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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 softphone open source


Checklist: Adding Up the Return on IP Telephony Investments
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI).

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » softphone open source

IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Single Source or Best of Breed - The Debate Continues


This will never be a clear-cut decision - it is all about the trade-offs.

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Enlightened Self-interest Launches CRM Information Source


Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products covering the use of technology to create personalized, one-to-one relationships.

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Manugistics Indulges In The Open M&A Season


Does Manugistics’ acquisition of a small ERP vendor confirms a further degree of integration and convergence between ERP, SCM and CRM applications in 2002 and beyond, with SCM and CRM moving towards the transactional aspects that have until lately been the prerogative of ERP?

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A Guide to Evaluating the Real Costs of an Open Source CMS


A common misconception when considering a Web content management solution (CMS) is that open source software will save you time and money. Just because you don’t have to pay subscription fees or shell out for licensing doesn’t mean there aren’t hidden costs with open source implementation. Find out the questions you should ask before choosing open source—and how to best evaluate and compare your CMS options.

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Open Source versus Proprietary Business Intelligence


Commercial open source business intelligence (BI) is becoming an alternative to proprietary open source BI for medium and large companies. However, commercial BI solutions have major demerits compared to proprietary BI, and have a long way to go to compete in the market. Discover the advantages and disadvantages of commercial open source BI compared to proprietary BI, and which one may be better for your company.

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Open Source Business Intelligence: The Quiet Evolution


As organizations face a pressing need to rationalize the cost of enterprise software, open source business intelligence (BI) is fast becoming a viable alternative. Learn about the current state of open source BI, with particular focus on one vendor's products.

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