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 siebel trainer


To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the

siebel trainer  , SAP AG, and Siebel Systems Inc. , have already gone downstream to offer CRM software for the higher end of the mid-market and for divisions of large companies. This segment was traditionally catered to by mid-market solution providers like Onyx Software Corp , and Pivotal Corp. , and now they are being directly challenged by the heavyweights. The lower end relative tranquility, originally catered to by Best Software Inc , Maximizer Software Inc. , and FrontRange Solutions Inc. , is also being disrupted

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Documents related to » siebel trainer

Has Market Been Too Harsh On Great Plains?


On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced financial results for the fiscal quarter and fiscal year ended May 31, 2000. Despite continued growth and profitability, the market reacted to the company’s results that were below analysts’ expectations by almost halving its market capitalization in a day!

siebel trainer  authorized for Great Plains Siebel Front Office bringing the total to more than 450 authorized reselling partners. Market Impact Over the last 2 years, Great Plains has made a great noise and established itself as a small-to-medium enterprises (SME) market leader while consistently remaining profitable (See Figures 1 & 2). Earlier in its fiscal 2000, Great Plains took full advantage of its favorable market capitalization to extend both its foothold in the SME ERP market segment and fill the gaps within Read More

J.D. Edwards Chooses Freedom to Choose EAI


J.D. Edwards announced a new corporate vision that extends its ‘idea-to-action’ to inter-enterprise collaboration expressed in the phrase ‘freedom to choose’. In other words, take the best of ERP, CRM, eBusiness, and business intelligence components, plumb it with possibly the best of EAI and the workflow integration components and create something called collaborative commerce ‘best-of-breed’ mishmash.

siebel trainer  from companies such as Siebel and Ariba. As announced at the beginning of the year, the J.D. Edwards' storefront for e-business will be powered using IBM's Websphere Commerce suite. J.D. Edwards has also reviewed its reselling agreement with Siebel to include Siebel's entire suite of front office applications. Moreover, JDE has decided to enter the arena of B2B electronic exchanges with Active Marketplace. The TRADEX Commerce Center platform is the basis for this and as with other exchanges, the idea is Read More

Is SAP Stumbling? Perhaps.


Business applications market leader SAP reported a 43% drop in net income for its first quarter ended March 31, despite a 10% increase in revenue. In a separate announcement, SAP also said that Kevin McKay, head of SAP's U.S. operations, has resigned for personal reasons.

siebel trainer  management (SCM) market, and Siebel Systems in the customer relationship management (CRM) market is taking its toll. It is also feeling additional pressure from direct competitors Oracle and PeopleSoft, who have been touting their extended ERP products that are allegedly integrated with their core ERP systems. SAP America has also experienced a massive exodus of key personnel. It lost more then 300 staff members in the past year, including top executives, to companies like Siebel and Oracle, primarily Read More

Can the Market Sustain a Stand-Alone EMM?


The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio, and Prime Response no longer exist. Amongst the few still operating is Aprimo. Their strategy primarily targets large customers from the financial services, technology, media and entertainment, pharmaceuticals, and manufacturing industries, and it pays. Aprimo just released its version 6.0 posed to help the vendor sustain the ongoing IT turmoil.

siebel trainer  in their product offerings. Siebel , E.piphany , Pivotal , DoubleClick , and Aprimo are some of the providers of such functionality. Marketers can design multilayered marketing campaigns filtering by customer segments and using the contact center capability to reach their target through multiple channels such as phone, portals, email, direct mail, and PDA. The second functional category widely provided is electronic marketing. Such a solution offers a web-accessible, enterprise resource that manages and Read More

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: J.D. Edwards


J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head?

siebel trainer  1999, agreed to resell Siebel 's suite of Web-based Front Office tools. As late as May 2001, the link between the two companies appeared tenuous, although several publicly-released statements to the contrary were released by J.D. Edwards. B2B e-Commerce and e-Market - May 1999, agreed to integrate and resell Ariba 's e-commerce solution for purchasing goods and services, and as an e-marketplace solution for centralized, online purchases. Internet-enabled Supply Chain Management software - May 1999, Read More

Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 3: Challenges


MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with IBM.

siebel trainer  of its alliance with Siebel (see Siebel Has Done It Again - This Time with Navision ). Enter former Great Plains' partnership deals with the CRM leader Siebel Systems, e-procurement vendor Clarus, ERP vendor Kewill, and supply chain vendor Logility (for more information, see Siebel: Great Plans for Great Plains , Microsoft Great Plains Procures eProcure At Last , Kewill And Microsoft Great Plains To Further Mutually Complement and Great Plains Supply Chain Series To Be Powered By Logility ). All of the ab Read More

J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 3: Market Impact


In a nutshell, J.D. Edwards seems poised to deliver applications within its traditional verticals that are wide-ranging, integrated, and modular (loosely decoupled) at the same time, which is apparently a clearer message and a better business model for the company. With a new management team the company seems to have found its soul, as it has finally pinpointed the right offering for its target market (both geography, customer size, and vertical segments wise), and it also seems to be exuding an air of confidence without arrogance, which had rarely, if ever, been seen in the past.

siebel trainer  won against former ally Siebel Systems in the Financial Services market. Therefore, J.D. Edwards' functional scope is now undeniably large, as it offers almost about everything from traditional ERP to full web-based collaborative modules for CRM, SCM and optimization at both strategic and tactical level. The company's applications are 100% web-enabled using Java 2 Enterprise Edition (J2EE) and HTML, and all applications also work on Windows CE at the lowest user interface (UI) level. Meanwhile, Read More

When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations


For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

siebel trainer  a new nemesis in Siebel . Siebel designed Siebel Enterprise Analytics from the scratch and with data integration in mind. In two years, this product has grown from a few early adopters to become one of the vendor's fastest-growing, and possibly the largest product lines in 2004. Needless to say, Siebel has long been a customer relationship management (CRM) archrival to Aprimo in the realm of enterprise marketing management (EMM), but it has also posed challenges to Amdocs in the call center and customer s Read More

Disruptive Innovations? On-demand Pricing Models and Vendors


Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

siebel trainer  Nonetheless, the forays of Siebel , the CRM leader, into hosting will also raise the bar through embedded workflow and analytics, built-in connections to back-office systems, and the provision to migrate and upgrade to the on-premise application. Besides this, Siebel claims the first and only industry-specific hosted software for industries like insurance, hi-tech, automotive, communications and media, financial services, life sciences, manufacturing, and consumer goods. It is the only one with fully Read More

J.D. Edwards Fires Siebel, Hires YOU


J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel’s eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes.

siebel trainer  18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel's eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes. J.D. Edwards and Siebel Joined at the Hip  Until this announcement, it appeared that J.D. Edwards and Siebel were joined at the hip and moving forward together. In a statement released by J.D. Edwards in June of this year, Chairman, President, and Read More

Lawson Software’s CRM and ASP Moves - Wise, Bold, Injudicious, Enforced, or Something Else?


Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.

siebel trainer  Summary On April 10, Siebel Systems, Inc., the world's leading supplier of CRM software, and Lawson Software, the supplier of Internet-enabled enterprise applications, announced a global distribution agreement in which Lawson will integrate and sell its new line of enterprise applications with Siebel's comprehensive suite of eBusiness applications for sales, marketing, and customer service. Lawson's worldwide sales force will sell this complete family of eBusiness solutions and eServices along with Read More

Navision Executes At a Slower Pace


In September, Navision Software released its annual report for fiscal 2000, which ended on June 30, 2000. The company continued to increase its market share and product offerings while remaining constantly profitable. However, the net income has declined 25% compared to fiscal 1999.

siebel trainer  Its worldwide agreement with Siebel Systems has provided it with a reputable CRM functionality (for more information, see Siebel Has Done It Again - This Time with Navision ). The company touts its forthcoming product release 3.0 that will feature a browser-based GUI, a generalized commerce portal, WAP support and functionality, a B2B collaborative e-commerce solution, and full integration of CRM and back-office applications. Significantly increased R&D investment in 2000 speaks to the commitment to this Read More

More Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility


On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase over one year ago and proves that J.D. Edwards is delivering the right technology to the market at the right time.

siebel trainer  as Ariba Inc. and Siebel Systems, and through the acquisitions this year of Numetrix Ltd. and The Premisys Corp., J.D. Edwards delivers uniquely robust and agile functionality in the areas of self-service, customer relationship management, e-procurement, and supply chain management. Whether a customer is a pure-play Internet company, or traditional enterprise extending its business to the Internet, OneWorld's functionality supports any business model to enable companies to get to market faster and Read More

Onyx Thinks ASP Opportunities Are A Gem


Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and distribution strategy to be significant competitive variables. The result is a clearly defined ASP strategy that emphasizes forging quality relationships with a few ASPs.

siebel trainer  against the likes of Siebel, Kana, and Pivotal in the mid-market, is committed to distributing its applications through ASPs. Onyx's main product is Onyx 2000, which has the following four components: E-business Engine - This is the backbone for the rest of the applications. The engine consists of a data center, process technology (technology that tracks customer interactions across company divisions and routes customer data to the appropriate division), an interface framework that manages the user Read More