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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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ManagedOps.com - 13 Years and 93,000 Square Feet


New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage 13 years of application experience to promote its ASP solution.

square one  Will open a 93,000 square foot data center in Bedford, New Hampshire on June 9, 2000. By leveraging an established relationship with Great Plains, ManagedOps.com is offering its ASP services through the Great Plains sales channel. Delivering Great Plains, Microsoft and Siebel solutions on a strictly Microsoft platform allows ManagedOps the benefit of an extended sales network while limiting the scope of supported platforms. The relationship is mutually beneficial to the resellers as they can offer Read More

SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Three: Market Impact


SAP seems to have grasped that the key to success in the SMB market is brand awareness and an apt product, since SMBs are looking for support from incumbent vendors, with intimate knowledge of their vertical and business processes, ample local resources, and the commitment to support them both off- and on-site to achieve value over a long-term relationship. SAP partners' solutions have been leveraged and managed through SAP Global Solutions Network, so that partners do not have to reinvent the wheel, and even unnecessarily compete in the same industries.

square one  attempts of fitting a square peg into a round hole, with functionally-depleted versions of mySAP Business Suite or by even using the older R/3 suite or their pre-configured templates. Furthermore, SAP Business One provides a simple product that can be more easily sold and supported by SAP''s channel partners, particularly by being technologically advanced from the ground up and unburdened by the need for migration paths from its former incarnations. Before SAP Business One, there had hardly been a Read More

Be There or Be Square? David and Goliath Team on bCentral Auction Site


FairMarket and Microsoft announced the addition of auction services to Microsoft's bCentral, a business portal for small and growing companies.

square one  There or Be Square? David and Goliath Team on bCentral Auction Site Event Summary FairMarketSM, Inc. (NASDAQ: FAIM proposed) and Microsoft, Inc (NASDAQ: MSFT) announced the addition of auctions to the Microsoft bCentralTM portal for small and growing businesses. Product categories range from Business Machines to Uniforms/Business Dress. Auctions are only one aspect of bCentral, which also provides information to small businesses on subjects ranging from how to build a web site to how to recruit Read More

Software Giants Make Courting A Small Guy Their "Business One" Priority Part Three: Market Impact Continued


Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for the segment, while it is not unlikely to see PeopleSoft and J.D. Edwards follow suit in the future.

square one  attempts of fitting a square peg into a round hole, with functionally-depleted versions of mySAP Business Suite (i.e., formerly R/3 ) or Oracle E-Business suite or their pre-configured templates. Furthermore, SAP Business One and NetLedger provide simple products that can be more easily sold and supported by SAP''s and Oracle''s channel partners. These channel partners will also benefit from touting SAP''s and oracle''s leadership position, brand recognition, and viability. On its hand, SAP Business One Read More

Just One Hop Away From San Jose


Cisco Systems, Inc. has acquired a Manufacturing Facility in New Hampshire.

square one  manufacturing/office facility of 674,000 square feet. This New England Manufacturing Center ties in with Cisco Systems plans to develop a strong presence inside New England. Earlier this year Cisco announced plans to open a facility called the New England Development Center in Massachusetts. The New England Manufacturing Center is going to be utilized for the enormous growth in Optical Networking. The next generation of networking equipment is only part of the plan for this facility. This facility will Read More

SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview


SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system (accounting + exception management + task management), and for that reason alone it should receive serious consideration.

square one  Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview Introduction The process of selecting mid-market accounting software usually starts with products that have achieved some name recognition, and that''s fine as long as the search does not end there. SouthWare Innovations ( www.southware.com ) has created in its Excellence Series a worthy competitor serving a number of industries and offering users a surprising array of functionality, either directly as Read More

Hydro One Networks Chooses Space-Time Insight to Improve Service Reliability


Hydro One Networks, a planning, construction, operations, and maintenance provider for transmission and distribution networks in Ontario recently selected the Space-Time Insight Situational Intelligence suite to provide a consistent and comprehensive view of asset risks and priorities to help operators and field service crews to collaborate and improve lifecycle decisions over all maintenance

square one  One Networks Chooses Space-Time Insight to Improve Service Reliability Hydro One Networks , a planning, construction, operations, and maintenance provider for transmission and distribution networks in Ontario recently selected the  Space-Time Insight Situational Intelligence suite to provide a consistent and comprehensive view of asset risks and priorities to help operators and field service crews to collaborate and improve lifecycle decisions over all maintenance planning of their grid. The Read More

Another One Bites the Dust - SSA Gored to Death


On April 7, Gores Technology Group (GTG), a leading international technology and management company, and System Software Associates, Inc. (SSA) announced that SSA has agreed to sell substantially all of its assets to a newly formed subsidiary of Gores Technology.

square one  One Bites the Dust - SSA Gored to Death Another One Bites the Dust - SSA Gored to Death P.J. Jakovljevic - May 3, 2000 Event Summary On April 7, Gores Technology Group (GTG), a leading international technology and management company, and System Software Associates, Inc. (SSA) announced that SSA has agreed to sell substantially all of its assets to a newly formed subsidiary of Gores Technology for a total of approximately $52 million in cash and 25% of the common stock of the newly-formed Read More

Concept by Configure One Quote to Order Certification Report


Concept by Configure One is now TEC Certified as a Quote to Order solution in the CRM and ERP spaces. Concept’s capabilities span across a large range of Q2O requirements including product configuration, multi-level, multi-view bill of material generation, quotation pricing and management, or document creation. Download the Concept certification report now for product analysis, comparison with the average quote to order solution, and in-depth analyst commentary.

square one  by Configure One Quote to Order Certification Report Concept by Configure One is now TEC Certified as a Quote to Order solution in the CRM and ERP spaces. Concept’s capabilities span across a large range of Q2O requirements including product configuration, multi-level, multi-view bill of material generation, quotation pricing and management, or document creation. Download the Concept certification report now for product analysis, comparison with the average quote to order solution, and in-depth Read More

Logistics.com Becomes Transportation Service Provider For Commerce One


Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.

square one  com Becomes Transportation Service Provider For Commerce One Logistics.com Becomes Transportation Service Provider For Commerce One S. McVey - October 27, 2000 Event Summary At Commerce One''s eLink user conference, Logistics.com announced an alliance that will put its Digital Transportation Marketplace (DTM) in front of Commerce One.net users. The move will make DTM available directly to buyers and suppliers of transportation services through Commerce One.net, the syndicated suite of business Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

square one  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More

One Network


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Encompix--Thriving on Encompassing Complexity Part One: Event Summary


If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

square one  -Thriving on Encompassing Complexity Part One: Event Summary Event Summary Encompix, Inc . ( www.encompix.com ), a privately-held North American provider of enterprise resource planning (ERP) solutions that helps mid-size engineer-to-order (ETO) and project-based manufacturers to improve their business is a stellar example of a focused niche vendor. As an illustration, seven US-based ETO companies recently selected the Encompix ERP system within a thirty-day time bracket. Encompix, which has a Read More