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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

siebel crm office communications server  reseller relationships with Amdocs, Siebel (Oracle), BMC Remedy, Genesys Telecommunications Laboratory , and HP, which all provide complementary CRM and service desk solutions. Additionally, in the past, KNOVA had forged relationships with leading system integration, consulting, and outsourcing firms, such as Capgemini Technologies , EDS, eVergance Partners , Stratacom , HP, and Merlin Information Systems (in the UK). And Consona will also benefit from a 2001 agreement that KNOVA entered into with EPAm Read More...

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

siebel crm office communications server  (CDI)  products include  Oracle Siebel CRM ,  Oracle CRM On Demand ,  Oracle E-Business Suite (EBS) ,  Oracle PeopleSoft Enterprise , and  Oracle Contact Center Anywhere (CCA) . For its part, Salesforce.com boasts nearly 70,000 corporate customers and 2 million on-demand subscribers for its sales and service cloud computing offerings. But Microsoft Dynamics CRM [ evaluate this product ] points to that fact that it grew to one million users in just over six years while other vendors took more than Read More...
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Documents related to » siebel crm office communications server


War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

siebel crm office communications server  For comparison's sake, Oracle Siebel CRM On Demand starts at $70.00 per user per month, SAP Business ByDesign is $150.00 per user per month (albeit for a far broader functional footprint than mere CRM), and even open-source based SugarCRM Professional On-Demand is at $40.00 per user per month. Given that Microsoft can afford to be a loss leader (if necessary) and absorb the financial shock of moving upfront revenue recognition to deferred monthly revenue, its pricing strategy is aggressive (to put it Read More...
These are the Times of CRM Vindication and Validation - Part 2
Part 1 of this blog series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing

siebel crm office communications server  customer requirements. For example,  Siebel , even well before being acquired by Oracle , featured one of the most reliable forecasting processes for various industries (e.g., consumer goods). This so-called “triangulated forecasting” approach  incorporates three different perspectives (i.e., field assessments, real-time pipeline assessment, and historical trend analysis) to compare snapshots of opportunities and forecasts over time. By correlating historical facts with predictions from the field, Read More...
Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

siebel crm office communications server  Siebel, its largest competitor. Siebel traditionally sold CRM products to the high-end market and recently entered the mid-market (see Siebel Enters Smaller Markets In A Big Way for more information on Siebel's entrance in the mid-market). Onyx traditionally sold to the mid-market and is now beginning to sell more to the high-end market. The average seat count of Onyx's installations has increased from 90 to 140. Onyx has been gaining a share of the high-end market as a result of broadening its product Read More...
IBM Server Line Redrawn
IBM has continued its renaming binge, moving from PCs to servers.

siebel crm office communications server  used servers,rack servers,blade server rack,low cost server,refurbished servers,quad core server,as400 jobs,iseries hardware,iseries 520,xseries 230,xseries 330,xseries 445,system x 3550,i5 iseries,system x 3650 Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

siebel crm office communications server  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

siebel crm office communications server  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

siebel crm office communications server  ERP, BI, and IT Investment-Where Do You Find the Business Benefit? Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...
Top CRM for Financial Services
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

siebel crm office communications server  CRM for Financial Services Top CRM for Financial Services How do you handle the relentless pressure to produce results amid rabid competition and increased regulatory requirements? These are challenging times for financial services companies . One response within the financial services industry has been to beef up customer relationship management (CRM) processes. If your company is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier, Read More...
A Beginner’s Guide to Unified Communications
Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time

siebel crm office communications server  unified communications, UC solution, integrated applications, UC architecture Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

siebel crm office communications server  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
Gateway Announces Server Appliances
Gateway, Inc. has announced two new Linux-based server appliances, entering a growing market with products aimed at small businesses/offices.

siebel crm office communications server  servers,server,windows server,exchange server,internet appliance,microsoft server,server 2003,windows server 2003,teamspeak server,storage server,game server,application server,ia server,discount server,server support Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

siebel crm office communications server  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More...

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