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J.D. Edwards Fires Siebel, Hires YOU
J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship with Siebel and ended

siebel book  customers that purchased the Siebel solution from them (numbering approximately 50 companies). It's expected that J.D. Edwards will quickly provide an incentive for those customers to move to its new, integrated solution as soon as it is ready. Who In the World is YOUcentric?  Actually, we've known about YOUcentric for quite some time now. Their basic offering, called YOUrelate, has four major components: Marketing, Selling, Servicing, and Partnering. They have gained considerable acclaim by being named Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » siebel book


One Vendor’s Mission to Make Service Businesses Click - Part 4
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization

siebel book  the best example, Oracle Siebel has solid functionality and does the job for many companies that do not necessarily require more advanced workforce optimization. Regarding the other vendors, the answer is similar: if advanced optimization is not required, then the other service functionality gets weighed more heavily. For example, Astea has repair depot functionality, Lawson M3 excels at service rental and maintenance, Servigistics is the leader in spare parts planning and pricing, and so on and so Read More...
Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in

siebel book  as GoldMine, SalesLogix, and Siebel. Maximizer Enterprise 8 is also available as an e-CRM suite providing accessibility to employees, suppliers, and customers through specialized portals. These portals appear identical to the Maximizer Enterprise 8 desktop interface and employees therefore have only to learn one application. These portals are built on .NET technology and supported features include viewing all address book information; adding notes and tasks; viewing all aspects of opportunities; and Read More...
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

siebel book  shift in market dynamics, Siebel said in a recent conference call. Businesses are no longer interested in connecting standalone applications (like Siebel's CRM applications) and want integrated business suites from a single vendor. It's clear that both Oracle and SAP support the notion that the integration of CRM into broader suites of business applications (including accounting, supply chain management, and other horizontal and vertical operational systems) is appealing to many Fortune 2000 Read More...
Cookie-cutter Solutions Won't Cut It with the Mid-Market Part One: Historical Relationships
Small enterprises, like their bigger brethren, need some differentiation means in the market, and that will not be achieved by implementing a cut-and-dried

siebel book  SAP , PeopleSoft , Siebel Systems , and Oracle will likely get it right eventually through their deep pockets-backed perseverance, their brand recognition, and repeated modifications and fine-tuning of their strategy to win the less chartered lower-end of the market (see Software Giants Make Courting A Small Guy Their 'Business One' Priority ). Although many vendors have come with different tactics, one could notice two emerging school of thoughts among large enterprise applications vendors seeking to Read More...
Manufacturing Environments and Integration with Other Functions
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

siebel book  Environments and Integration with Other Functions Design Factors Shaping System Usage in Manufacturing Environments In addition to the factors mentioned in Part One for distribution environments, the major factors shaping system usage in manufacturing environments include the definition of product structure, variations in production strategy, and lean manufacturing practices. Definition of Product Structure Information . Master bills and master routings define product and process design, with Read More...
Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 3: Challenges
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the

siebel book  of its alliance with Siebel (see Siebel Has Done It Again - This Time with Navision ). Enter former Great Plains' partnership deals with the CRM leader Siebel Systems, e-procurement vendor Clarus, ERP vendor Kewill, and supply chain vendor Logility (for more information, see Siebel: Great Plans for Great Plains , Microsoft Great Plains Procures eProcure At Last , Kewill And Microsoft Great Plains To Further Mutually Complement and Great Plains Supply Chain Series To Be Powered By Logility ). All of the ab Read More...
Analyst Take on SAPPHIRE 2013
With a very interesting book presentation on

siebel book  Take on SAPPHIRE 2013 With a very interesting book presentation on The Human Face of Big Data, announcements on cloud-based solutions, and extensive and intensive discussions regarding the readiness (or not) of HANA for prime-time deployments in the enterprise, the recent SAPPHIRE 2013 conference was full of exciting and interesting developments—though, I must admit, I was disinterested at times by the repetitive messaging about HANA’s power. The following is a personal take and summary of Read More...
Glenridge Solutions LLC
Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real

siebel book  PeopleSoft, Oracle, SAP, and Siebel. Read More...
CRM Vendors Cash In On The Financial Services Industry
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this

siebel book  the financial services industry. Siebel Systems, Broadbase Software, and E.piphany have supplied applications to the financial services industry for some time, but the increased demand for CRM applications and rising competition has led to new business developments for each of these vendors. Siebel Systems Siebel Systems, Inc. (Nasdaq: SEBL) recently agreed to acquire Janna Systems to enhance its Siebel Financial Services e-business product. Janna has developed CRM software for the financial services Read More...
Enterprise Applications Battlefield Mid-Year Scoreboard
While it is apparent that software giants are in a better position to endure any economic adversity, no single vendor can be lulled into complacency for very

siebel book  Microsoft Corporation IBM Corporation Siebel Systems i2 Technologies SAP AG PeopleSoft Part Two will discuss the Market Impact on Microsoft. Part Three will discuss the Market Impact on IBM. Part four will cover the other ERP vendors, CRM, SCP and make User Recommendations. Microsoft Corporation At the end of July, Microsoft Corporation (NASDAQ: MSFT), the largest software company in the world, announced its bullish plans to increase research and development spending by about $900 million, or 20%, in the Read More...
Maximizer CRM Version 12 Gets TEC Certified
Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship

siebel book  CRM Version 12 Gets TEC Certified Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship management (CRM) solutions and professional services to meet the needs of small to medium businesses (SMBs) as well as divisions of larger enterprises. With over 20 years of experience in the CRM industry, Maximizer offers one of the most comprehensive sets of features available in a CRM solution. Established in Read More...
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

siebel book  Oracle customers will receive Siebel 8 for free (no additional charge beyond their support fees) than any prior release of Siebel Systems ' software (as well as the new releases of PeopleSoft and Oracle E-Business Suite [ EBS ]). This growth also reflects a consolidation of vendors and the widespread adoption of enterprise software among businesses. With more customers continuing to work with their existing vendors (that is, the installed base revenue taking a larger share of the pie), the revenue stream Read More...

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