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Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

snow work  things happen (it does snow in winter, for example), and when you cannot keep a promise, they expect to learn about the problem as early as possible so they can adjust accordingly. They need to trust that you will notify them as soon as possible. Being dependable also means being predictable. If a need or problem arises on their side of an interaction, they want to be able to predict what you will do. Predictability is built upon having a consistent history and mutual understanding. Be Easy to Do Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » snow work


The Seven Types of Power Problems
Many of the mysteries of equipment failure, downtime, software, and data corruption are the result of a problematic power supply. Compounding the problem is

snow work  weather (high winds, heavy snow or ice on lines, etc.), equipment failure, or a basic circuit breaker tripping. While the utility infrastructure is designed to automatically compensate for many of these problems, it is not infallible. One of the more common examples of what can cause an interruption in commercial power systems are utility protective devices, such as automatic circuit reclosers. Reclosers determine the length of time of most interruptions, depending on the nature of the fault. Reclosers Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

snow work  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More...
CorrigoNet™ and CorrigoConnect™
CorrigoNet is a web and wireless enterprise work order and service management application that coordinates a real-time flow of informatoin between customers,

snow work  and CorrigoConnect™ CorrigoNet is a web and wireless enterprise work order and service management application that coordinates a real-time flow of informatoin between customers, service delivery staff, and management, regardless of communication platform. Up to fifteen add-on modules, addressing specific industry and business needs, can be added to the core product. Enterprise customers deploy Corrigo's applications on either an ASP or self-hosted model. CorrigoConnect, sold through Nextel Read More...
Cerulean Information Technology
Located in India, Ceruleaninfotech is an ISO 9001:2000 company co-founded in 2000 by a team of professionals with more than eighty years of work experience with

snow work  Information Technology Located in India, Ceruleaninfotech is an ISO 9001:2000 company co-founded in 2000 by a team of professionals with more than eighty years of work experience with Citibank, Merrill Lynch, Hewlett Packard, and Timex. The company specializes in web technologies and their solutions are used in mission critical applications by marquee clients like Citibank, Honeywell, SIFY, and Onmobile. They also work on application development and outsourced product development for small and medi Read More...
Making Multi-rater Feedback Work in Professional Services Firms
For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only

snow work  Multi-rater Feedback Work in Professional Services Firms Making Multi-rater Feedback Work in Professional Services Firms If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Now there's a practical, affordable and remarkably easy way to gather and analyze rich 360 degree multirater feedback , giving your employees the broad, balanced perspective they need to develop and improve. Source : Halogen Software Resources Related to Making Read More...
Health Care and Social Work
One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are

snow work  Care and Social Work One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision Read More...
Compaq and IBM Alliance for Storage
Compaq and IBM will now cross-sell each other’s storage products, and will work together to make their storage hardware and software interoperable.

snow work  and IBM Alliance for Storage Compaq and IBM Alliance for Storage R. Krause - August 3, 2000 Event Summary [Source: IBM Press Release] In July, Compaq Computer Corporation and IBM announced a strategic agreement to accelerate customer acceptance of open storage networking solutions. Both companies are committed to interoperability of each company's storage hardware and software, and will also sell significant products from each other's storage portfolios. The total of investments currently planned by Read More...
Make Compliance Work for You
Compliance is often treated as a necessary evil that creates costs, disruption, and complexity. But these pains often result from dealing with compliance in a

snow work  Compliance Work for You Compliance is often treated as a necessary evil that creates costs, disruption, and complexity. But these pains often result from dealing with compliance in a clumsy way due to a lack of resources and the absence of a compliance strategy. There’s a better way: using standards-based data management solutions that integrate with existing infrastructure and leverage automation to embed compliance at all levels. Find out how. Read More...
Will MS try the
In what may be another attempt to gain some kind of foothold in the handheld and embedded-OS market, rumors are floating that Microsoft will open the source

snow work  MS try the Open Source Gambit with WinCE? Why Not - Nothing Else Seems to Work Event Summary Updated 5:20 AM ET March 17, 2000 By John Spooner and Mary Jo Foley, ZDNet News Feeling pressure from Linux in the embedded-device market, Microsoft Corp. is contemplating giving away Windows CE to some developers for free. The company is unlikely to go so far as to try to claim its effort to be Linux-like open source, but it nonetheless seems to be counting on riding the open source movement's coattails. Mic Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

snow work  ERP Emerges, Transforms the Way People Work (Part 2)  In part one of this series , we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to Read More...
Compliance: A Work in Progress
There’s no magic bullet for compliance success@even the most experienced organizations use a combination of reliable processes and proven technologies to get

snow work  A Work in Progress There’s no magic bullet for compliance success—even the most experienced organizations use a combination of reliable processes and proven technologies to get the job done. But identifying, designing, and executing the right internal controls to meet compliance standards in a large, global company can be arduous and expensive. The systems you use to support compliance efforts must be implemented well. Find out more. Read More...
Should North Americans Send More Software Development Work to China?
This article discusses the risks and opportunities related to outsourcing software development to China. It concludes that China, as an outsourcing destination,

snow work  North Americans Send More Software Development Work to China? Nowadays in North America, finding a developer from India to back up the software you are using is probably as easy as finding Made in China on the tag of the jacket you are wearing. But, have you ever thought that one day China—the mighty hard goods producer—will become much stronger on the soft side? The past few years have seen China's tremendous efforts on promoting its software development capability—and it has gained a Read More...
Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the

snow work  Welcomes You To Your New Office. Now Get To Work! Product Background Bob Keane, Remedy Corporation's Senior Product Manager for the Remedy SetUp@Work product started work only four days after he was hired. Although his own desktop machine hadn't been delivered yet, he was set up with a loaner, and all permissions and links were in place so that he could start to work. In addition, he could easily check the status of his PC, desk blotter, trash basket, and other yet-to-be-delivered items from a Read More...
Working Together in the New World of Work
The new world of work is here. Businesses are already feeling the impact of a dispersed workforce, pervasive connectivity, and the watchful eyes of shareholders

snow work  Together in the New World of Work The new world of work is here. Businesses are already feeling the impact of a dispersed workforce, pervasive connectivity, and the watchful eyes of shareholders and government regulators. In such an environment, a more collaborative business is key to greater success. A robust communication and collaboration platform can add value to your workforce and help you turn the new world of work into a new world of opportunity. Read More...

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