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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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ManagedOps.com - 13 Years and 93,000 Square Feet
New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage 13 years of application experience to

square one  Will open a 93,000 square foot data center in Bedford, New Hampshire on June 9, 2000. By leveraging an established relationship with Great Plains, ManagedOps.com is offering its ASP services through the Great Plains sales channel. Delivering Great Plains, Microsoft and Siebel solutions on a strictly Microsoft platform allows ManagedOps the benefit of an extended sales network while limiting the scope of supported platforms. The relationship is mutually beneficial to the resellers as they can offer Read More...
Software Giants Make Courting A Small Guy Their
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the

square one  attempts of fitting a square peg into a round hole, with functionally-depleted versions of mySAP Business Suite (i.e., formerly R/3 ) or Oracle E-Business suite or their pre-configured templates. Furthermore, SAP Business One and NetLedger provide simple products that can be more easily sold and supported by SAP''s and Oracle''s channel partners. These channel partners will also benefit from touting SAP''s and oracle''s leadership position, brand recognition, and viability. On its hand, SAP Business One Read More...
Be There or Be Square? David and Goliath Team on bCentral Auction Site
FairMarket and Microsoft announced the addition of auction services to Microsoft''s bCentral, a business portal for small and growing companies.

square one  There or Be Square? David and Goliath Team on bCentral Auction Site Event Summary FairMarketSM, Inc. (NASDAQ: FAIM proposed) and Microsoft, Inc (NASDAQ: MSFT) announced the addition of auctions to the Microsoft bCentralTM portal for small and growing businesses. Product categories range from Business Machines to Uniforms/Business Dress. Auctions are only one aspect of bCentral, which also provides information to small businesses on subjects ranging from how to build a web site to how to recruit Read More...
Just One Hop Away From San Jose
Cisco Systems, Inc. has acquired a Manufacturing Facility in New Hampshire.

square one  manufacturing/office facility of 674,000 square feet. This New England Manufacturing Center ties in with Cisco Systems plans to develop a strong presence inside New England. Earlier this year Cisco announced plans to open a facility called the New England Development Center in Massachusetts. The New England Manufacturing Center is going to be utilized for the enormous growth in Optical Networking. The next generation of networking equipment is only part of the plan for this facility. This facility will Read More...
Provia Tackles RFID in a Twofold Manner Part One: Recent Annoucements
The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to

square one  RFID Test Center, a 17,000-square-foot warehouse facility, was opened in May, and is fully equipped to meet the electronic product code (EPC) standards and RFID compliance requirements for tagging and testing of products at the pallet and case level. Although corporations and government agencies around the world recognize RFID''s potential to cut supply chain costs, increase operational efficiencies, speed delivery time, minimize theft and waste and so on. For example, warehousing and distribution units Read More...
One-on-One with BPM Vendor K2’s Executives
TEC recently spoke with the top executives of business process management (BPM) vendor K2 to get an insider view of the company’s mission and vision for the

square one  on-One with BPM Vendor K2’s Executives In the first part of this report, Technology Evaluation Centers (TEC) zoomed in on the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space. In this second part, TEC recently spoke to the K2’s top executives to get an insider view of the company’s mission and vision for the future.   TEC : Which regions and industry segments have been most Read More...
The Power of One
The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes, and would gladly give up its

square one  Power of One Introduction So many articles today discuss the capabilities of integration services and their ability to tie together information from multiple disparate systems. In the marketplace there are stand-alone products, provided by companies like Tibco and Vitria that perform these services, and it seems that all of the major ERP vendors now have an integration story of their own. The focus on integration stems from the fact that businesses have business processes that they are attempting to Read More...
Commerce One: Connectivity Improved
During the eLink 2000 conference, Commerce One announced two new partnerships/alliances designed to improve connectivity.

square one  One: Connectivity Improved Event Summary On February 22nd, during the eLink conference, New Era of Networks, Inc., (Nasdaq: NEON) an e-Business infrastructure platform provider, and Commerce One, Inc., (Nasdaq: CMRC), announced the availability of the Commerce One BuySite to ERP Connector for SAP R/3. The Connector, based on NEON''s e-Business infrastructure products, integrates Commerce One Buysite 6.0 with SAP R/3. Commerce One BuySite is an e-procurement application that provides direct access Read More...
Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

square one  Renders Its PLM Outline Part One: Event Summary Event Summary While its tug-of-war bid for PeopleSoft continues to capture the market''s attention (see Frantic Merger-Mania Spiced Up With Vendettas Leaves Customers Anxious ), somewhat less vocally albeit in a still thoughtful way, Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest global providers of enterprise applications, continues to pursue its internally developed product strategy. Recently, Oracle claims to Read More...
ROI for RFID: A Case Study Part One: Company Background
Radio frequency identification (RFID) is the latest buzzword in the world of manufacturing and distribution technology. If you believe the press releases, it is

square one  for RFID: A Case Study Part One: Company Background Introduction With the cost of computer chips consistently decreasing, embedding technology in the product is becoming a cost-effective reality. This is the theory of radio frequency identification (RFID) and the embedding of specially activated tags in products, product packages, and product platforms. Specifically, RFID tags are small integrated circuits connected to an antenna, which can respond to an interrogating RF signal with simple identifying Read More...
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

square one  Software--Working Diligently Towards the One Exact Synergy Part One: Event Summary Event Summary Outwardly unfazed by (although certainly aware of) a tough economic environment and its heavyweight competitors'' recent initiatives—including high-profile acquisitions of direct competitors— Exact Software , a Dutch-based provider of integrated accounting, payroll, customer relationship management (CRM), enterprise resource planning (ERP), and business process management (BPM) software solutions and Read More...
Whose ROI is it Anyway? Part One: Introduction
With growing frequency, we hear business and IT managers asking a technology vendor to

square one  ROI is it Anyway? Part One: Introduction Introduction After a few years of incredible hype and some very wishful thinking, enterprise software has finally returned to reality. Plans and promises that assumed the repeal of business fundamentals have disappeared along with the sky-high stock prices for some software vendors. But, we''ve been here before. In the early 1990s, we thought manufacturing automation would revolutionize business for all time. And in some ways it did. But it did not eliminate the Read More...
TurboLinux Clusters One More Step Taken
TurboLinux Inc. debuted its anticipated TurboCluster Server, starting at $995 for two-node clusters. The product will scale to cluster 30 Intel-based servers.

square one  Clusters One More Step Taken Event Summary October 26, 1999 - TurboLinux Inc. debuted its anticipated TurboCluster Server, starting at $995 for two-node clusters. The product will scale to cluster 30 Intel-based servers. To buoy the product, the San Francisco-based company will also announce a number of partners, including the Santa Cruz Operation and Compaq Computer Corp. SCO will provide consulting services for TurboLinux, with an emphasis on consulting for TurboCluster customers, officials of Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

square one  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More...
SAP Business One Marks 40,000 Customers
While some might wonder how many brand new large customers SAP might get annually for its top of the range SAP Business Suite, SAP Business One has just won its

square one  Business One Marks 40,000 Customers While some might wonder how many brand new large customers SAP might get annually for its top of the range SAP Business Suite ,  SAP Business One has just won its 40,000th customer . That''s a fairly significant number to achieve within a decade, given that SAP''s customer base totals around a quarter of a million and results from over 40 years of existence including numerous acquisitions. 4G Identity Solutions Pvt Ltd. , a provider of large scale biometric identity Read More...

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