prospect more complete and comprehensive views of business operations, in part by hiding BI functions behind other applications and interfaces familiar to users. What you should do: Ensure that all of your current and potential solutions for CRM, SFA, help-desk management, contact-center management and Read More
CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

sfa college  including sales force automation (SFA), service and support solutions, and reporting and analytics tools. Get the guide that makes it easy for you to find the right CRM solution. Download your PDF copy of CRM Buyer's Guide today! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011 Read More
Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

sfa college  that latter two areas, SFA and MA best illustrate the interconnection between CRM and analytics. With each new advance in technology, especially the proliferation of self-service channels like the Internet and wireless application protocol (WAP) phones, more elements of the customer service relationship is being managed electronically. Organizations are therefore looking for ways to personalize on-line experiences through tools such as help desk software, e-mail organizers, and Web development Read More
4 Essential Components for Successful Sales
Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within

sfa college  sales force automation , SFA , sales force automation system , sales force management , sales proposals management system , sales proposals automation , consultative sales management system , consultative sales automation , consultative sales automation system , consultative sales management , automated proposal management system , automated proposal automation , automated proposal automation system , automated proposal management , sales proposals , automated proposal , consultative sales , Also stood Read More
Autodesk Jumps on the Browser-based 3D Design Bandwagon
Autodesk is executing well along its main messages: cloud offerings are doing well, there is ongoing expansion in manufacturing, and the complete suite offering

sfa college  Jumps on the Browser-based 3D Design Bandwagon On the eve of the Autodesk University 2013 conference, Autodesk is executing well along its main messages: cloud offerings are doing well, there is ongoing expansion in manufacturing , and the complete suite offering is working. The vendor recently announced that its customers will now be able to access Autodesk design tools via a Web browser . These tools include Autodesk Inventor, Autodesk Revit, Autodesk Maya , and Autodesk 3ds Max . Autodesk Read More
The Next Big Thing or Integration-The Interaction Server Part 1: Background and Evolving Problem
Software Technology evolves in phases. The fundamental assumptions of the current era change dramatically, rendering existing solutions inadequate. This creates

sfa college  millions implementing ERP, CRM, SFA, OM, etc., often with lackluster results. These systems are single-purpose and inherently unable to adapt to changing business needs. It's time to get some return on these investments, to satisfy the constant stream of new requirements emanating from a rapidly changing and increasingly complex business environment, to extend reach across more channels to do more things. This, Part 1 of a 2-part article, puts today's existing Software Technology in perspective and Read More
VAI Explains Its (Quiet) Success in a Hotly Contested ERP Market -- Part 2


sfa college  Sales Force (in the SFA / CRM realm), which are great tools to help their sales teams manage prospects and customers in an organized and proactive way. For its part, S2K Analytics , VAI’s BI tool, provides users with capabilities such as a dashboard view of important business data. It allows users to easily examine key areas of their business so they can make quicker and smarter business decisions. Cost is always a hurdle in deploying any solution, but the return on investment (ROI) for these products Read More
NetSuite OpenAir Now TEC Certified PPM for PSA Solution
TEC is pleased to announce that NetSuite OpenAir is now TEC Certified for product portfolio management for professional services automation (PPM for PSA) under

sfa college  (CRM), sales force automation (SFA), human resources (HR), financial, and enterprise resource planning (ERP) applications. Prebuilt integrations exist for NetSuite, SAP, and Oracle solutions, the Salesforce.com platform, and many more. As the graphs below show, the NetSuite OpenAir solution has solid competitive capabilities in the PPM for PSA solution space. In TEC’s research model for PPM for PSA solutions, NetSuite (shown in blue in graphs below) scores higher than the average competitive solution Read More
The Importance of Software Training: Save Money While Improving Workplace Morale
“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee

sfa college  Importance of Software Training: Save Money While Improving Workplace Morale Provide software training - redefined as goal-oriented software instruction and customization - to reduce frustration and help you save money, gain time, and win new business. Source : Efficient Office Computing Resources Related to The Importance of Software Training: Save Money While Improving Workplace Morale : Computer Rage (Wikipedia) The Importance of Software Training: Save Money While Improving Workplace Morale Read More
AFS Technologies, Inc.
AFS Technologies is a provider of end-to-end, real-time business software solutions engineered specifically for the food and beverage industry. The company has

sfa college  and sales force automation (SFA) solutions to the mid-market segment of the industry. The company offers the AFS Advanced Enterprise Solutions Suite, a package of integrated software applications. The company offers a Windows-based, database-independent ERP system. AFS is meeting the challenges of the industry by investing over $15 million in research, development, and product improvement since 2003, resulting in a product suite using a service-oriented architecture (SOA) based on Web Services, and built Read More

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