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Verint Acquires KANA Software to Redefine Customer Engagement
Verints Systems, a provider of Actionable Intelligence solutions serving the enterprise intelligence and security intelligence markets, acquires KANA Software

speech to text software  voice biometrics, quality monitoring, speech analytics, text analytics, enterprise feedback management, workforce management (WFM), performance management, desktop and process analytics, e-learning, and coaching.   On the other hand, KANA has lately had a nice run of growth both organically and via acquisitions, and it currently offers compelling customer service solutions in both private and public sectors, such as agent desktop, case management, knowledge management, and e-mail, chat, and social media Read More
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » speech to text software


Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

speech to text software  take advantage of real-time speech analytics to monitor customer sentiment and intervene when needed. CIC’s all-in-one IP communications model can reduce the number of devices required from other telecom and computer telephony integration solutions, and for those devices that are needed, CIC’s open architecture makes things simpler as it allows integration with legacy IT and telecom systems. The solution also supports remote agents. Allowing agents to work remotely gives companies an advantage in keep Read More
Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits
For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features

speech to text software  a user conference or speech from a key executive. At the bottom of the opening screen, almost all web sites provide contact information and a link to the web master's email address. Here's what else to look for. Site map Many sites provide a roadmap or index that shows the web site hierarchy. It's a sophisticated version of a table of contents, which is accessible from any screen on the web site. By clicking the headings and subheadings on the map, you're catapulted to that particular section of text. Abo Read More
Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

speech to text software  host can observe the speech level indicator, emoticons, and perform microphone and speaker volume control. There are optional Voice Minutes upgrades for Toll Free access and “Call- Back” features. Saba Social Suite Saba Social is an award winning enterprise social networking solution that transforms the workplace by enabling rapid innovation, knowledge sharing, and highly connected communities of employees, partners and customers (see Figure 2). Saba Social integrates social business software features Read More
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

speech to text software  across channels. Advances in speech development tools are now available to allow enterprises to utilize knowledge base content for voice self-service. Source : Right Now Technologies Resources Related to Knowledge Base (KB) : Knowledge Base (KB) (Wikipedia) Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions Knowledge Base is also known as : Knowledge Base , Knowledge Base Usage , Knowledge Base Software , Dynamic Knowledge Bases , Database for Knowledge Management , Creatin Read More
TOWER Software
TOWER Software provides enterprise content management (ECM) solutions to government and regulated industries, as well as electronic document and records

speech to text software  Software TOWER Software provides enterprise content management (ECM) solutions to government and regulated industries, as well as electronic document and records management (EDRM) solutions. TOWER Software is a privately held company with operations in North America, Europe, and Asia Pacific, and maintains strategic partnerships with technology and information management companies including Microsoft, Hewlett Packard, Adobe Systems, and Kofax. The vendor is headquartered in Canberra (Australia). Read More
Maximizer Software
Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs

speech to text software  Software Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs) as well as divisions of large enterprises. With over 20 years of experience in the CRM industry, Maximizer Software has sold over one million licenses to more than 120,000 customers. Read More
Enterprise Software Selection Guide
Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the

speech to text software  Software Selection Guide Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the best possible light, leaving you to separate real functionality from marketing hype. In this guide, you’ll discover a three-phase methodology for objectively researching, evaluating, and selecting the best software solutions for your company. Read More
Everest Software Inc.
Founded in 1994, Everest Software is a privately-held, multinational software company headquartered in Dulles, Virginia (US). Everest Software has nearly 300

speech to text software  accountmate everest software users,compare netsuite software with everest software,everest software,everest software accpac,everest software review,everest software vision point,everest software cmm,everest software goldmine,everest software news,everest software rankings or ratings,everest software review,everest software review icode,icode everest software,scm everest software vendors Read More
Expandable Software
Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's

speech to text software  Software Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's implementation process is performed exclusively with direct employees of the company. Expandable's customers-which range from start-ups to growing manufacturers with annual revenues approaching the billion-dollar mark-manufacture a variety of products including medical devices, electronics, and consumer goods. Expandable is Read More
Software Evaluation and Software Selection
Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an

speech to text software  Evaluation and Software Selection It is daunting for corporate IT buyers to discern the true capabilities, strengths, and weaknesses of a given enterprise application suite. Buyers' project teams are inundated with marketing information from vendors struggling to differentiate themselves. Functional cross-over and software integration have caused product overlap and a lot of confusion in the market. Mergers and acquisitions are also creating problems, as companies cannibalize the competition to Read More
iScala ERP Software
Epicor@s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e

speech to text software  ERP Software Epicor’s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e-business infrastructure focusing on a fully integrated set of ledgers. Among the software’s many features are: multi-dimensional account structure, currency and ledger revaluation, continuous and periodic consolidation, cash flow forecasting, automatic payments with payment ledger integration. Read More
Ways to Migrate Windows Applications to UNIX/Linux
Migration can be risky and expensive if handled by inexperienced developers. Seemingly small things can lead to bigger issues and cause performance problems

speech to text software  to Migrate Windows Applications to UNIX/Linux Migration can be risky and expensive if handled by inexperienced developers. Seemingly small things can lead to bigger issues and cause performance problems. Hence, the services of a professional migration service provider who has executed similar projects is recommended. Learn about the different ways you can completely migrate from Windows to UNIX and Linux, so that you can make an intelligent, informed decision. Read More
Perfect Software
Located in Arcadia, California (US), Perfect Software has been supplying personal computer (PC) and Application System 400 (AS/400) custom accounting

speech to text software  Software Located in Arcadia, California (US), Perfect Software has been supplying personal computer (PC) and Application System 400 (AS/400) custom accounting software to small to medium size businesses for over 20 years. Perfect Software is an IBM Partner in Development. Read More

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