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Software Functionality Revealed in Detail
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 siebel bookshelf


Web 2.0: “Code Free” Siebel Web Service Integration
One of the most challenging areas in any Siebel implementation has traditionally been setting up and maintaining interfaces between Siebel and other back-end

siebel bookshelf  to triggering events in Siebel There is a lot of information in Bookshelf on these topics, but maybe it will be the subject of another Green Beacon Tech newsletter. * “Code Free” refers to the fact that often these interfaces do not require scripting. When the systems require very complex data transformations, or when there is extensive triggering and post processing logic; scripting may be the best solution. For questions and comments, please write to: Mark Schneider Green Beacon Solutions, LLC 100

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » siebel bookshelf

IBM Nabs Another Application Vendor


Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.

siebel bookshelf  October 28, 1999 - Siebel agrees to closely integrate their CRM applications with IBM's DB2 Universal Database, as well as optimize for the S/390, RS/6000, NUMA-Q, AS/400 and Netfinity servers. December 7, 1999 - SAP expands their partnership with IBM to include support for DB2 Universal Databases with mySAP.com implementations. March 8, 2000 - I2 and Ariba agree to integrate their marketplace technologies with IBM's Webshpere platform July 5, 2000 - Industrial and Financial Systems (IFS AB) agrees to Read More

Siebel Has Done It Again - This Time with Navision


Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused eBusiness solutions to meet the needs of mid-sized companies'.

siebel bookshelf  This Time with Navision Siebel Has Done It Again - This Time with Navision P.J. Jakovljevic - July 25, 2000 Event Summary According to the press release on both companies' web sites, Navision Software a/s, a Danish provider of enterprise business solutions for mid-sized companies, and Siebel Systems Inc., the leading supplier of CRM software, announced on June 21 a worldwide agreement to deliver customer-focused eBusiness solutions to meet the needs of mid-sized companies . Navision Software will Read More

To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned


The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution vendors to attract the SMB decision makers and whether those vendors are ''dumbing down'' their enterprise software for the mid-market. This article evaluates SAP's mid-market solutions and its implementation approach.

siebel bookshelf  , SAP AG, and Siebel Systems Inc. , have already gone downstream to offer CRM software for the higher end of the mid-market and for divisions of large companies. This segment was traditionally catered to by mid-market solution providers like Onyx Software Corp , and Pivotal Corp. , and now they are being directly challenged by the heavyweights. The lower end relative tranquility, originally catered to by Best Software Inc , Maximizer Software Inc. , and FrontRange Solutions Inc. , is also being disrupted Read More

Shall Bifurcated Tack Reverse J.D. Edwards’ Bad Spell?


By opting now for a “best of both worlds strategy,” J.D. Edwards might finally have a formula of getting out of the doldrums it has been in for some time. While maintaining product flexibility, it can now provide its own ‘must have’ applications (e.g. SCM and CRM), and offer, through partnerships, the secondarily important bolt-on’s.

siebel bookshelf  a lackluster partnership with Siebel Systems (for more information, see J.D. Edwards Fires Siebel, Hires YOU ). The company believes the acquisition will position it to capture demand in the high-growth CRM applications market, and thereby improve its sagging top line. On August 22, J.D. Edwards reported financial results for the third quarter ended July 31, 2001. Total revenue for Q3 2001 was $204.2 million, a 22% decline compared to $261.1 million in Q3 2000. While service revenue rose 7% to $154.2M, Read More

Lawson Software’s CRM and ASP Moves - Wise, Bold, Injudicious, Enforced, or Something Else?


Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.

siebel bookshelf  Summary On April 10, Siebel Systems, Inc., the world's leading supplier of CRM software, and Lawson Software, the supplier of Internet-enabled enterprise applications, announced a global distribution agreement in which Lawson will integrate and sell its new line of enterprise applications with Siebel's comprehensive suite of eBusiness applications for sales, marketing, and customer service. Lawson's worldwide sales force will sell this complete family of eBusiness solutions and eServices along with Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

siebel bookshelf  the CRM Integration hill, Siebel . Ahhhh . That feels better , doesn't it? Enter the kingdom. Become 'Clarified.' Sure, it'll cost you many camels to enter, and you'll need to rely on the big CRM vendor to do all that messy integration for you, but you've been promised Time To Market, a smaller IT investment, happier users because of smoothly-flowing interfaces and access to information, and, ultimately, happy customers, who have multi-channel access to help and information, 24 hours a day. Beautiful . Read More

LTCH Picks Spinnaker for SAP Third-party Support


My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. As the latest example, Spinnaker Support, a provider of SAP and Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that Swiss manufacturer

siebel bookshelf  Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that  Swiss manufacturer LTCH has chosen Spinnaker Support  as its SAP support and maintenance partner. LTCH is a manufacturer of precision carbide cutting tools specialized in milling and turning inserts made of state-of-the-art sub-micron grades and physical vapor deposition (PVD) coatings. The company’s only factory is located in Switzerland and all production Read More

JD Edwards’ Alliances: Is It Too Much of a Good Thing?


Enterprise application vendor JD Edwards has forged a number of alliances since September 1999 as the company looks to expand the availability of its OneWorld product suite. While the best-of-breed approach has its merits, we believe it invariably leads to additional integration costs and complicates service & support arrangements.

siebel bookshelf  its reselling agreement with Siebel to include Siebel's entire suite of front office applications. Alongside these agreements, JD Edwards will focus on its demand planning, scheduling and product configuration products that include applications from last year's Numetrix acquisition and the partnership with Synquest. JDE has also decided to enter the arena of B2B electronic exchanges with Active Marketplace. The TRADEX Commerce Center platform is the basis for this and as with other exchanges, the idea is Read More

Integrating Customer Relationship Management through Software As A Service


The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very different market strategies.

siebel bookshelf  shift in market dynamics, Siebel said in a recent conference call. Businesses are no longer interested in connecting standalone applications (like Siebel's CRM applications) and want integrated business suites from a single vendor. It's clear that both Oracle and SAP support the notion that the integration of CRM into broader suites of business applications (including accounting, supply chain management, and other horizontal and vertical operational systems) is appealing to many Fortune 2000 companies. Read More

Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology


Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

siebel bookshelf  relationship with Oracle / Siebel 's CRM suite, to Knowledge Advantage and their sales automation process. Some technologically leading-edge sales training and sales process firms, such as Select Selling (based in Dublin [Ireland]), have gone one step further, developing a software-enabled methodology (a sales force automation suite) that integrates with existing CRM platforms. The Problem Most frequently, salespeople and sales trainers say that CRM and SFA tools are great for management—after all, Read More

5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM


Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that first jolt? Discover five tips for making sure your CRM choice continues to deliver return on investment (ROI).

siebel bookshelf  and ERP Applications , Siebel CRM on Demand , CRM on Demand Software , CRM ROI , on Demand CRM Solution , Open CRM , Customer Relationship Management Vendors , Small CRM , CRM Choice , Choosing a CRM a System , CRM Needs , CRM Concepts . Sure, there are many solutions available for midsize companies with big company CRM needs. And some can be rapidly deployed to quickly energize your sales organization. But what happens after that first jolt? Here are 5 tips for making sure your CRM choice continues to Read More

Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News?


When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success through its existing customer base will testify to the reliability of its enterprise integration and what remains, is to verify the product's ability to fit verticals needs.

siebel bookshelf  Oracle, PeopleSoft , and Siebel as its main competitors. Nevertheless, J.D. Edwards's offering is more catered for the mid-market and as such it is more a player in the range of Intentia , IFS , Remedy , Saratoga , and Onyx . However, J.D. Edwards' functional scope is now undeniably large, as it offers almost about everything from traditional ERP to full web-based collaborative modules for CRM, SCM, and optimization at both strategic and tactical level. The real challenge for J.D. Edwards as a relative Read More

Wilden Pump & Engineering


Wilden began to investigate several customer relationship management (CRM) packages in the market including: Maximizer Enterprise, PeopleSoft, Siebel, Pivotal and Oracle. The Company knew it would require some customization assistance from the vendor but it also wanted the capability to manage the new technology in-house. Maximizer Enterprise was the only one that was flexible enough-it fit their sales channel model and had the knowledgeable Professional Services staff that the Wilden team felt comfortable with - along with the overall package to fit within their budget.

siebel bookshelf  including: Maximizer Enterprise, PeopleSoft, Siebel, Pivotal and Oracle. The Company knew it would require some customization assistance from the vendor but it also wanted the capability to manage the new technology in-house. Maximizer Enterprise was the only one that was flexible enough-it fit their sales channel model and had the knowledgeable Professional Services staff that the Wilden team felt comfortable with - along with the overall package to fit within their budget. Read More

Can the Market Sustain a Stand-Alone EMM?


The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio, and Prime Response no longer exist. Amongst the few still operating is Aprimo. Their strategy primarily targets large customers from the financial services, technology, media and entertainment, pharmaceuticals, and manufacturing industries, and it pays. Aprimo just released its version 6.0 posed to help the vendor sustain the ongoing IT turmoil.

siebel bookshelf  in their product offerings. Siebel , E.piphany , Pivotal , DoubleClick , and Aprimo are some of the providers of such functionality. Marketers can design multilayered marketing campaigns filtering by customer segments and using the contact center capability to reach their target through multiple channels such as phone, portals, email, direct mail, and PDA. The second functional category widely provided is electronic marketing. Such a solution offers a web-accessible, enterprise resource that manages and Read More