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Infinium Software, Inc.: Having All the Right Cards?
Following the market trends, Infinium has recently made an energetic push into a number of prospective areas such as: Web-enablement and self-service product

singapore baan customer  2000 opened offices in Singapore and London, UK during the mid 1990s. In 1996, EVP Frederick Lizza was named president and CEO. In 1997, the increasing noise about year 2000 compliance and consequent confusion with Software 2000 name prompted the company to change its name to Infinium, after its financial application. In the same year, the company also introduced a Windows NT software line. The impact of this investment lead to significantly reduced profits in coming years. In 1998, Infinium bought the Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » singapore baan customer


Will 2001 Be The Year Of Baan’s Miraculous Comeback? Definitely Maybe.
December 2000 was the month of increased press release activity at Baan. In 2001, will the market witness a remarkable comeback of this once almost written off

singapore baan customer  as 2BeSource.com , the Singapore-based textile and garment sourcing web portal solution. Since the Invensys acquisition, Baan has made solid progress in filling its order pipeline, said Laurens van der Tang, Baan Company president. We've seen particularly strong market acceptance of our expanding portfolio of E-Business software, demonstrating our capability to successfully integrate solutions across the value chain - from the supplier, through the manufacturing process, to the customer. Our strength Read More
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

singapore baan customer   Read More
The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

singapore baan customer  customer relationship management,CRM,CRM vision,enhanced customer experience,CRM program,customer-centric vision,vision statement,leadership,relationship-based vision,critical business strategy,relationship-building behaviors Read More
Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

singapore baan customer  clm,crm life cycle,customer lifecycle management,range of customer lifecycle management,customer life cycle mgmt,customer risk management Read More
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

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Distribution: Costs Down, Customer Loyalty Up
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to

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Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

singapore baan customer  customer relationship management,loyalty programs,crm systems,loyalty program,customer surveys,crm system,crm insurance,crm evaluation,crm software,customer retention programs,microsoft crm,free crm,crm training,measuring customer loyalty,free crm software Read More
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

singapore baan customer  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More
A Customer Success Story: Real-time Remote Workforce Enablement
Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users

singapore baan customer   Read More
Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

singapore baan customer  improve profitability customer intelligence,improve,profitability,customer,intelligence,profitability customer intelligence,improve customer intelligence,improve profitability intelligence,improve profitability customer. Read More
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

singapore baan customer  process dashboard,continuous improvement program,customer loyalty retention,dashboard framework,monitoring dashboard,customer retention management,customer retention program,customer retention rate,customer retention satisfaction,customer satisfaction retention,dashboard best practices,marketing dashboards,business continuous improvement,customer acquisition and retention,customers retention Read More
Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

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SAP Announces SAP 360 Customer
SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The

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Customer Relationship Management Buyer's Guide (Summary Edition)
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

singapore baan customer  customer relationship management solution,mobile crm,cloud crm,social crm,cloud based crm Read More

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