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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

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A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

should law firms use an erp or crm system  regularly update customer data should review and analyze it to pinpoint opportunities to up-sell, cross-sell and service sales. For example, sales data can reveal which customers are due for product/service upgrades or warranty extensions. To guide development of a retention data strategy, answer the following: What are the characteristics of the best customers? What keeps them loyal? What's the potential for developing similarly loyal customers? What are the information and service needs of established Read More...
Warehouse Management Systems (WMS)
A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction...
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Documents related to » should law firms use an erp or crm system


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

should law firms use an erp or crm system  user. Further, the engine should track progress continuously and ensures that the correct sequences of process steps are followed as dictated by business rules. Usability and Process Definition: A non-technical business user should be able to define business processes in terms of work queues, thresholds, and the business rules of the process that are then executed by the process engine. Process Management: The Workflow system should measure processes in real-time, providing the requisite feedback on how Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

should law firms use an erp or crm system  what is available that should guide your thinking at this stage (yes this comes later for those of you who enjoy reading ahead). The real question at this early point is ‘what do you need’ to accomplish your customer relationship management objectives? Approaching this question from the ”what’s available” perspective will almost certainly lead to a myopic view of your actual requirements that is driven by the capabilities of the first “cotton-candy-wonderland” (client quote) vendor that you Read More...
The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

should law firms use an erp or crm system  for your company. Congratulations should be in order. However, your work is really just starting so there won’t be much time to rest. You know that in order for your CRM initiative to be successful, that you’ll need buy-in from your users. This buy-in starts from the top management all the way down to occasional users of your CRM system. Hopefully, you’ve selected a CRM system that all users will find extremely easy to use. Your motto during your CRM selection process should have been, “If CRM Read More...
Driving Optimal Performance from ERP Systems
Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you

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Beyond Traditional ERP: ERP Features and Functions for Engineer-to-order Manufacturers
Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource

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OutStart TrainingEdge.com Learning Management System Certification Report
The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation

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Sage ERP X3: Discrete Manufacturing (ERP) Competitor Analysis Report
The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non

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Enterprise 21
TGI@s Enterprise 21 ERP software offers a fully integrated software solution for wholesale distributors. Enterprise 21 ERP includes available-to-promise and

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

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Forward ERP: Discrete Manufacturing (ERP) Competitor Analysis Report
The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non

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SYSPRO ERP (version 6.1 SP1) for Discrete Manufacturing ERP Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation

should law firms use an erp or crm system  discrete ERP software,discrete ERP solution,ERP for discrete manufacturing,discrete enterprise resource planning software,discrete ERP,SYSPRO ERP,SYSPRO Read More...
SAP ERP: Mixed-Mode Manufacturing (ERP) Competitor Analysis Report
The mixed-mode manufacturing ERP knowledge base addresses diverse criteria for multiple types of production environments and strategies. Companies that need to

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DEACOM ERP: Process Manufacturing (ERP) Competitor Analysis Report
The process enterprise resource planning (ERP) knowledge base anticipates as many factors as possible to assist businesses in the process manufacturing field

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