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What Good Is Information If Nobody Sees It?
Keeping detailed historical information is a great idea in theory, but how can it be merged with current data to enable split-second decisions? Two companies

smith gardner  16, 2000 Event Summary Smith-Gardner builds and sells software products that pull together data from all of a company's operational data channels. They recently announced a suite of products, collectively called Ecometry, which help online retailers collect and manage a wide range of customer and transaction data. The goal is to provide a single view of the customer data. Ecometry is XML-based and uses client-side (i.e., browser based) Java in its user interface. There is, however, more to a business Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » smith gardner


Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience
Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance

smith gardner  application investments. - Stuart Smith, Director, CRM Performance, British Telecom See the forest and the trees. Knoa EPM delivers results to the entire Siebel support team. Here are some real use case examples submitted by Knoa customers: Knoa Use Case: Performance Management Improve Siebel Application Performance Excessive application response time is one of the most critical performance issues encountered by the users of today's complex mission critical applications. It's also a huge support Read More...
Sagent Technology Reports Strong Growth
Business Wire - October 21, 1999 - Sagent Technology, Inc., (NASDAQ: SGNT) announced its financial results for the third quarter ended September 30, 1999

smith gardner  free etl,data mapping software,etl comparison,sagent technology,etl software,etl certification,data archiving,open source etl tools,etl extract,etl processing,etl script,data extraction,etl server,open source etl,etl load Read More...
Infor24: Demystifying Infor’s Cloud Strategy - Part 1
Anyone that is still vociferously doubting and denying the future of cloud computing and its near-mainstream nature will sound as strange and nutty as some

smith gardner  Ventana Research ’s Mark Smith . Part 2 of this blog series will provide a deeper analysis of Infor24, present some opposing views, and conclude with a question and answer (Q&A) session with Infor’s executives. In the meantime, what are your views, comments, opinions, etc. about Infor24 and the company’s recently revised product strategy? In general, do you think that Infor’s endorsement of the Windows Azure Platform indicates broader PaaS adoption by established ISVs, and the growing demand for Read More...
Hosted versus On-premises Customer Relationship Management
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with

smith gardner  the Author Richard R. Smith is the vice-president of CRM strategy for Green Beacon Solutions ( http://www.greenbeacon.com ), based in Watertown, Massachusetts (US). Read More...
Web-site Strategy for Organizations in the Corporate Services Industry
As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional

smith gardner  131–157. González-Herrero A. and Smith S., (2008), “Crisis Communications Management on the Web: How Internet-Based Technologies are Changing the Way Public Relations Professionals Handle Business Crises,” Journal of Contingencies & Crisis Management, Volume 16, Issue 3, pp.143-153 Herbig, P. and Milewicz, J., (1997), “The Relationship of Reputation and Credibility to Brand Success,” Pricing Strategy and Practice, Volume 5, Issue 1, pp. 25 – 29 Kim, J., Morris, J. D., and Swait, J. (2008), Read More...
Engage AudienceNet Brings Users the Ads They Want To See
Engage has introduced a new product that delivers ads to users who are most likely to be receptive to them. AudienceNet relies on data collecting, proprietary

smith gardner  those niches. Both Adam Smith and Charles Darwin would be very pleased. Another recent announcement by Engage gives additional clues to the strategy for AudienceNet. Engage owns a piece of a startup called InsightExpress, which will provide customized market research to small and mid-sized sites. The company will start with the ability to collect data on about 25 demographic groups, but will easily be able to provide much narrower (and more valuable) targeting once it integrates with AudienceNet. Read More...
Retailers Join Forces for a
Today's competitive retail landscape has lead to mega-mergers between some of the oldest retailers in the US: Kmart and Sears. Before the technical issues of

smith gardner  Thalia Sodi , Jaclyn Smith , Joe Boxer , Martha Stewart Everyday , Route 66 and Sesame Street . Similarly, Sears is a broad-line retailer providing merchandise and services including home merchandise, apparel, and automotive products and services through more than 2,300 Sears-branded and affiliated stores in the US and Canada. While the combined business will supposedly create a broader retail presence and improved scale through a national footprint of nearly 3,500 retail stores, it also will create Read More...
Bootcamp for the Pros; Why Ernst & Young Will Lead Security Auditing Standards
Original News & Educational ReviewCourse SummaryErnst & Young, has put together the quintessential course for security engineers looking to improve their

smith gardner  accounting business named Whinney, Smith, & Whinney which eventually merged with an American accounting firm named Ernst & Ernst after World War II. Founded in Cleveland, by Alwin & Theodore Ernst, Ernst & Ernst together with the Whinney firm, went through numerous other rocky mergers, one with a company named Arthur Young, before finally emerging as Ernst & Young in the early 1990s. Having withstood numerous legal battles, many successful and also failed acquisitions, today Ernst & Young has finally Read More...
Alibris Charged with Intercepting Email
Internet book dealer Alibris has agreed to pay a $250,000 fine after being charged with 10 counts of intercepting electronic communications.

smith gardner  institutions of higher learning: Smith College, Mt. Holyoke, Amherst, Hampshire College, and University of Massachusetts. Many book dealers used Valinet as an ISP. Incoming Valinet email intended for local bookdealers was filtered for source Amazon.com and was captured in log files under direction from the original Alibris/Interloc management team. Market Impact The case was heard before Judge Michael A. Ponsor in the U.S. District Court in Springfield, Massachusetts. A maximum fine of $250,000 for each c Read More...
As Hype Becomes Reality, a Radio Frequency Identification Ecosystem Emerges Part Three: Radio Frequency Identification Opportunities Abound and Summary
We may soon find radio frequency identification (RFID) tags routinely associated with common products. However, in order for RFID to achieve its full potential,

smith gardner  counterfeiting US-based wholesaler HD Smith 's program to track the distribution of controlled substances Logistics Applications Inventory visibility application that enables rapid and accurate location of specific vehicles within a large terminal facility, thus contributing to improved throughput, quality, and customer service Supply chain visibility applications, such as tracking trailers RFID capabilities for third-party logistics companies, which are needed in order for the increasing numbers of Read More...
HighJump Software
Located in Minneapolis, Minnesota (US), HighJump Software is a supply chain execution solutions provider. It was established in 1983 as Data Collect Systems

smith gardner  Schreiber Foods, Select Comfort, Smith Dairy Products Co., Sportsman's Warehouse, and Starbucks. Read More...
If There's One Thing CRM Tells Us: Don't Do PLM the Same Way
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the early days of customer relationship

smith gardner  About the Author David Smith GDBS BEng (Hons.) MIEE is a consultant for in2grate, a company that specialises in helping its clients achieve PLM. in2grate draws on experience from 1,000 CAD, 300 ERP, and 60 warehouse management implementations. Smith can be contacted at (1) (44) 1844-295-245; david.smith@in2grate.com . See http://www.in2grate.com and also http://www.anisagroup.com . Read More...
Mega-vendors Warming Up to the Cloud - Part 1
At the time when my recent “SaaSy Discussions” series was already being published, I had an update briefing and great discussion with Colleen Niven Smith, vice

smith gardner  at Progress Software . Smith and Progress Software’s findings on SaaS industry dynamics concur with my assertions that growth of SaaS-based offerings is expected to outpace traditional on-site enterprise applications business in the not-so-distant future. Combined competitive, organizational, and technological factors are expected to fuel SaaS solution growth, and many industry analysts project the SaaS market to be in the range of USD$14 billion to USD$17 billion within the next three years. Indeed, as Read More...
ERP Systems Buyer’s Guide
The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and

smith gardner  a market leader. Patrick Smith Director, Public & Analyst Relations, Deltek Vendor Vendor   What to Look for in a Vendor The ERP market has matured to a level where most of the products perform many of the basic activities that a typical business requires, in a similar way. For instance, the finance department in most of the companies has ERP modules of general ledgers along with sales and purchase ledgers. Such commoditization of features, complemented with standardized sales process by most of the Read More...

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