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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 siebel s crm centric functionality


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

siebel s crm centric functionality  other business applications from Siebel /PeopleSoft/Oracle, Amdocs Clarify , BMC Remedy , HP, Salesforce.com, etc. From KNOVA 7 to Consona KM In late 2006, KNOVA announced the general availability of KNOVA 7, the new version of its application suite. KNOVA 7 is a Web 2.0 application that includes embedded analytics, search tuning, collaborative authoring capabilities, and customer community creation. According to this press release , users, through Microsite Builder , specify how content is displayed on

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard


In February, NavisionDamgaard, a recently merger-formed Danish provider of enterprise business solutions for mid-sized companies, released its first semi-annual report. While the merger has produced satisfactory initial results, the future nevertheless bears challenges.

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Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a business application provider for the low-end of the market. Will this move alienate Microsoft from a slew of other partners competing in the same space, even as the rumors of yet another antitrust legal action abound?

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i2 Technologies Lives Life In The Fast Lane


i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue over the last twelve months and a 105% average growth rate over the last five years. Fueled by a powerful sales and marketing machine and aggressive strategies for corporate development and acquisition, i2 will maintain its lead through the end of 2000 and beyond.

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NavisionDamgaard Reverts To Navision, But In Name Only


Recent product releases and a profitable quarterly report from Navision, a recently merger-formed and rebranded Danish provider of enterprise business solutions for mid-sized companies, could be telling us that the company has been unfazed by the merger with Damgaard and the current difficult economic conditions.

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