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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 siebel call center application


EAI Vendor MITEM Integrates Legacy Systems With Siebel
MITEM Corporation has announced that its legacy application integration software MitemView 5.3 has been validated by Siebel Systems for its Siebel eBusiness

siebel call center application  Integrates Legacy Systems With Siebel EAI Vendor MITEM Integrates Legacy Systems With Siebel M. Reed - June 4, 2001 Event Summary MITEM Corporation , a company that describes itself as a provider of legacy integration software for conducting real-time e-Business , today announced that the integration between its Mitem View 5.3 and Siebel e Business Applications has been successfully validated by Siebel Systems . Siebel Systems, Inc. (NASDAQ: SEBL) is the world's leading provider of eBusiness

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » siebel call center application

J.D. Edwards Fires Siebel, Hires YOU


J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel’s eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes.

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Winner Takes All - Siebel Ousts SalesLogix From Solomon’s Deal


Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM mid-market with the introduction of eBusiness 2000 MidMarket Edition. Solomon Software, a division of Great Plains, is another in its string of recently announced notable product alliances.

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Siebel Has Done It Again - This Time with Navision


Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused eBusiness solutions to meet the needs of mid-sized companies'.

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Web 2.0: “Code Free” Siebel Web Service Integration


One of the most challenging areas in any Siebel implementation has traditionally been setting up and maintaining interfaces between Siebel and other back-end systems. However, it is now possible to create a real-time web service interface to other applications from Siebel 7.8 or 8.0, without writing a single line of code.

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How Healthy Is Your Data Center?


IT pros managing hospital data centers with mixed network environments, long lists of remote access protocols and applications, multiple user interfaces, and what often feels like way too many tools, are searching for remote access management solutions that are efficient, secure, and cost-effective to deploy. Learn which criteria to use as a benchmark when choosing a remote access solution for a health care environment.

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Building a Web Application Security Program


Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

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Fundamentals of Managing the Data Center Life Cycle for Owners


Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well built and will remain efficient and available over the course of its life span. For each phase of the data center’s life cycle, proper care and action must be taken to continuously meet the business needs of the facility. This paper describes the five phases of the data center life cycle, identifies key tasks and pitfalls, and offers practical advice to facility owners and management.

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Essential Elements of Data Center Facility Operations


Seventy percent of data center outages are directly attributable to human error according to the Uptime Institute’s analysis of their “abnormal incident” reporting (AIR) database. This figure highlights the critical importance of having an effective operations and maintenance (O&M) program. This paper describes unique management principles and provides a comprehensive, high-level overview of the necessary program elements for operating a mission critical facility efficiently and reliably throughout its life cycle. Practical management tips and advice are also given.

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Application Development and Maintenance Services


Luxoft divides its services into two groups: standard and premium. Its standard services include application development and maintenance; product engineering; embedded systems development; software quality assurance; and IT infrastructure management. Luxoft premium services include architecture consulting; security consulting; performance services; and process consulting.  

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10 Reasons Why Developers Need Application Performance Monitoring


In today's business world, user expectations for application performance are incredibly high. This comes at a time when, from a developer's standpoint, challenges are constantly growing. In particular, developing business applications today is more complex than when a single application ran on dedicated hardware with its traffic running over a corporate backbone network.

Applications typically are comprised of multiple components, each running on different systems—virtualized, distributed, hybrid, and cloud—all interconnected using a variety of company-owned, public Internet-based, or even cellular networks.

To build such modern applications, developers could use some help. That is where application performance management (APM) solutions come in.

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