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Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

sla sap  a Service Level Agreement (SLA) with corrective action commitment, access to Solution Architect services, and the full use of Solution Manager for both SAP and non-SAP solutions. It also includes access to SAP’s 24x7 support advisory center and full access to SAP Support Academy , which also includes Expert Guided Implementation and Guided Self Services. It has very robust portfolio of services called continuous quality checks that can be leveraged during implementation projects, and productive Read More

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Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » sla sap


No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice

sla sap  a so-called service-level agreement (SLA), individual services, and a designated support advisor. It is offered at 22 percent of the net license fee. SAP MaxAttention is offered to customers whose operations demand mission-critical, customized support. It includes a permanent on-site support team; an executive sponsor; and SAP Safeguarding , a service portfolio that manages the risks involved in complex implementation projects. A tailored program for each customer aims at keeping costs in line; helping Read More
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

sla sap  metering), and execution (via SLA management, billing, and subscription management). In fact, the abovementioned necessary SaaS add-on plumbing applications (monitoring, billing, provisioning, etc.) also come bundled within a PaaS, and can save time and money while adding value to the vendor’s operations. Finally, a PaaS also provides the necessary components for reporting, alerts, and dashboards . Two Force.com Endorsements by ERP Veterans Salesforce.com’s Dreamforce 2008 user conference , which Read More
The Midsized Company: ERP Revisited
Enterprise resource planning (ERP) is no longer just for giant companies. Time and critical mass have dramatically cut the cost, complexity, and speed to value

sla sap  Management System Midsized | SLA Enterprise Resource Planning | SLA Resource Planning | SLA Enterprise Resource Planning Software | SLA End-to-end Enterprise Resource Planning | SLA Enterprise Resource Planning Solutions | SLA Enterprise Resource Planning System | SLA Enterprise Resource Planning Process | SLA Enterprise Resource Management | SLA Field Service Planning | SLA Top 10 ERP Software Apps | SLA 2009 Top10 ERP Systems | SLA Corporation Enterprise Resource Planning | SLA Enterprise Resource Read More
Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises
This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that

sla sap  Level Agreement | SaaS SLA | Top SaaS Vendors | IT Services Solutions | SaaS Platform | SaaS Architecture | SaaS Integration | SaaS Product | Business Management Software Solution | about SaaS | SaaS Solutions Best Practices | Software as a Service | SaaS Reality | Cloud Computing | Software-as-a-Service Checklist | What is Software as a Service | What is SaaS Solutions | Why Use SaaS Solution | Evaluating SaaS Solutions from SAP Evaluating SaaS Solutions from SAP | SAP SME Solutions | SAP for Small Read More
SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value
Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources

sla sap  Business Suite, Powered by SAP HANA: Delivering Real-time Business Value Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help Read More
SAP Posts Solid Q499, but Warns of Q100
On January 24, SAP announced its preliminary year-end results and warned that the costs of its new employee stock option plan and marketing and staff additions

sla sap  Posts Solid Q499, but Warns of Q100 SAP Posts Solid Q499, but Warns of Q100 P.J. Jakovljevic - February 7th, 2000 Event Summary On January 24, SAP announced its preliminary year-end results and warned that its new employee stock option plan and marketing and staff additions for its mySAP.com Internet software system would likely outpace sales in the first quarter of 2000. However, strong fourth quarter 1999 and year-end results announced on the same day gave SAP a very good standing entering the New Read More
SAP Acquires TopTier To Further Broaden Its Horizons
In a move designed to increase its presence in enterprise portals and integrated business intelligence, SAP AG has announced an agreement to purchase TopTier

sla sap  Acquires TopTier To Further Broaden Its Horizons SAP Acquires TopTier To Further Broaden Its Horizons M. Reed - April 17, 2001 Event Summary SAP AG (NYSE: SAP), a major provider of e-business software solutions, and TopTier Software, Inc . (privately held) have announced that the two companies have signed a definitive agreement for SAP to acquire TopTier, subject to the approval of antitrust authorities. TopTier has been an SAP partner since 1999 and parts of its technology are already integrated and Read More
SAP Announces Availability of HANA-based ERP
Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business

sla sap  Announces Availability of HANA-based ERP Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business Suite powered by SAP’s newest technical platform, SAP HANA. What does it mean for businesses and other organizations that are potential and current clients of SAP? To bypass the technical details and terminology, the HANA platform is capable of capturing and analyzing data on a single in-memory platform Read More
SAP Industry Solutions for Mid-market Companies
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and

sla sap  the University of Belgrade (Yugoslavia), and has also been certified in production and inventory management (CPIM) and in integrated resources management (CIRM) by APICS. Olin Thompson is a principal of Process ERP Partners . He has over twenty-five years of experience as an executive in the software industry, and has been called the father of process ERP. He is a frequent author and award-winning speaker on topics such as gaining value from ERP, SCP, e-commerce, and the impact of technology on Read More
SAP Thrives On Competitors' Plight, In Part
SAP announced upbeat results for Q2 2001 and reconfirmed the positive outlook for the rest of the year amid the bloodbath of many of its competitors. However

sla sap  Thrives On Competitors' Plight, In Part SAP SAP Thrives On Competitors' Plight, In Part P.J. Jakovljevic - August 17, 2001 Event Summary SAP AG (NYSE: SAP), the leading provider of business software solutions, announced strong sales and profit performance for the second quarter ended June 30, 2001. In Q2 2001, revenues increased 24% over the same period last year from EUR 1.5 billion to EUR 1.85 billion (See Figure 1). Net income in the quarter grew up 78% to EUR 424 million compared to EUR 246 million Read More
SAP Takes HANA Enterprise to the Cloud
SAP has announced SAP HANA Enterprise Cloud service, taking the logical but no less important step of taking its SAP HANA platform to the cloud, giving

sla sap  Takes HANA Enterprise to the Cloud SAP has announced SAP HANA Enterprise Cloud service , taking the logical but no less important step of taking its SAP HANA platform to the cloud, giving organizations a new deployment option for the in-memory platform. The SAP HANA Enterprise Cloud service will enable organizations to run mission-critical instances of SAP’s enterprise resource planning (ERP), customer relationship management (CRM), and Netweaver Business Warehouse solutions in the cloud, powered by Read More
SAP Software to Include Fiori User Experience, Free
SAP has responded to customer pressure and announced that SAP Fiori user experience and SAP Screen Personas software will be included with SAP software.

sla sap  Software to Include Fiori User Experience, Free SAP has responded to customer pressure and announced that SAP Fiori user experience and SAP Screen Personas software will be included with SAP software. SAP Fiori was launched last year and provided SAP users with a refreshing new and simple user experience across multiple devices. However, from the time of launch until now, SAP has been charging customers for SAP Fiori. The growth and adoption of Fiori over the last year created a challenge for SAP. One Read More
SAP Gives Up, Declares Victory. Again.
Commerce One and SAP announced that Commerce One will supply the marketplace infrastructure behind the mySAP portal.

sla sap  Gives Up, Declares Victory. Again. SAP Gives Up, Declares Victory. Again. D. Geller - July 5, 2000 Event Summary SAP AG and Commerce One are joining together to build what SAP wasn't able to build alone: the mySAP.com business suite. Widely perceived as lagging behind in the development of the marketplace capabilities that were an essential part of the image of mySAP, SAP has now solved its problem by bringing Commerce One, a leader in the deployment of e-procurement marketplaces, into the picture. Read More
SAP Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform
During the TechEd event in Las Vegas, SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a

sla sap  Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform During the  TechEd event in Las Vegas , SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a more extensive set of functionalities beyond the common exploration and analysis of information. This new offering is part of a series of mobile innovations planned by SAP last year for business intelligence, enterprise performance management, risk and Read More

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