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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sfa vendors comparisons


Will Oracle’s Freebie Shot Hurt (Or Only Graze) Siebel?
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of tricks was the recent launch of the

sfa vendors comparisons  enterprise-strength sales force automation (SFA) products. OracleSalesOnline.com seems to have an appeal to companies of all sizes, from start-ups to Fortune 500's, and from all sectors of the market, including financial services, telecommunications, consumer packaged goods, consulting services and technology. Companies currently using OracleSalesOnline.com include: Acrossworld Communications, Businesshere.com, C3 Communications, Campusinsiders.com, Carwashers.com, Cintra, Davanita Design, Dev-sol.com, En

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA) RFI/RFP Template

Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics, reporting, and more 

Evaluate Now

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The (Underappreciated) Value of B2B Pricing Software


Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any enterprise, touching many departments, from sales and marketing to finance. And yet, does anyone know whether their company is making the best pricing decisions? TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises.

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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Oracle Applications - An Internet-Reinvented Feisty Challenger


It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income. Oracle has a head start on most of its competition pertaining to Internet applications, and the Company still leads the ERP pack both on product technology vision and execution. However, the future will by no means be without serious challenges.

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6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

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Retail Market Dynamics for Software Vendors Part Two: Progress


ERP vendors are making their way into the retail market by bundling, acquiring point solutions or partnering strategically to embed retail-specific functions within their suites. Like in all other enterprise applications markets, eventually, albeit not any time soon, the retail market too will come to a showdown between the pure retail vendors and the enterprise application vendors (e.g., Oracle, SAP, Lawson, PeopleSoft, SSA Global, Geac, Intentia, etc.), which have been striving to natively embed more retail-specific capability into their products.

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Working with Smaller ERP Vendors: The Pros and the Cons


During briefings with small ERP vendors, I often hear the argument that they are more flexible and can better respond to their customers’ needs than larger vendors. The ultimate example: “You can even talk to the CEO if you need to.” But would you want to? Bypassing the usual workflows and calling the CEO (this actually really happens) may not be a recipe for the best technical support ever.

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Two Highly Focused Vendors Team For Their Markets' Good


For every vendor, focus often results with more value to its targeted customers. Two highly focused vendors that also remain profitable and growing even in these difficult economic times, Ross Systems and Prescient Systems, are thus seemingly poised to offer enriched combined value proposition to their respective markets.

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Maximizer CRM: Sales Force Automation (SFA) Competitor Analysis Report


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

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What Large-scale HCM Software Solutions Are Missing: Enter HCM Niche Vendors


Human capital management (HCM) solutions are relatively recent in the software for business market. Until recent years, most HCM vendors were more or less niche vendors. In fact, the novelty of HCM solutions still permits the emergence of new niche vendors, a phenomenon that does not occur in more mature markets like ERP, where the appearance of brand-new niche vendors is rare.

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Vendors Strive for Segment Pack Leader Status; Does Retalix Measure Up?


Software vendors strive to be leaders in their areas of expertise and Retalix seems to be no exception. But how do we recognize a segment pack leader and what are the key elements that characterize a supply chain pack leader?

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