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Software Functionality Revealed in Detail
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 siemens support


Siemens Releases Tecnomatix 11
Siemens PLM Software has announced the release of the latest version of its widely used digital manufacturing solution for manufacturing engineering, Tecnomatix

siemens support  PLM suites. However what Siemens wants the market to realize is that Tecnomatix is a set of integrated but independent applications that can be run in conjunction to the PLM backbone or even stand alone. These solutions have been developed with various engineering disciplines to address specific needs of the different types of corporate structures around those disciplines. For example, some companies have robotics engineers that are tied to controls engineers who, while sharing the same objective of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » siemens support

Bentley Extends Commitment to Siemens PLM Software


The 3D computed-aided design (CAD) world continues to be co-opetitive. Many of the situations where fierce competitors end up using each other’s tools in their competing products are circumstantial, i.e., those products were using tools supplied by a software company before it was acquired by a competitor. For example, the Parasolid 3D geometric modeling kernel was developed

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Siemens to Rule the Plant via Kineo, VRcontext, and LMS Acquisitions


Siemens’s Industry Automation division, which includes Siemens PLM Software, continues with its strategy of offering manufacturing organizations virtually anything they might need—from product ideation and design to actual manufacturing execution and plant automation (including even the actual hardware products from sister divisions at Siemens). Still, the giant knows that hardly any large

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The Sum of All Malware Fears: Siemens on Stuxnet


When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet targeted the Siemens industrial control systems implemented at so-called “high-value infrastructure” installations in Iran. The media response was appropriately hysterical. TEC interviews Stefan Woronka, Siemens’ director of professional services, in an attempt to de-Clancify the story.

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Siemens PLM Software Releases LMS Imagine.Lab Rev13


LMS, a business segment within Siemens PLM Software, announced the latest release of its LMS Imagine.Lab software, the state-of-the-art platform for mechatronic system simulation and collaborative multidisciplinary design. The latest release, LMS Imagine.Lab Rev13, delivers a variety of new features and enhancements aimed at increasing platform openness and system integration efficiency while strengthening collaboration to master the complexity of even the most advanced products.

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Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come


What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

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Analysis of Novell's Announced Support for Sun's Solaris 8 Operating Environment


We do not see Sun Solaris administrators implementing any Novell NDS package.

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Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

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How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

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Fujitsu Poised to (Inter)Stage Glovia's Comeback Part Two: Fujitsu's Support of Glovia


As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard to globalize Fujitsu's software and service business division, Fujitsu elevated Glovia to a business unit from a mere business group level in 2003.

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Enterprise Management and Support in the Industrial Machinery and Components Industry


Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for help?

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