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Software Functionality Revealed in Detail
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 speech technology center


Top 10 Supply Chain Technology Trends
You can’t pick up a business or IT magazine today without seeing numerous articles about the growth of mobile and wireless technologies. Why are these

speech technology center  complete and process paperwork. Speech Recognition The “other” voice technology for supply chain operations – speech recognition for hands-free data entry – is also undergoing a new wave of innovation and adoption. Speech recognition helps productivity by reducing the need for users to look at a computer display. Following the larger IT trends of open systems and interoperability, speech synthesis/recognition capability can now be easily embedded into numerous legacy software packages, including

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » speech technology center

Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation


Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.

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Genesys


Genesys is a provider of customer experience solutions. Genesys Utopy Customer Interaction Analytics employs a speech analytics engine and a text analytics engine to gain insight into the performance of customer service representatives and the customer experience. The solution provides functionality to categorize, search, and understand customer interactions.

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HP Announces Customer Engagement as a Service


HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile

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PTC's PLM Portfolio Gets More Comprehensive: Day 1 Overall Impression at PTC/USER World Conference 2010


Last year, after the TEC certification process for PTC Windchill 9.0 (download the certification report), I was convinced that this solution is quite functionally comprehensive. In the meantime, I also outlined some weak spots of Windchill. For example, the solution's capabilities on product cost estimation and product service data management are relatively limited. After the first day at PTC

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Learn the Secrets of Contact Center Success from Experts in the Field


Discover how to raise your contact center's level of efficiency and customer satisfaction in Best Practices for Improving Performance in Your Conta...

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Work Technology Corporation


WorkTech provides labor management software systems for complex organizations, integrated with all leading ERP and EAM systems. Serving the energy sector, public and private utilities, manufacturing, and facilities management, WorkTech's software can automate 100% of a company's pay rules. With 20 years of experience in these sectors, WorkTech delivers sound products and consulting to its clients so that they obtain a significant return on investment every time.

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Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

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Sonexis Technology, Inc


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Saugatuck Technology


Saugatuck Technology is a research, advisory, and consulting firm. The company works with senior business and information technology (IT) executives, IT services providers, software vendors, and investors.

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The Technology Choices


In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor.

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