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 siebel prm


Siebel Rallies Its Integration Alliance Troops Part 2: Market Impact
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal Application Network seems

siebel prm  Summary On April 8, Siebel Systems, Inc. (NASDAQ: SEBL), the leading provider of customer-centric eBusiness applications software announced its intention to release a set of application integration tools in the second half of 2002. The new products intend make it easier for organizations to exchange data between Siebel's CRM system its other vendors' business applications. A standards-based and vendor-independent application integration solution called Universal Application Network (UNA) is touted to

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Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Documents related to » siebel prm

Quote-to-order: A Newcomer Causes a Stir in the Market


A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since left the market.

siebel prm  LFE solution and Oracle's Siebel CRM On Demand was successfully validated by Oracle. At the same time, BigMachines also became a Certified Partner in the Oracle PartnerNetwork ( OPN ). As mentioned above, BigMachines' offerings help enable sales teams to configure complex products, manage complex pricing and up-sell options, create quotes and proposals, and send error-free orders to ERP systems or order entry personnel. As for Oracle, its multi-channel offerings allow organizations to manage and Read More

SAP To Take Care Of All Suppliers


SAP's first major product delivery that leverages recently the recently endorsed technology foundation, allows it to offer a collaborative solution. This does not mean that the amount of time and resources required to implement and manage the supplier enablement process can be underestimated.

siebel prm  Edwards , Baan and Siebel will likely follow suit soon given that they are currently in the process of perfecting their latest customer relationship management (CRM)/ partner relationship management (PRM) products. What may be of more importance though is that it is SAP's first major product delivery that leverages recently endorsed technology foundation, which allows it to offer a collaborative solution even when some of the component applications (back-end CRM, SCM and ERP system) are not provided Read More

Who Alleges The PRM Market Consolidation?


Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management due to poor visibility.

siebel prm  addition, CRM leaders like Siebel Systems , Pivotal and Onyx , are extending their suites with PRM functionality. Particularly Siebel's system goes far beyond lead management and pretty portals to include modules for managing market funds, lead management and distribution, delivering current product and pricing information, and generating quotes and orders, and offers a 360-degree review of the relationship between a company, its partners, and its end customers. This is accomplished through integration Read More

Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market Impact


Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

siebel prm  Part One details recent Siebel 7 product release. . Market Impact At first glance this announcement reflects too much of CRM related functionality (as seen by the length of the announcement), insufficient extended enterprise functionality (ERM portals and business intelligence have long been offered by many), an adequate architecture, and all these somewhat too late. The era of Siebel's uncontested supremacy in the CRM market for the past several years seems to be nearing the end, as one is to wonder Read More

Will Servigistics Click on More Service Cylinders? - Part 1


The old adage “he who lives by the sword will die by the sword” might have been best witnessed in the life and demise of erstwhile public software company Click Commerce based in Chicago, Illinois (US). With its roots in the partner relationship management (PRM) or demand channel (chain) management (DCM) space, the company had first gobbled up a number of struggling PRM/DCM peers in the early

siebel prm  Servigistics Click on More Service Cylinders? - Part 1 The old adage “he who lives by the sword will die by the sword” might have been best witnessed in the life and demise of erstwhile public software company Click Commerce  based in Chicago, Illinois (US). With its roots in the partner relationship management (PRM) or demand channel (chain) management (DCM ) space, the company had first gobbled up a number of struggling PRM/DCM peers in the early 2000s. These mergers coincided with a time Read More

CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

siebel prm  was Scopus, purchased by Siebel in the mid to late 90's to shore up its customer support offering. As an aside, inside information has it that what Siebel bought didn't quite live up to expectations, and they ended up re-building many of the customer support pieces to create the Siebel product you see today. In 1999, Clarify was purchased by Nortel Networks (see Tech Note Nortel and Clarify: Was There Ever Enough Synergy to Support this Marriage? ). Enough said here. And finally, Vantive was bought by Read More

J.D. Edwards Fires Siebel, Hires YOU


J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel’s eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes.

siebel prm  18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel's eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes. J.D. Edwards and Siebel Joined at the Hip  Until this announcement, it appeared that J.D. Edwards and Siebel were joined at the hip and moving forward together. In a statement released by J.D. Edwards in June of this year, Chairman, President, and Read More

The Mid-Market Is Consolidating, Lo And Behold


While the higher end of the business applications market has experienced only limited merger & acquisition activity during 2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity, which particularly accelerated during the first few months of 2001. The serial is to be continued…

siebel prm  as well as to Siebel Systems , Oracle , SAP and PeopleSoft that have been eyeing the mid-market for some time. For more information, refer to the following articles: Winner Takes All - Siebel Ousts SalesLogix From Solomon's Deal Siebel Has Done It Again - This Time with Navision Siebel: Great Plans for Great Plains SAP Claims Big Gains In The Low-End Battleground PeopleSoft Joins The Hunt For SMEs Sage has long been considering acquisition of a CRM product, and it might have hit the bull's eye with Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

siebel prm  Oracle customers will receive Siebel 8 for free (no additional charge beyond their support fees) than any prior release of Siebel Systems ' software (as well as the new releases of PeopleSoft and Oracle E-Business Suite [ EBS ]). This growth also reflects a consolidation of vendors and the widespread adoption of enterprise software among businesses. With more customers continuing to work with their existing vendors (that is, the installed base revenue taking a larger share of the pie), the revenue stream Read More

PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 2: The Implications


PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market leaders.

siebel prm  CRM pure players (e.g., Siebel , Onyx , etc.), PeopleSoft's (as well as SAP's and Oracle's for that matter) huge potential advantage is the integration of its CRM, SCM and eBusiness products to its back-office ERP systems that handle the vital internal processes so important to customers. The new system should potentially allow manufacturers to get a 360-degree view of all their customer relationships. This kind of knowledge only comes from integrating CRM software with back-office systems. Additional Read More

Click Commerce Acquires Allegis


Click Commerce, a provider of partner relationship management (PRM) software for the Global 2000 companies, announced it reached an agreement in principle to acquire Allegis Corporation. However, despite a good fit at first glance and improved cross-selling opportunity, some challenges and product gaps are yet to be overcome.

siebel prm  addition, CRM leaders like Siebel Systems , Pivotal and Onyx , are extending their suites with PRM functionality. Particularly Siebel's system goes far beyond lead management and pretty portals to include modules for managing market funds, lead management and distribution, delivering current product and pricing information, and generating quotes and orders, and offers a 360-degree review of the relationship between a company, its partners, and its end customers. This is accomplished through integration Read More

Navision Executes At a Slower Pace


In September, Navision Software released its annual report for fiscal 2000, which ended on June 30, 2000. The company continued to increase its market share and product offerings while remaining constantly profitable. However, the net income has declined 25% compared to fiscal 1999.

siebel prm  Its worldwide agreement with Siebel Systems has provided it with a reputable CRM functionality (for more information, see Siebel Has Done It Again - This Time with Navision ). The company touts its forthcoming product release 3.0 that will feature a browser-based GUI, a generalized commerce portal, WAP support and functionality, a B2B collaborative e-commerce solution, and full integration of CRM and back-office applications. Significantly increased R&D investment in 2000 speaks to the commitment to this Read More

Partners in Rhyme: Competitive Advantage through PRM Applications


Today, visionary companies focus on building service and product platforms, and allowing third parties to add creativity, choice, and differentiation. Organizations should create channel strategies that integrate partner resources into an internal sales and marketing system. Partner relationship management (PRM) facilitates mutually beneficial partner relationships with definitive performance metrics. Learn more.

siebel prm  in Rhyme: Competitive Advantage through PRM Applications Today, visionary companies focus on building service and product platforms, and allowing third parties to add creativity, choice, and differentiation. Organizations should create channel strategies that integrate partner resources into an internal sales and marketing system. Partner relationship management (PRM) facilitates mutually beneficial partner relationships with definitive performance metrics. Learn more. Read More