Excerpt related to
siebel system:
... Sales Cloud is the most important CRM system but it is not the only player. At the upper end of the market SAP and Oracle/Siebel remain dominant; in the ...
Published:
2012-02-08
Abstract:
Read about the technologies in IBM's comprehensive, unified business analytics system and how they work together to help organizations grow in analytics maturity—that is, their ability to use analytics to improve business outcomes. (...)
Excerpt related to
siebel system:
... Source: IBM. Document Type: White Paper Description: Read about the technologies in IBM's comprehensive, unified business analytics system and how they work ...
Published:
2012-01-25
Abstract:
Learn why analytics-driven organizations outperform their peers. (...)
Excerpt related to
siebel system:
... in business analytics, business analytics conference, business data analytics, siebel business analytics ... 10 Warning Signs that Your ERP System Is Killing Your ...
Published:
2012-01-25
Excerpt related to
siebel system:
... Oracle E-Business Suite (EBS), Oracle JD Edwards EnterpriseOne, Siebel CRM, and ... customers have customized their user interfaces (UI) and the system in general ...
Published:
2011-11-22
Abstract:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboratio (...)
Excerpt related to
siebel system:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM...
Published:
2011-10-31
Excerpt related to
siebel system:
... be driven within the context of a session (see Figure 2). The system is able ... Microsoft Dynamics CRM/Customer Care Framework (CCF), Oracle (both Siebel CRM and ...
Published:
2011-07-11
Abstract:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramificatio (...)
Excerpt related to
siebel system:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of ...
Published:
2011-04-21
Abstract:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yourself in this situation. Your company has purchased a human resources (HR) software that will improve your business. But you’ve just learned that your s (...)
Excerpt related to
siebel system:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yo...
Published:
2011-04-20
Abstract:
Customer experience is now a competitive differentiator. As customers become more informed and more demanding, companies need to step outside of their comfort zone and explore non-traditional customer relationship management (CRM) areas. This paper explores a sampling of CRM improvements that allow compa (...)
Excerpt related to
siebel system:
What’s Your Customer Experience Advantage?: New CRM Innovations from SAP Help Companies Empower Their Employees and Gain a Competitive Edge. ...
Published:
2011-03-15
Abstract:
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how t (...)
Excerpt related to
siebel system:
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention. Source: SAP. Document ...
Published:
2011-03-14
Abstract:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud assets. The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be e (...)
Excerpt related to
siebel system:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud ass...
Published:
2011-03-07
Abstract:
TEC analyst P.J. Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. Today’s businesses must be able to swiftly respond to the constant changes emerging across their global global supply chains and fulfillment networks to impr (...)
Excerpt related to
siebel system:
TEC analyst PJ Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. ...
Published:
2011-03-03
Abstract:
Service-oriented organizations often find it difficult to balance infrastructure costs with software systems that enable frequent modifications. TEC examines UNIT4’s Vita Cloud Angel approach to this challenge—and lets you know whether it’s a viable option for you. Get the TEC analyst perspective i (...)
Excerpt related to
siebel system:
Cloud Angel: Analyst Perspective on SaaS ERP for Service-based Organizations. Source: Technology Evaluation Centers. Document Type ...
Published:
2010-10-29
Abstract:
Service-oriented organizations often find it difficult to balance infrastructure costs with software systems that enable frequent modifications. TEC examines UNIT4’s Vita Cloud Angel approach to this challenge—and lets you know whether it’s a viable option for you. Get the TEC analyst perspective i (...)
Excerpt related to
siebel system:
TEC Original Research. Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date research ...
Published:
2010-10-29
Abstract:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Excerpt related to
siebel system:
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010. Source: SAP. Document Type: White Paper Description: In Q2 2010, Forrester ...
Published:
2010-09-01
Abstract:
This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs. If you’re an IT manager who is undecided about the (...)
Excerpt related to
siebel system:
Aberdeen Research Brief: Web Security in the Cloud—More Secure! More Compliant! Less Expensive! Source: Symantec. Document Type ...
Published:
2010-08-27
Abstract:
Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers capitalize on the power of mobile devices, the same transformation is occurring in business. Learn how the convergence of business information and ana (...)
Excerpt related to
siebel system:
The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence. Source: MicroStrategy. Document ...
Published:
2010-08-26
Excerpt related to
siebel system:
... there i2 could share the blame and point fingers at SAP and the former Siebel, due to ... In fact, JDA’s vintage IBM AS/400-based system for mid-market specialty ...
Published:
2010-08-20
Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined the discussion on the topic of its current state of (...)
Excerpt related to
siebel system:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route of writing analyses o...
Published:
2010-08-04
Abstract:
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only t (...)
Excerpt related to
siebel system:
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties. Source: Slalom Consulting. Document Type: White ...
Published:
2010-07-15