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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sourcing and web marketing and strategy and procurement


Distinctions and Benefits of Strategic Sourcing
Strategic sourcing involves ongoing relationships, which creates the opportunity for mutually beneficial collaboration between the buyer and the suppliers. This

sourcing and web marketing and strategy and procurement  and Curse of Global Sourcing and Supplier Management . Bundled with the notion of SRM, strategic sourcing (as opposed to traditional sourcing) involves finding and building ongoing relationships with trading partners that will account for the majority of an enterprise's purchasing funds (spend). These close relationships will also provide materials or services that are key constituents in the final product or service, or that can help the buyer meet its profitability and customer satisfaction goals.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Commerce One Conducts Its Soul-Searching Metamorphosis Part Two: Challenges and User Recommendations


Commerce One is seemingly stuck with yet another identity crisis being a novice provider of a Web services-based integration platform and being a still fledgling provider of business application suite built on top of that platform, and which has not yet successfully competed in the SRM arena.

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One Vendor's Quest to Garner a Global Sourcing Ecosystem


Having started as a business-to-business integration provider for a few major retailers in the United Kingdom, Eqos has evolved into a full-fledged, worldwide provider of global sourcing and supplier management solutions.

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Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing


Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an entirely new universe of costs and liabilities, operations, and resource and management needs. Next generation global cost control systems can help organizations overcome these challenges. These systems help enterprises understand the real time cost impacts and financial liabilities of global sourcing initiatives--while protecting profits.

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Epicor Picks Clarus' Bargain At The Software Flea Market Part 2: Challenges and User Recommendations


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InterLink Web


The InterLink Web platform is a simple, secure and effective solution to administer quality, environmental and safety programs. InterLink Web ISO software is designed for manufacturing, distribution and service professionals responsible for the management of ISO based compliance systems. InterLink is intended to improve management system effectiveness by reducing the resources involved in data collection and performance reporting. With the adoption of InterLink Web, organizations can rapidly implement a comprehensive compliance framework, freeing up resources to focus on their core business.    

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Five Keys to Marketing Analytics Excellence


Marketing is all about finding the most profitable growth opportunities in your data, knowing where to place your bets, taking the best marketing action, and ultimately maximizing the cross-business influence of every dollar you spend. You can accomplish these things through a customer intelligence platform that aligns the customer journey with your marketing systems and processes.

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Strategy Analytics


Strategy Analytics provides business consulting, research, and analysis. The firm publishes reports and evaluates technologies, markets, and companies.

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New Partnerships Add to Remedy’s E-Procurement Strengths


Remedy addresses both catalog competence and channel capabilities with a pair of procurement partnerships.

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Sales and Marketing


Sales (the function that directly generates revenue through the sale of products or services) and marketing (the function that addresses customer needs and wants through communication) are two indispensible pillars of today’s businesses. Due to the affinity between sales and marketing, the two are commonly considered to be in the same category of business area. A few trends in this business area:

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