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Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

soft byte  skills, job knowledge, and soft skills such as style, energy, and enthusiasm. HireIQ’s InterviewIQ, which relies on media-rich Web and voice response technologies, allows recruiters to evaluate and score recorded interviews. In other words, the software facilitates the recording of candidate interviews and in so doing it ensures that all candidates go through an identical selection process. InterviewIQ provides companies with the flexibility to customize the interview process as needed. In addition, Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » soft byte


A Project Manager's Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills

soft byte  have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction. Read More...
Retail Merchandising
Retail Merchandising systems allow users to effectively manage inventory across the enterprise, helping them to buy smart and sell through efficiently

soft byte  effective for hard-line and soft-line retailers alike. Retailers benefit from features such as automated replenishment, native style-color-size-size2 item matrices, advanced allocation methods, and stock balancing. Total cost of ownership is further reduced by leveraging additional integrated modules within Retail Merchandising, such as distribution center management, loss prevention, sales audit, customer loyalty, data warehouse, gift card management, open-to-buy, e-commerce, and orders and fulfillment. Read More...
Centrify Announces First Unified Identity Solution for SaaS and Mobile Management
Centrify Corporation, a provider of identify management solutions, announced the availability of the Centrify User Suite, SaaS Edition—the industry's first

soft byte  authentication with Centrify Authenticator soft token, one time passcode (OTP) via text/e-mail, and interactive phone calls, to its fully integrated mobile device, container, app, and authentication management functionalities. Centrify reports to be the only company in this space delivering global support and regional separation so customers can deploy and keep their data in a preferred region. Centrify also delivers internationalization and localization support with more than a dozen local Read More...
Aras Provides Embedded CAD to 3D PDF Converter in PLM
During its ACE 2013 user conference, Aras, an open source product lifecycle management (PLM) software provider, announced a computer-aided design (CAD) to 3D

soft byte  HOOPS technology from Tech Soft 3D for the conversion of all the major 3D CAD formats including Dassault CATIA and  SolidWorks, PTC Creo, Siemens NX ,  JT, and STEP . Thus, 3D content created by CAD can now be converted to standard PDF and then used in work instructions, technical publications, digital mock-up, and more. Various stakeholders can collaborate via 3D measurements, redlines, markups, and 3D comments in those PDF documents. They can hide, show, and isolate components, perform Read More...
Sunrise Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries
I am pleased to announce that Sunrise Technologies’ Apparel @ Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online

soft byte  Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries I am pleased to announce that Sunrise Technologies’ Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online evaluation of enterprise resource planning (ERP) solutions for fashion industries in TEC’s ERP Evaluation Center. Sunrise Technologies is a global ERP provider with headquarters in Winston-Salem, North Carolina, and regional offices in Read More...
IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

soft byte  limited number of interactive soft keys, and a two-line LCD screen with browsing and instant-messaging capabilities. High-end IP phones are also known to feature a backlit, high-resolution, color touch screen for easy access to communications information, XML applications and special features. Wireless : For businesses boasting an existing 802.11 network, a wireless IP phone is an excellent choice. These increasingly popular devices allow voice and data support on the same wireless backbone. Conferencing Read More...
Warehouse Management System: Tempo Beverages
Tempo Beverages, the second-leading Israeli beer and soft drink producer, importer, and distributor turned to Made4net's warehouse management system (WMS

soft byte  second-leading Israeli beer and soft drink producer, importer, and distributor turned to Made4net's warehouse management system (WMS), WarehouseExpert, to consolidate all distribution operations into their central distribution center. Learn how Made4net's swift implementation saved Tempo from loss of inventory and a cumbersome paper-based system. Read More...
IMI Hopes Vivaldi Plays Well for Reverse Auctioneer
In signing CoShopper.com, European e-fulfillment vendor Industri-Matematik opens a passage to its least penetrated corner of the globe, the Far East.

soft byte  a hot area for software companies, and both supply chain management mainstays and startup companies are launching applications to address this space. i2 Technologies plans to add global logistics features to its FreightMatrix technology and a new firm, Global Logistics International, focuses entirely on software providing these capabilities. In spite of the potential for the deal, success in Singapore may be easier to achieve that in other parts of Asia. The Singaporean government has passed legislation Read More...
SoftBrands
Located in Minneapolis, Minnesota (US), SoftBrands (AMEX: SBN) is a provider of enterprise software for businesses in the hospitality and manufacturing sectors.

soft byte  Located in Minneapolis, Minnesota (US), SoftBrands (AMEX: SBN) is a provider of enterprise software for businesses in the hospitality and manufacturing sectors. With more than 4,000 customers in over 60 countries, SoftBrands has established a worldwide infrastructure for the distribution, development, and support of enterprise software. The company has more than 590 employees, with branch offices in Europe, Asia, India, Australia, and Africa. Read More...
How a Jerk at Work Can Put the Kibosh on Your ERP Software Selection Project
The old software selection “how-to” horse may not have been beaten to death yet, but it’s certainly received a few good whacks. As you already know

soft byte  important—but also their “warm-and-fuzzy” soft ones? Believe it or not, these soft skills can make or break a software selection and implementation project. Sure, sure—we all have to be nice and get along with our colleagues, or our time at work becomes a living nightmare. And anyway, most of us possess some (and maybe in some cases, all) of the personal and interpersonal qualities required to function on the job and more generally in our so-called civilized society. However, it’s increasingly Read More...
Will Solomon Finally Satisfy Great Plains’ Insatiable Appetite?
Great Plains announced it intends to significantly expand its mid market e-business community through the acquisition of Solomon Software, its direct competitor

soft byte  the acquisition of Solomon Software, its direct competitor. The combined company, Great Plains, will have more than 130,000 customers, 2,200 team members and a worldwide network of 2,000 channel partners. Great Plains intends to acquire Solomon Software by the issuance of approximately 2,600,000 shares of Great Plains common stock and $35 million in cash. The parties have entered into a definitive merger agreement. The transaction is expected to close in June, the first month of Great Plains' fiscal year, Read More...
Celerant Launches Stratus Retail POS at NRF 2014
Celerant Technology recently launched its next-generation point-of-sale (POS) system, Straus Retail. The new POS solution will provide real-time visibility

soft byte  a specialty retailer in soft or hard goods, primarily apparel, footwear, gifts, outdoor, sporting goods, furniture, etc. Stratus will provide a single system that manages all aspects/channels of retail and allows for fulfillment from any/all store locations in addition to the central warehouse. Retailers using the system should see their overall costs and labor reduced, as there will be less installation, hardware, and maintenance. Another benefit of the software is that it offers flexibility in terms of Read More...
Holistic and Efficient Protection for Oracle Databases
Successful business operations hinge on a company’s ability to maintain a high level of data availability. Database applications, such as Oracle, demand

soft byte  your vital data from soft and hard errors. Read More...
Grupo Axo Selects Epicor Retail
Epicor announced that Grupo Axo, the business partner of internationally renowned retail brands within Mexico (such as Brooks Brothers, Brunello Cucinelli

soft byte  of the most demanding soft goods, hard goods, and specialty retail environments in a variety of industries, including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy (see my earlier article for details ).     Grupo Axo hopes to manage all of its brands with the same system, while maintaining the integrity and unique brand strategy of each of the brands that it offers. Epicor’s CRM and clienteling tools are expected to Read More...

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