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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 softbrand. webex .com

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Publishing and Media


New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new business opportunities.

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FinancialForce.com Gets an Investment Infusion


FinancialForce.com has received $110 million in funding, intended to fuel innovation and growth and expand all facets of the business. Tom Brennan, VP of marketing at FinancialForce.com, responds to TEC principal analyst P.J. Jakovljevic's questions.

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Wet Quarter Postpones Amazon's Desiccation While Kmart Drowns


It is all about a viable and innovative business value proposition, immaculate execution, low costs, and customer satisfaction, and not about the company’s name or the nature of its operation (clicks vs. bricks) – should be the motto of the story of the two pertinent giants Amazon and Kmart.

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Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

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Microsoft Business Network (MBN)--Coming of Age? Part Two: Market Impact


Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners.

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Human Resources (HR)


Human Resources encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees.  Modules will include Personnel Management, Benefit Management, Payroll Management, Employee Self Service, Data Warehousing and Health & Safety.

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ERP for Services (Non-manufacturing) for Industrial Automation


A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to replace its legacy system—a patchwork of point solutions.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Petrochemical Manufacturing


Companies in the petrochemical industry manage the operations and processes that transform crude oil and other raw materials into chemical products. There are two major categories of petrochemical companies:
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Trigent


Trigent develops and supports business software applications for software companies and enterprise organizations. Founded in 1995, the company has a decade of experience providing clients with application life cycle services including product engineering and codevelopment, quality assurance and testing, product maintenance and enhancements, technical and user support, and migration services. Trigent is based in Massachusetts, USA and Bangalore, India.

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Asprova


Asprova is a Windows-based production scheduling system for high-speed creation of schedules of nearly unlimited complexity and data size. Asprova's ready-to-run package is equipped with a user-friendly graphical interface and a rich array of essential scheduling features, while providing COM support of user-side customization.

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Warehouse Management Systems (WMS)


A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences.

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WebEx Social


Cisco WebEx Social is an enterprise collaboration platform that combines social networking, content creation, and real-time communication. People-centric rather than document-centric, WebEx connects people, collects collective knowledge and expertise, and facilitates access to these resources for employees.

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SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

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Prodika PLM Solutions


Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include; Global Specifications Management; Quality, Safety, and Regulatory Compliance Management; New Product Development and Introduction processes; Packaging and Label Management processes, Product Data Synchronization and Syndication; Value Chain Performance Management; Product Portfolio Management; Recipe/Formulation-based Product Design and Virtual Prototyping.Prodika solutions are delivered as managed application services based on the Microsoft .NET platform and a service-oriented architecture. Deployed around the world, Prodika solutions natively support product specifications and collaborative PLM processes in all languages, cultures, and currencies.

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