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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 software top 100 list


Antivirus Software: Market Review
Computer viruses are spreading through the Internet at an unprecedented rate and the antivirus market is now a $3 billion (USD) a year industry. This report

software top 100 list  software with its antivirus software for no additional fee. Furthermore, in addition to the personal firewall, spyware removal, and anti-SPAM capabilities that you can find in Symantec's and McAfee's bundles, Trend Micro also gives you Wi-Fi intrusion detection, an anti-phishing program, a browser and operating system vulnerability check, and a home network management interface (which includes parental controls). Corporate Liabilities In the past couple of years, scandals from Enron, WorldCom, and other

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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